Bbox must |, Bbox Must Fiber de Bouygues

Bbox Must Fiber

Sylvain’s question was not answered. More precisely :

BBOX Must

Bouygues Telecom

There BBOX Must is offered at a price of € 26.99 per month for 1 year then € 37.99 in xDSL and € 41.99 in fiber, box rental included.

With the Bbox Must you benefit from a complete offer with very high speed internet access, unlimited calls to fixed and mobiles and television.

Bouygues Telecom’s Bbox Must offer in detail

  • Internet : optical fiber (FTTH) or ADSL/VDSL and new: WiFi 6
  • Telephony : Unlimited calls to fixed to 110 destinations + mobiles in mainland France, DOM, USA, Canada, China, Singapore and South Korea
  • Promo price : € 26.99 per month for 12 months
  • Monthly price : € 37.99 per month in xDSL and € 41.99 in fiber

Bouygues Telecom also offers its Bbox Must with a Samsung Smart TV at a very attractive price with the offer Bbox Smart TV. By subscribing to it, you benefit from all the Internet offer services and a Samsung Smart TV from € 49, but not the promotional rate for 12 months. Thus, you will pay directly 41.99 €/month in fiber.

Internet

The Bbox must include the internet in fiber optics or xdsl. On the fiber, you benefit from a speed in maximum reception of 1 Gb/s and a maximum issue of emission of 700 Mb/s.

The offer includes internet access with the Wifi 6, more powerful than the WiFi 5 of the Bbox Fit. But if you want to take advantage of an even more efficient WiFi connection with the 6th WiFi, you have to opt for the Bbox Ultym.

With DSL technology, your flow will depend on the equipment of your telephone central and its distance from your home. If Bouygues Telecom has not unbundled your NRA, the operator will rely on the network of a partner, called “extended zone”. A supplement of € 8 is applied in this case.

Phone

The Bbox Must offer includes unlimited calls to the mobiles of France and DOM, and to the fixeds of more than 110 destinations. The full list of countries is accessible on the Bouygues Telecom site.

Television

The Bbox Must includes access to 180 TV channels, some of which are in HD and 4K, as well as several replay services. And right now, Bouygues Telecom 6 -month offer at Universal+ and Video Prime For any new subscription.

You can subscribe to optional paid channels and bouquets to enhance your offer, and you can also access streaming platforms, including Netflix and Disney+.

Bouygues Telecom offers a TV decoder based on Android TV: the BBOX 4K. The advantage is to be able to access a multitude of applications offered on the Google Play Store.

This decoder includes digital recording and direct control functions, but they require storage that is available on request. You can freely add a storage medium thanks to the USB ports and SD card. The decoder also includes the voice command with the remote control, Google Cast to transfer videos and photos to your TV, as well as games with a compatible controller.

Commitment and costs

  • Commitment : 12 months
  • Setup fees : 48 €
  • Termination Fee : 59 €
  • Box rental : Include
ADSL
Fiber
€ 18.99
€ 18.99
€ 27.99
€ 31.99
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ADSL
Fiber
€ 19.99
€ 19.99
€ 19.99
€ 29.99
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ADSL
Fiber
€ 19.99
€ 19.99
€ 44.99
€ 44.99
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ADSL
Fiber
€ 20.99
€ 20.99
€ 20.99
€ 30.99
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ADSL
Fiber
€ 20.99
€ 20.99
€ 34.99
€ 34.99
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ADSL
Fiber
€ 24.99
€ 24.99
€ 37.99
€ 42.99
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Promo b & you

Promo b & you

150 GB € 12.99 € 12.99 See “
100 GB € 9.99 € 9.99 See “
30 GB € 7.99 € 7.99 See “
20 GB € 6.99 € 6.99 See “
5 GB € 4.99 € 4.99 See “

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(18 votes. Note : 4.56/5)
Guy from 69 October 18, 2022 at 9:41

Good morning,
I am currently in ADSL with another supplier.
If I order a Bbox ADSL it requires the intervention of a technician or just connect the device ?
THANK YOU.

bruno September 6, 2022 at 2:42 PM

Good morning. I just had the Bbox must and my question is: the you tube application is it paid (and Netflix?))
thank you in advance for your response

Carina July 28, 2022 at 1:30 p.m

Good morning,
I live for the bbox must to offer 22.99 and I would like to know if the TV decoder can put in a different room than the modem because I watch TV in my bedroom and my fiber housing in the living room
At my old operator the TV decoder and connect to wifi esque c the case for the Bbox must 4K

Jm November 30, 2021 at 15:50

BJR, the current bbox must offer 15.99 for a year, it is written “for a first subscription”, if you are already customer Bouygues (fiber Bbox Fit), it works or not ?

