Plans and pricing, Netflix goes in premium without my agreement – with response (s)

Netflix Prenium

Hello SUBSCRIBE-12S9698M,
You do not have in your customer area of ​​Canal section Subscription in “Manage my options” Access to a “Delete” button for the Netflix option ?
As I wrote below this thread (February 2) impacted by the same problem could do it.
To switch to “Premium” at the time it was an option at 4.5 € without obligation which just allows you to have more connections .

Plans and pricing

Netflix Offers A Variety of Plans to Meet Your Entertainment Needs.

As a Netflix Member, you are charged monthly on the date you signed up. A Netflix Account is for People Who Live Together in Single Household. Learn More about Sharing Netflix.

Basic

  • Unlimited ad-fridge Movies, TV Shows, and Mobile Games
  • Watch on 1 supported device at Time
  • Watch in HD
  • Download on 1 supported device at Time

Standard

  • Unlimited ad-fridge Movies, TV Shows, and Mobile Games
  • Watch on 2 supported devices at Time
  • Watch in Full HD
  • Download on 2 supported devices at Time
  • Option to add 1 extra member who doesn’t live with you

Premium

  • Unlimited ad-fridge Movies, TV Shows, and Mobile Games
  • Watch on 4 supported devices at Time
  • Watch in Ultra HD
  • Download on 6 supported devices at Time
  • Option to add up to 2 extra members who don live with you
  • Audio Spatial Netflix

Pricing (Euro)

  • Basic: 7.99 € / MONTH
  • Standard: 11.99 € / MONTH (Extra Member Slots* can be added for 3.99 € EACH / MONTH)
  • Premium: 15.99 € / MONTH (Extra Member Slots* can be added for 3.99 € EACH / MONTH)

*Extra Members Have Their Own Account and Password, But Their Membership is Paid for by the person who invited them to share their netflix account. Your plan Determines How Many Extra Member Slots You Can Add.

Depending on where you live, you may be charged taxes in addition to your subsscript.

Sign Up for Netflix TODAY and Choose from Several Payment Options. You can Easily Change Your Plan Or Cancel at Any Time.

Netflix goes in premium without my agreement

Good morning
My Netflix account goes in premium without my agreement and I can’t put it back as standard. Can we also block the fact of going in premium without mona agreement via sms or email ?

Community responses

JM0805 Level 4 5000 / 5000 points
Author’s name JM0805 User published on August 6, 2023 at 08:40

Good morning,
@Subscribe-12s9698m, I add to my previous answer that I modified the capture of the Netflix option available in my customer area/subscription/Manage my options/Modify my options

Screenshot 2. 29 KB August 6, 2023 Treaty
JM0805 Level 4 5000 / 5000 points
Author’s name JM0805 User published on August 6, 2023 at 08:26

Hello SUBSCRIBE-12S9698M,
You do not have in your customer area of ​​Canal section Subscription in “Manage my options” Access to a “Delete” button for the Netflix option ?
As I wrote below this thread (February 2) impacted by the same problem could do it.
To switch to “Premium” at the time it was an option at 4.5 € without obligation which just allows you to have more connections .

Subscribe-12s9698m Level 0 12 / 100 points

Author’s name subscriber-12S9698M User published on August 5, 2023 at 9:32 p.m. about 2 months ago

Good morning,
I have exactly the same problem and I still haven’t managed to solve it.
I made several calls today to Netflix and Canal who refer the ball.
I arrive on my Netflix ironing account as standard but without doing my passing account in premium about 5/6 mins after. I receive the canal email telling me that I activated it when I have done absolutely nothing.
FYI, I changed the passwords of my Netflix account as well as that of Canal Plus.
Impossible to solve the problem.
On the phone no one is able to help me.
And the solution to delete this option on my channel account I cannot because I subscribe until April 2024 at Cine Séries.
Help Please .

Subscribe-7621JU78 Level 0 23 / 100 points
Name of the author SUBSONE-7621JU78 User published on May 5, 2023 at 7:19 p.m. 5 months ago

I first called the Netflix consumer service which told me that it was not them but Canal+.
I then called Canal+ who sent me back to Netflix.
So I recalled Netflix .
In short after a while I don’t know who resolved the PB! It seems to me that it was Netflix who was not clear in history and suspected me of sharing my account which was completely false and thus invoiced 4 posts.

