BBOX Must: Our test and opinion on the offer, BBOX Must Notice: Read before subscribing to it!

BBOX MUST OPINION: Everything you need to know

However, testimonies contradict themselves because some users seem very satisfied with certain services of Bouygues Telecom while others are unhappy with them. Difficult therefore to judge the quality of the offer. Take the time to read carefully the opinions on the Bbox Must is relevant before subscribing to it, the objective being to determine whether the subscription corresponds, or not, to your needs.

BBOX Must: The test and our opinion

Efficient internet debit, rather reasonable price the first year and a 4K decoder: the Bbox Must is one of the most attractive offers on the market, but some shadows on the board persist … Analysis of the Bbox Must.

The results of our Bbox Must test

Good points

  • Its promo price the 1st year
  • Its ultra HD 4K Android decoder
  • Its Wi-Fi 6 compatibility
  • Video premium and universal+ included 6 months

Negative points

  • The Wi-Fi option of the TV decoder billed at € 5/month
  • The optional Wi-Fi repeater

Prime and Universal+ offered for 6 months

  • Fiber 1 Gb/s
  • 180 TV channels
  • Fixed and mobile calls
  • Wi-Fi 6

for 12 months, then € 41.99.

Prime and Universal+ offered for 6 months

  • Fiber 1 Gb/s
  • 180 TV channels
  • Fixed and mobile calls
  • Wi-Fi 6

for 12 months, then € 41.99.

Second cheapest offer from Bouygues Telecom, the Bbox Must brings together all the qualities of a triple play box: rather fast flow, complete telephony and very affordable price the first year. What is this Bouygues Telecom Internet box really worth ? We answer this question in this Bbox Must test.

�� BBOX MUST flow: an efficient connection

To give you our opinion on the Bbox Must, we must start with the analysis of its flow. What internet speed can you hope for in fiber like in ADSL ? And what are its characteristics in terms of Wi-Fi ? Overview.

The fiber optic bbox must

Second fastest box from Bouygues Telecom, the Bbox Must defends itself rather well in terms of downward and rose in fiber optic flow. If you subscribe to the Bbox Must, you will have to expect a Flow down up to 1 Gb/s and a speed up up to 700 Mb/s. With the fiber optic bbox must, the operator ensures that downloading a 2 GB film would only take 16 seconds and send a 500 MB file in 5 seconds.

In short, a rather fast box which will therefore suit a large family, which often uses multiusages and which regularly performs teleworking. Visio-conferences as well as file downloads should not be a problem with the Bbox Must !

Now let’s talk about the flow of the Bbox Must in ADSL. If you are not yet eligible for Bouygues Telecom fiber, you will have to turn to a Bbox must in ADSL. In this case, you can benefit from a Flow of 20 Mb/s in ADSL and up to 95 Mb/s if you are eligible for VDSL.

Efficient Wi-Fi… now in Wi-Fi 6 !

The Bbox Must being a mid-range offer, we could expect to benefit from the latest Wi-Fi standard: Wi-Fi 6 or even Wi-Fi 6th. If he is already present on the Bbox Ultym, he has been on the Bbox Must since November 2022. The Bbox Must is also the cheapest Wi-Fi 6 box on the market.

The Bbox Must, however, delivers good Wi-Fi connection, rather efficient by the way. It will easily satisfy large families or people who regularly perform simultaneous spots such as downloading a large file, telework or even viewing of series.

To offer an optimal Wi-Fi experience, Bouygues Telecom offers with the Bbox Must (and all its other Internet offers), a completely free Wi-Fi diagnosis. Through an application, users can thus examine their Wi-Fi and adjust it if necessary. Because, we can never say it enough, but the location of its internet box is very important for the proper broadcast of Wi-Fi. Bouygues’ application and Wi-Fi diagnosis can therefore be very useful. A (very) good point which allows you to complete the already complete offer of the Bbox Must.

The Bbox must appeal to you but you don’t know if you are eligible for Bouygues Telecom fiber ? The best way to know it is to carry out an eligibility test.