Geoffrey November 30, 2021 at 15:52

Hello, no it doesn’t work.

Dominique August 30, 2021 at 11:14

BB 4K must connect to the Internet box or work wirelessly ??

Robert April 17, 2021 at 3:51 PM

The Bbox Must and the Bbox Miami are the same thing ?
I ordered the Bbox Must and I receive the Bbox Miami. I ask myself the following question: this is normal ?

David March 23, 2021 at 3:32 PM

Hello, I have must with an adsl connection. When I go to the fiber (at the end of the year normally), I have to change my boxes ? The must in adsl version is the same of that of the fiber ?
Thank you for your reply.
Cdlt

Geoffrey March 23, 2021 at 4:21 PM

Hello, no, no need to change boxes.

Malou February 9, 2021 at 3:23 PM

If you do not have Bac +5 and a TV telephony technician certificate, and you still want to change your supplier, for reasons of price, then good luck to you, because you will spend hours on the phone, and sting A few nerve crises, for the end of the day a meager result, this is what is happening at the moment with me and my 72 years, I am about 35 sms received and approximately one 20 ene of calls that I I have passed, and of course never the same person, all this for a Bbox must. What bullshit to have wanted to save, a few carrot washers, I feel like I came back at the time of the Minitel.

Dominique December 1, 2020 at 19:25

Good evening,
How many RJ45 sockets are to wire my wired network ?
Is the television box connected in wired ?
thank you for your reply.

Gerard October 8, 2020 at 15:07

The 180 GB recording support and t it free miami boxes

Sébastien July 24, 2020 at 12:33

Is the paramount channel channel free on the Bbox must ?

Corina March 15, 2020 at 1:37 PM

Good morning,
I have the bbox miami. I would like to know if the bbox miami has free YouTube.
Please answer me within the best deadline

Micael Ricois January 20, 2020 at 20:06

He will make a lot of cree their channel bouquet like the Meteo Serieo club fyfy planet+ the 3chaine of the same name comedi+ Eurosports La Chaine Nat Geographi

Stéphanie December 18, 2019 at 4:50 am

Since yesterday Bbox must (but 4K written on box) installed but the technician who worked well confirms to me that the remote control does not work. However, she is new. How to have 1 sui work please ?

Martine November 17, 2019 at 9:19 PM

The Must box is delivered with a cable to receive by parable ?

Geoffrey November 17, 2019 at 11:09 pm

Hello, the Bbox Must does not allow you to receive satellite TV.

Marie-Cecile October 10, 2019 at 9:37 am

Hello, the Miami box and the Must box are they at the same price I received the miami and on my bill it is the must thank you

Severine May 24, 2019 at 11:54 am

Hello I would like to know here have the Türkiye channels

Zoe May 4, 2019 at 8:54 PM

Hello, I have the Box must everything is well connected I received today the SMS telling me that the offer will be active by May 15
But while waiting at the TV channels they should be activated no installation ? A technician should come and install the fiber but in the meantime I cannot have every 180 channels contained in loffre must wait for the technician and normal that I am not yet capturing 180 channels ? Everything is well connected, however

weapon March 28, 2019 at 2:38 PM

Hello, is the Must pocede box at least 2 entries (internet and phone) and an entrance for the canal cube+. THANKS !

Domi February 4, 2019 at 10:38 PM

Good evening,
I would like to know the difference between the Bbox Must and the Bbox Miami ?
In advance, thank you for your answer !
Cdlt