Subscribe-950416EP Level 0 41 / 100 points
Name of the author SUBSONE-950416EP User published on May 5, 2023 at 7:07 p.m. 5 months ago

Worried if you think of account usurpations, given the number of reports on the forum, if you think of hacking, maybe you should react, while waiting for your inaction you are losing.

Subscribe-950416EP Level 0 41 / 100 points
Name of the author SUBSONE-950416EP User published on May 5, 2023 at 7:01 p.m. 5 months ago

Good morning,
Same concerns on my side with a monthly recurrence (for more than 3 months now, still without any action on my part), despite calls with customer service each time.
I think it is a dubious commercial practice on the part of Canal+, their gain in collaboration with Netflix and the number of premium subscriptions sold: how many people will not notice this change and therefore not remove the option? It is clearly a dishonest practice aimed at abusing the confidence of its customers. For my part, I am also invoiced by Netflix which however is included in my subscription channel, double invoicing so.
In addition, Canal+ Me takes several times in the month, without justification, having approximately double the price of my initial subscription, still following this Netflix Premuiim option wildly added.

JM0805 Level 4 5000 / 5000 points
Author’s name JM0805 User published on February 2, 2023 at 9:33 pm 8 months ago

Good evening,
I had the same mishap to receive a channel email informing me that I had subscribed Netflix Premium.
As I had not asked for anything with standard netfix in my canal+cinema series I immediately set off the option which allowed to have 4 screens, which I absolutely do not need, and contacted channel that replied me that it was via my screen that I had subscribed. I had actually seen a message that I was offered premium neflix on my THD SFR box but in no case had I accepted.
I contacted Netflix by cat and strangely I was cut in the discussion.
By cons I have seen right after my Netflix account, which was before my cat Netfix Premium, was ironed in Netflix Standard.
So I deduce that Netflix as Canal and the ISPs were not clear, or hacked, because I can’t know where this request comes from my own free will!
By dint of under treating their customer service to the Mediterranean our operators no longer master anything.
Although I ask myself the question of which commission can affect a malicious operator by bearing an option without commitment at € 4.50/month ?
Note: My problem followed the activation of Netflix on a new Android TV TV.

Netflix price: which subscription to choose in September 2023 ?

You are finally determined to subscribe to Netflix, but you still do not know which formula would suit you best and at what price ? Here is which Netflix subscription to choose in detail the prices and services included.

Netflix is ​​continuously at the heart of the news. Between a new price increase in 2022, the experiments concerning account sharing and the implementation of a subscription integrating advertising for cheaper, the American streaming service never stops being talked about. You don’t know which Netflix subscription to choose ? Here is our comparison of offers per price.

What is certain is that with the multiplication of streaming services, it is necessary to choose your level of subscription according to your desires (films and series) and especially its wallet, the monthly invoice risking quickly climb. Fortunately, it is also possible to lower prices with a few tips, internet operators being fond of grouped offers with a subscription to the key. Note that if Netflix is ​​the most popular streaming service on the market, it is also the most expensive. If you ever want to unsubscribe, go to this page.

What are the Netflix subscription prices in September 2023?

Netflix currently offers four subscription offers for its service, all having separate characteristics depending on price positioning. It’s up to you to choose which option is suitable for:

Essential Netflix (with ad) Netflix Essential Netflix Standard Netflix Premium
Monthly price € 5.99 € 8.99 € 13.49 € 17.99
Number of screens available simultaneously 1 1 2 4
Number of devices for content download (offline mode) 1 1 2 4
Access to the entire unlimited catalog 85 % of the catalog Yes Yes Yes
Smartphone, computer, smartphone and tablet compatibility Yes Yes Yes Yes
Image quality 1080p (HD) 720p (HD) 1080p (Full HD) UHD/4K (with HDR and Dolby Vision management

What are the four Netflix packages ?