�� 4K television and two streaming platforms included

Unlike the Bbox Fit, the Bbox must have a television service since it is a triple play offer. But what TV features have it and what are their advantages ? We explain to you.

A classic TV bouquet but essential features

With over 180 TV channels like MCM, Junal J or Ushuaia TV, the Bbox Must is one of the most garnished internet boxes in terms of channels. But it is not the TV channels of the Bbox Must that seduce us the most. Indeed, we prefer to retain the beautiful features offered by the BBOX 4K decoder, which facilitate the TV experience of users. If you subscribe to the Bbox Must, you will benefit from the BBOX 4K decoder that is equipped:

  • Of an integrated TNT tuner
  • Control of the permanent direct (up to 1 hour delayed) thanks to an 8 GB SD card
  • Bluetooth
  • 40 replay channels

Beyond these beautiful features, The BBOX 4K TV decoder is above all a Google TV decoder, that is to say that it works under the Android operating system which allows you to download its favorite applications via the Play Store. Ultra intuitive and high -performance feature that allows you to make the Bbox Must a very attractive internet offer.

What we love a little less in this Bbox Must offer is the fact that we need Pay 5 €/month to connect its decoder to its internet box in wi-fi. Bouygues Telecom has indeed implemented this without commitment option in the first quarter of 2022.

At the moment, video premium and universal+ are included. 6 months !

That’s it, Bouygues Telecom offers (finally) streaming on the Bbox must ! Indeed, at the moment, the operator’s star box has two streaming platforms: video premium as well as universal+. Even if the free of these two services is limited to six months, That’s always taken !

�� Call to fixed and mobiles

Despite the absence of streaming platforms, the Bbox Must is ultra -complete in terms of telephony. For good reason, the BOX BOUYGUES TELECOM takes on unlimited calls to fixed from France and more than 110 destinations such as England, Luxembourg or Poland.

Unlike several of its competitors, it is important to emphasize that the Bbox must include calls to mobiles from Metropolitan France and Dom (excluding Mayotte), USA, Canada, China, Singapore and South Korea.

�� A 4K decoder and a rather efficient modem

Let’s talk little, let’s talk about Bouygues Telecom equipment ! In ADSL, the modem provided with the Bbox Must is the Bbox decoder. This is a white and rather bulky -colored modem. It also happens that this is the oldest modem of the operator today. However, it allows access to quality Wi-Fi and especially many features such as Setting of time slots for the extinction or not of Wi-Fi. To do what ? Perhaps for the sake of energy saving or even to avoid unnecessary waves at night for example.

Until November 2022, the MoDem for the Bbox Must offer in ADSL and fiber optics was the same. But now, for people who subscribe to the fiber optic Bbox must, they will be able to benefit from New Bbox Wi-Fi 6 modem 6. This Wi-Fi 6 modem is vertical in shape, like that of the Bbox Ultym and is therefore, as its name suggests, compatible with Wi-Fi 6.

The BBOX Must integrating a television service, if you subscribe this Bouygues Telecom offer, you will benefit from the TV BBOX 4K 4K decoder. It must be admitted that its characteristics are rather attractive. For what ? First of all because the decoder is, as its name suggests, compatible with 4K technology, which allows you to watch TV in very high definition. Provided of course to have equipment compatible with this technology. In addition to a good image quality, the BBOX 4K decoder has a hard drive that allows you to record up to 100 hours of TV program.

The Bbox Must Decoder

The Internet guaranteed with Bouygues Telecom

This is Bouygues Telecom’s commitment so that you stay connected in all circumstances. Bouygues Telecom gives you a 4G key (100 GB) As soon as your equipment (PC, mobile, tablet, excluding TV) remains connected before putting your box into service. A 4G key that can also serve you in the event of a cut on your Internet connection, thus making it possible to take over until the service is restored.

