Contact Apple Assistance and Customer Service – Apple Assistance (CA), Contact us – How to contact us – Apple (CH)

Contact Apple

Visit the Apple training website to find information on available courses and Apple approved training centers around the world.

Contact Apple Assistance and Customer Service

If your country or region is not in the list

You have a question about the purchase of Apple products?

Several of these telephone numbers only work if they are composed from the country or the region in question. Telephone numbers may be subject to changes.

  1. Telephone costs are applicable for local and national calls.
  2. If you use a mobile device to call a free number, costs may be billed. The number may not be accessible with certain mobile network suppliers. For more information, contact your network supplier.
  3. Local PSTN price for Moscow, national price for other regions. In accordance with the sanctions taken in response to the illegal annexation of Crimea and announced by the United States government on December 19, 2014, and Regulation No. 1351/2014 of the Council of the European Union dated December 18, 2014, the sale of products Apple and/or provision of various services related to Apple products are suspended in this same region from February 1, 2015.
  4. The number of free technical assistance by phone is not accessible from a mobile phone.
  5. The applicable international rate is billed to customers who call.

Contact Apple

Information requests
on sales and products

Apple Store

Visit the Apple Store to buy Apple hardware (including iPod), software and a wide range of partner products. You can order by phone at 0800 845 123 , Monday to Friday from 9 a.m. to 7 p.m.

Find all the information on your order placed with the Apple Store online. To modify, follow or return your order, or simply update your account, go to the monitoring page of your order. For any other request, contact Apple Store customer service 0800 845 123 . The lines are open Monday to Friday from 9 a.m. to 7 p.m.

Apple Store stores

Come and discover a whole digital universe in the Apple Store in Geneva and Zurich. Consult the opening hours and contact details of all stores.

Tailor -made financing for you, your business or your school

Apple Financial Services offers Apple products financing solutions to the general public, educational establishments and businesses. Please contact your Apple intermediary to find out more.

Find consultants and consultants

Go to the Apple Consultants Network network to find a consultant or a consultant.

Find trainers

Visit the Apple training website to find information on available courses and Apple approved training centers around the world.

How to buy for companies?

If you represent a company or you are a professional user, visit the Apple store companies or call the 0800 511 043 , Monday to Friday from 9 a.m. to 7 p.m. Apple Store Entreprises offers a set of financing services and solutions as well as a takeover program and commercial offers.

How to buy for education?

If you are one or a student, a student or a student, if you are part of the teaching staff or professionals and professionals in the sector, please visit our Apple Store Education site or call the 0800 845 123 . The service is open Monday to Friday from 9 a.m. to 7 p.m.

Find Apple approved resale sites

Use our locator of resale sites to find an Apple approved resale site in Switzerland.

Apple approved resale sites offer sector expertise, multiplatform services and Mac -oriented solutions for a wide variety of organizations.

Find an Apple Shop

Apple Shop are Apple points of sale located in already established commercial environments, such as department stores. Apple Shop staff are made up of emeritus specialists who will answer all your questions about Mac.

Find an Apple Premium Reseler

The Apple Premium Reseller are independent points of sale bringing together specialists dedicating a real passion to the Mac. These points of sale dedicated to the Apple brand offer you the entire Mac range as well as other products, and a wide selection of high -end accessories and services.

Find an Apple Authorized Education Specialist

Thanks to a wide knowledge of the problems faced by teaching teams, Apple Authorized Education Specialists can help you transform teaching and learning.