Standard package with pub at € 5.99/month

Newly appeared, the Stardard with Pub offer replaces the old essential formula, this offer was embellished with a version including advertisements for a lower price, but in 1080p (Full HD). These advertisements are generally broadcast before or during most Netflix films and series. 85 % of the catalog is accessible via this Netflix formula.

Essential package at € 8.99/month

The essential package is the entrance offer to have access to the service. For this price, you will of course be entitled to the entire catalog in 720p (HD). It is a package which is essentially intended for people with little regard on video quality or who consume VOD mainly on devices such as smartphones or tablets. The essential package is also limited to a single screen simultaneously, It is therefore not indicated if you want to share your subscription with your family or friends and they watch a thread or a series at the same time as you.

Standard package at € 13.49/month

It is the Netflix Intermediary subscription that offers much more advantageous quality of service. For this price, we are entitled to an image quality until 1080p (Full HD) with the possibility of sharing your account with Two simultaneous screens. A Netflix formula thought above all for families and couples. This formula also allows you to download your content and look at them in offline mode later.

Premium package at € 17.99/month

Here is the Netflix Premium package. It is the most expensive, but also the most complete of the global offer. For this price, we are entitled to the highest image quality, until 4K, With the management of Hdr and Dolby Atmos For compatible content. This package is perfect for cinema enthusiasts who want the best possible quality (for streaming). This option is ideal for sharing with family and friends since it is possible to have up to four simultaneous screens with the same viewing quality.

The end of Netflix account sharing

Since the end of May 2023, it is in theory no longer possible to share your Netflix account with third -party people other than their close family or at least, that of his “home”. This term highlighted by the firm designates people living together within a home, identifiable via a single IP address. Once this household is defined and people with their access, they can have service from anywhere, whether at home, on the move or on vacation via account transfer function and access management and devices.

One way for Netflix to better control the use of individual accounts and above all to charge access to an account by a third -party person up to 5.99 euros (standard account) and 8.99 euros (essential account) per month and per additional person, whatever the level of subscription. This option also gives rise to restrictions for the additional subscriber that we detail in the article below.

How to subscribe to Netflix ?

If the prices are fixed from the official Netflix platform, there are still several ways to lower the invoice and in particular through the offers of the operators of the box.

Subscribe to Netflix from the website or application

If it was still possible to take advantage of a 30 -day trial period by being thinking of Netflix, this is unfortunately no longer the case today. On the other hand, it is quite possible to be reimbursed your subscription in a period of 7 days. This is the right of legal withdrawal, but you still pay the first monthly payment. So remember to get closer to Netflix customer service before the first 7 days of your subscription if you are not satisfied.

To subscribe to the service, nothing could be simpler. Go to the official website and enter your email address. You can also go through this link that makes things easier.

Netflix accepts payments via bank details, paypal or gift code if you have one.

Subscribe to Netflix from its internet access provider

This is the simplest alternative to pay your Netflix cheaper subscription or to group your monthly invoices: use a subscription offered (for a given period) or offered by an Internet box operator.

At the house of Free, It is with Delta offers that a Netflix subscription (essential package) is included, without additional. The offer Freebox Delta Including a freebox delta, a pop player and a full TV/VOD catalog (with Amazon Prime and Apple TV+ for 3 months) is only 39.99 euros/month for 1 year before spending 49.99 euros/month. This is a non -binding offer.

At the house of SFR, The time offer includes a subscription to Netflix (standard package) for 6 months. This subscription is available from 16 euros per month without commitment and up to 34 euros per month for a year with a 12 -month commitment.

If you already have a Netflix account, it can be added to your SFR account and be reimbursed (or in part) by the operator during the duration of the promotional offer.

What price for Netflix at Canal + ?

Channel+ also offers the possibility of obtaining a subscription to Netflix in addition to Disney+, OCS and Starzplay. The latter is integrated into the offer Canal+ Ciné Séries For 34.99 euros per month with a 24 -month commitment. Note that if you are under 26 years old, the subscription is without commitment and at half price, or 20.49 euros per month.

The Netflix account of the Canal+ offer corresponds to the standard level (13.49 euros/month, 2 screens in Full HD), but you can switch to a premium account (17.99 euros/month, 4 UHD 4K screens ) and pay the difference in the Canal subscription+.

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