�� What to know before subscribing the Bbox Must

You may have already seen it, but when we subscribe or to terminate an internet box, certain costs are inevitable. Commissioning costs, termination costs, paying TV decoder … but, good news, all operators offer to reimburse the termination costs of your old operator until a certain sum. Inventory of these compulsory expenses at Bouygues Telecom:

  • Setup fees : 48 €
  • Termination Fee : 59 €
  • Refund of the former operator’s termination fees: 100 €

What is the price of the fiber and adsl bbox must ?

Prime and Universal+ offered for 6 months

  • Fiber 1 Gb/s
  • 180 TV channels
  • Fixed and mobile calls
  • Wi-Fi 6

BBOX MUST OPINION: Everything you need to know !

Bbox must opinion

You are looking for a Bbox must ? You are in the right place ! ��

The operator of Martin Bouygues has a full range of internet boxes, among them: the Bbox must. If you are about to subscribe to this offer, the Matbe editorial team invites you to discover the opinions on the Bbox Must of Bouygues Telecom, ours such as that of customers, its specificities, its advantages and disadvantages compared to other formulas in the range and Competitor boxes.

To start, here is a summary table of BBOX Must reviews to know:

BBOX Must Notice: In summary

BBOX Must Notice in summary

The opinion on the Bbox Must offer from Bouygues Telecom is generally good on the side of customers, with of course a few setbacks to see. The box is one of the “high -end / high -end” series in the sector, while remaining accessible in terms of price. Positive opinions about the BBOX Must mainly concern the performance of flows and the “A to Z” support for the brand, including in the event of a cut. Negative opinions on the Bbox Must offer highlight the problems of fiber installation, the bad relationship with technicians and the difficulty in reaching customer service.

However, testimonies contradict themselves because some users seem very satisfied with certain services of Bouygues Telecom while others are unhappy with them. Difficult therefore to judge the quality of the offer. Take the time to read carefully the opinions on the Bbox Must is relevant before subscribing to it, the objective being to determine whether the subscription corresponds, or not, to your needs.

Our opinion on the Bbox Must ::

  • ✅ An internet network and qualitative flows
  • ✅ A complete triple-play offer
  • ✅ High quality equipment
  • ✅ 6 free months on the Spotify Premium option

BBOX MUST reviews: the opinion and the full editorial staff

We have an opinion on the Bbox Must Fiber and ADSL positive offer overall. This is a family box, offered at an accessible price and offering complete services. Find out why we judge this qualitative formula in globality.

Here is a summary table of the characteristics of the Bbox Must offer from Bouygues Telecom:

BBOX Must: Presentation

19.99 € per month then 32.99 € after 1 year

19.99 € per month then 34.99 € after 1 year

Unlimited on fixed and mobiles in France and 110 countries

180 accessible channels

– 1 ADSL/VDSL port
– 1 Wan Gigabit Ethernet Port for FTTH
– 4 Ethernet LAN ports
– 2 telephone ports
– 2 USB 2.0

12 -month commitment

BBOX Must review: Fiber offer

Our opinion on the Bbox Must Fiber is favorable. For us, the series is offered to an excellent value for money: 19.99 € per month. However, it is important to note that this price has increased at the end of the promotional period, which is 12 months. The fixed subscription is then billed at 34.€ 99, ​​which still represents a serious price increase. However, this package is only subject to a one -year commitment, which leaves you the possibility of terminating your offer if you do not want to see your monthly bill increase: a good thing to emphasize in our opinion concerning the Bbox Must Fiber.

Here is a summary table of the characteristics, advantages and disadvantages of the Bbox Must Fiber offer:

Bbox must: the fiber offer

Key points

Features

Here are the advantages to remember from the Bbox Must Fiber de Bouygues offer:

  • Complete triple play ✅ offer : Unlike the Bbox Fit Bouygues Telecom, the Bbox Must offer is a triple-play formula. In other words, it includes in its internet price, telephony and television. This is also a beautiful asset compared to his little sister and a point that increases our positive opinion on the Bbox Must Fiber.
  • Image quality reinforced by the 4K decoder included ✅ : More than 180 channels are accessible, as well as a 4K decoder, the Google Cast service and a 128GB recorder. Users can therefore enjoy an enriched TV experience and a superb image quality. The Google assistant is also integrated into the Bbox Must offer, so that your TV does absolutely everything you ask for via the voice command.
  • Powerful supplied flow for optimal digital comfort ✅ : Besides that, the formula combines strengths, starting with the performance of its Internet debit: up to 500MB/s for download and 300MB/s in upload. This connection is ideal for supported uses of the Internet and if you have several to use it. Indeed, many devices can be connected at the same time, without cutting or slowdown, for example your smartphone, your laptop or your touch tablet.
  • Spotify premium offered for 6 months appreciable ✅ : As a bonus, for any subscription to a Bbox Must, the operator of Martin Bouygues currently offers free the Spotify Premium option for 6 months. Subsequently, this is billed 9.99 € per month.

Bbox must: fiber reviews

  • Reimbursement of reassuring termination fees ✅ : It should also be noted that any new customer is reimbursed for termination costs with their former operator up to a limit of € 100. If this last option is not really a gift because most of the time offered among competitors, the fact that Spotify Premium is graciously made available for 6 months is a real gift. In any case, this is our opinion on this Box Must Fiber subscription.
  • Offer on unlimited calls on fixed and advantageous mobile ✅ : Our good opinion about the Bbox Must Fiber is accentuated by the fact that Bouygues Telecom gives access to unlimited calls to fixes in mainland France and to more than 110 international destinations (list of countries available on the site of the brand). In addition, you also have access to unlimited calls to mobiles: a size advantage

Here are the disadvantages to remember from the Bbox Must Fiber de Bouygues offer:

  • Issues encountered on the installation ⚠️ : If this Bouygues Telecom Must Fiber box unfortunately makes the costs of several negative opinions on its installation methods and on cuts, the supplier seems to make efforts. As proof, it provides customers free of charge a “Internet guaranteed” 4G key so that you can stay connected in the event of a breakdown.
  • Prices that increase after 12 months ⚠️ : Too bad the prices increase at the end of the promotional period and are not valid for life as is sometimes the case with competition, especially since the price increase is substantial.

In terms of equipment, the Bbox Miami is loaned to you (for rent). This has:

  • A Marvell BG2Q processor (2GB of RAM and 16GB of internal memory)
  • Of an integrated TNT tuner
  • Of a high definition image quality
  • High quality sound (S/PDIF and HDMI audio output)
  • Bluetooth to connect all your accessories (keyboard, controller)
  • New ultra-fast Wi-Fi (Wi-Fi 802.11 AC)
  • Of an access control function: for via time slots the extinction or not of your Wi-Fi
  • Complete connectivity (1 ADSL/VDSL port, 1 Wan Gigabit Ethernet Port for FTTH, 4 Ethernet LAN ports, 2 telephone ports, 2 USB 2.0).

To conclude on our positive opinion concerning the Bbox Must Fiber, This is a good subscription for us if you want to take advantage of a complete experience at the accessible price.

BBOX Must review: ADSL offer

Our opinion on the Bbox Must ADSL is also generally good, although the series is less advantageous than the fiber offer. Unfortunately, we do not all have the chance to be eligible for fiber optics or very high speed (THD). To find out, Bouygues Telecom offers all Internet users an eligibility test on its website. Simply by indicating your postal address or current landline phone number, you can know if a fiber subscription awaits you. If this is not the case, the supplier sends you back to its Bbox must adsl / vdsl.

Here is a summary table of the characteristics, advantages and disadvantages of the Bbox Must ADSL/VDSL offer:

Bbox must: the ADSL/VDSL offer

Key points

Features

Here are the advantages to remember from the Bbox Must Adsl offer from Bouygues:

  • Comfortable flow for the price ✅ : To start, it does not offer the same internet flows. Only ADSL broadband is available (up to 28.8 Mb/s and a speed up up to 1.3 Mb/s), as well as VDSL boosted flow (downward speed up to 100 Mb/s and rate rising up to 50 Mb/s). This is not equivalent to fiber optics but is completely suitable for classic use of the Internet. To check the quality of your ADSL / VDSL connection, you can turn to the Bouygues Telecom fixed network cover card on its website.
  • High quality equipment ✅: The Bbox Miami, the remote control and the modem are good quality equipment to offer a fluid and efficient user experience.
  • Service equal to fiber at a lower cost ✅: Subject to a one -year commitment, this Bouygues ADSL Must internet box is offered at the same price as fiber optics, still 19.99 € per month the first year, but 32.99 € later, or € 2 less. This is certainly not huge, but remember that apart from the quality of the Internet network, few elements distinguish the Bbox Must Fiber and ADSL.
  • Spotify premium option offered for 6 months ✅ : For any subscription to the Bbox Must, ISP puts at your disposal for 6 months the Spotify Premium option to listen to all your favorite unlimited titles.
  • Offer on unlimited calls on fixed and advantageous mobile ✅ : Customers always benefit from the same conditions on calls: they are unlimited to the fixed to France and 110 countries, as well as to the mobiles. Users can reach their loved ones, even if the latter are domiciled abroad, without having to pay more.

BBOX Must review: ADSL offer

Here are the disadvantages to remember from the Bbox Must Adsl offer from Bouygues:

  • 4K decoder not included regrettable ⚠️ : So this is not a surprise if we give an opinion on the somewhat similar bbox must adsl. Nevertheless, something that is regrettable: the 4K decoder is not included in this series. You can always benefit from TV and its 180 channels but under a high definition quality only. The TV recorder, allowing you to record your programs and take control of the direct, is available, as much as the applications, games and the Google Cast service.
  • Price of the Miami Box dear but quality ⚠️: In terms of negative opinion on the Bbox Must ADSL, it is above all the price that poses us a concern. The latter is quite high after the promotional period for an ADSL / VDSL connection. This little hazard is caught up by the fact that, as is the Bbox Must Fiber offer, the Bbox Must ADSL includes in its price the rental of the Miami box, one of the most efficient on the market, the free Spotify Premium option for 6 months and “guaranteed internet”.
  • 12 -month commitment ⚠️ : This Bbox must are subject to a one -year commitment. This is certainly not very long and makes it possible to terminate promotions but the element often returns in customer reviews on the Bbox Must.

What is customer opinion on the Bbox must ?

Bouygues customer reviews on the Bbox Must are mixed according to the sites. From a negative point of view, it is above all the supplier’s customer service and the installation of the fiber that are mentioned. Fortunately, other comments on the operator’s support in the event of a breakdown and the attractive prices improve the overall opinion on the Bbox Must. It is important to compare the proposed Bouygues Telecom formulas and to find out by consulting the various testimonies.

Here is what to remember on positive opinions on the Bbox Must of Bouygues Telecom:

  • Affordable price with quality services ✅ : The favorable opinions on the Bbox Must of Bouygues Telecom are numerous. They highlight the services available for the affordable price. Indeed, the ISP offers very interesting discounts for 12 months both on optical fiber and ADSL, which allows users to make serious savings.
  • Internet network stability with comfortable flows ✅ : Other positive opinions on the Bbox Must underline the quality of the Internet connection with quick and stable flows. Note that these comments obviously concern more the fiber offer than the ADSL / VDSL series which offers less efficient flows.

Bbox Must customer reviews

  • A value for money noticed on cashback sites ✅ : It is mainly cashback sites that give a very good opinion concerning the Bbox Must of Bouygues Telecom. One of these platforms has the note of 4.5/5 for Bouygues boxes with 90% of Internet users who recommend them in terms of value for money, promotion and after-sales service. They explain for example that the offer is “Cheaper and not left on the service side” and that there is “Some bugs from time to time but ras”.A customer explains that they have ordered the Bbox Must during the health crisis and delivers his overall positive opinion: “The box arrived in the COVVI-19 crisis. It is therefore difficult to make a negative or positive judgment on this service … Bouygues service is equal to itself, I am also a client personally at home and I have nothing to complain about. All ISP are equal these days. They just stand out for current promotions ».
  • Reliable performance noted by subscribers ✅ : Finally, other subscribers express their satisfaction in their opinions on the Bbox Must by evoking its efficient, reliable and good quality equipment. Customer service support is also deemed qualitative: ” Alright. Customer service always reachable (even during pandemic period), attentive and which offers suitable solutions “. Moreover, the operator has chosen to support their customers to the end by offering them an alternative in the event of a breakdown or a move: 100GB of the Internet on a 4G key.

Here is what to remember on negative opinions on the Bbox Must of Bouygues Telecom:

  • Discontents deplored on customer service ⚠️ : If there are many BBOX MUST positive opinions, negative opinions are unfortunately to be deplored and the least that can be said is that unhappy customers “let go” in their testimonies, especially on the forum of the UFC Que Choisir where some authors evoke a “Deplorable customer service”. There are also many examples on the forum of 60 million consumers. Internet users explain that they had to face “Doubtful practices”, to “Long reimbursement times in the event of an error »».
  • Made of poorly organized appointments ⚠️ : Fiber installation problems seem to be a real scourge at Bouygues Telecom. Indeed, the opinions concerning the Bbox Must Bouygues are mainly dissatisfactions about appointments for the installation of optical fiber.
  • Ineffective technicians ⚠️ : Service technicians shift or postpone the appointments in a sudden manner. Customers add that most of them are ineffective and low -skilled. Here again, users go far in their words: “Nonexistent customer and technical services”, talk about “Failure and lack of professionalism”, of ” disaster “, and explain “That in case of box breakdown, it’s very complicated”. The Custplace site completes these statements with an overall note of 1/5: “Worse customer experience”, “they are very bad”, “too bad it is not possible to negotiate once the period of commitment passed”.

In order to limit negative opinions on the BBOX Must, especially on this point, Bouygues Telecom now allows you to follow the arrival of the technician on the day of the meeting in real time via an application. However, comments on the subject do not seem to decrease.

Far from us the idea of ​​minimizing this concern, but it should be recalled that the problems of installation of the fiber constitute a recurring hazard, including in other operators, the latter having used to subcontract the stage of the installation of THD to third -party companies. Other customers express their disappointment in their opinions on the Bbox Must in the face of flows that are ultimately less important than evoked and the high price outside promotion.

The Trust Pilot site unfortunately is full of negative reviews on the Bbox Must of Bouygues, the proof is with these figures:

  • 85% “bad” opinion
  • 4% “low” reviews
  • 3% “average” opinion
  • 3% “good” reviews
  • 5% “excellent” opinion.

If it is essential to take these negative opinions into account on the Bbox Must Bouygues, however, we must qualify the words. Indeed, online opinions on the Bbox Must are not always revealing because it is generally unsatisfied consumers who take the time to leave a comment.

On the same scheme, it is difficult to find specific testimonies on the Bbox Must, since most opinions are generalist and concern the operator as a whole, sometimes even his mobile packages.

BBOX Must’s review: In conclusion !

Choosing the Bbox Must Bouygues Telecom offer in our opinion is a good option to have complete services at a good value for money. The offer is ideal for enjoying a good internet speed, especially thanks to fiber (up to 30 times faster than with ADSL). It is a middle / high -end formula and which is not outdone side features.

Indeed, the Internet access provider, through its BBOX Must Fiber or ADSL/VDSL, also offers efficient equipment, An enriched TV offer, unlimited calls to fixes in France and abroad and Spotify Premium offered for 6 months.

On reading customer reviews about the Android Bbox Must, we notice that something is concerned: the fact that prices increase after 12 months. However, this is a deliberate choice on the part of the brand to attract new customers. That said, the subscription is only subject to a one-year engagement, a period following which the price is evolving, users therefore have the opportunity to terminate their subscription at that time.

Besides that, the network and the flow are deemed qualitative as a whole by the authors of the testimonies. What is really appreciated is the “guaranteed internet” option in the event of a cut or move thanks to the provision of 100GB on a 4G key.

A little comment to say ? A little opinion on the Bbox Must of Bouygues ? The floor is yours ! ��