Ugly January 27, 2019 at 0:08

What countries concerned for calls abroad included

Sylvain January 27, 2019 at 4:13 PM

Azores (Les), South Africa, Germany, Andorra, England, Argentina, Australia, Austria, Bahamas (Les), Bahrain, Bangladesh, Belgique, Bermudes (Les), Brazil, Bruneï, Bulgaria, Canada (Fixes and Mobiles), Canaries (Les), Chile, China (fixed and mobile), Cyprus, Colombia, Vatican, Costa Rica, Crete, Croatia, Denmark, Scotland, Spain, Estonia, United States of America including Hawaii and Alaska (fixed and mobile) , Finland, Gibraltar, Greece, Guadeloupe, Guam, Guernesey, Guyana, Hong Kong, Hungary, Caimans (Iles), Christmas (islands), Aland (Ile), Faroe (Iles), Easter (Ile de), Mariannes du Nord (Iles), American virgins (islands) (fixed and mobile), India, Indonesia, Ireland, Northern Ireland, Iceland, Israel, Italy, Japan, Jordan, Jordan, Reunion, Balearic (Les), Latvia, Liechtenstein, Lithuania , Luxembourg, Macao, Macedonia, Madeira, Malaysia, Malta,Morocco (except nos, starting with 212526, 212527, 212533, 212534, 212540, 212546, 212547, 212550, 212553 billed at a rate of € 0.3/min), Martinique, Mayotte, Monaco, Norway, New Zealand, Panama, Panama, Panama, Panama, Panama, Paraguay, Wales, Netherlands, Peru, Pitcairn (island), Poland, Portugal, Puerto Rico, Republic of Korea (fixed and mobile), Czech Republic, Romania, Russia, Saipan, Sardinia, St-Barthélemy, Marin, St-Martin, St-Pierre-et-Miquelon, American Samoa, Sicily, Singapore (Fixes and Mobiles), Slovakia, Slovenia, Sweden, Switzerland, Tasmania, Taiwan, Thailand, Trinity and Tobago, Turkey, Venezuela. Calls must have made from the Bbox and do not include our courts and specials.

Nadia December 22, 2018 at 8:47 am

Hello, I ordered the Bbox Must Adsl and I receive the Bbox Miami! Have exactly the same boxes? THANKS. Sincerely

Jeans December 12, 2018 at 9:51

I just received the Bbox in a relay point .
It does not correspond to the order placed.I receive a box made instead of a must.
How to turn all the equipment ? relay point..or boutique bouyques? .

Pimpim November 28, 2018 at 8:02 am

Good morning
I have the Bbox Miami until 11/23/2018 and I want to change for the Bbox must to pay less is possible,?
THANKS

Roger November 22, 2018 at 6:24 PM

Hello, I just changed my bbox miami for the Bbox must because with the Miami I couldn’t connect with my Bose Solo 5 soundtrack.I was confirmed that with the must it was no problem.Can you confirm it to me.Thank you

Rico November 13, 2018 at 8:27 PM

Good evening
Does the Bbox must have the same concerns as the Miami Bbox? To know
– frequent reset
-Image micro-gels and micro-cuts
– a weak sound on certain channels
– a ugly remote control and not at all ergonomic, without lighting the keys
– an interface not very original

lionel November 11, 2018 at 1:40 PM

Sylvain’s question was not answered. More precisely :

1) What are the possibilities of recording the bbox must naked
2) The 128 GB recorder proposed is essential
3) Is it paying ?

Francis November 9, 2018 at 6:43 p.m

With the Must box what is the supplement to benefit from the possibility of recording?

Alain October 19, 2018 at 5:41 p.m

Good morning,
I understand that the CPLs are not provided, can we connect the box and the wifi player ?

Jean Marc July 27, 2018 at 7:24

Hello, With optical fiber, does the box have a recorder included, if not how to record a program or a film

Sylvain July 27, 2018 at 11:34

Yes you must activate the recorder on your customer area

yannick July 4, 2018 at 10:47 am

bjr, I want to leave my operator (free) so as not to name it, I am interested in the Bbox must, but it seems to me to be a little mess in the channels … 180 logic channels ..And so I have a technician who comes to put my fiber ??And by Tele Phone I was told about 29 euros and no longer for 59..what is this bin’s ??

Sylvain July 4, 2018 at 12:09

A technician installs the fiber if your accommodation is not connected: if you are already connected to fiber via free and Bouygues offers fiber eligibility in your accommodation, no intervention is necessary. For the € 29 indeed, the operator has recently changed its conditions, the page will be updated quickly.

Audrey June 13, 2018 at 11:05 am

Hello I just got the bbox miami and I would like to know how many television channels I will have. Because when I want to watch AB1 chain 74 I have nothing is this normal?

Sylvain June 13, 2018 at 11:08

Consult our list of Bouygues Telecom channels.
AB1 is not one of the channels included.

cyril June 3, 2018 at 4:34 PM

Good morning,
I would like to know if your “Bbox must” borma has YouTube.
Please answer me in the best Delai

Sylvain June 3, 2018 at 11:24 PM

Yes you have an Android TV decoder with this offer so you can access YouTube

mapero January 10, 2018 at 9:13 PM

I left for free, Miami not expensive but few chianes ..

mapero January 10, 2018 at 9:12 PM

It’s less than free but more like a channel … Damage.

Anne November 9, 2017 at 7:15 p.m

Good morning,
I am disappointed with this box
I can’t record
How can I receive FR3 Normandy, it is put by default on FR3 Brittany ?

Married June 15, 2017 at 1:09 PM

What a pity that the BMFTV Paris channel is not available on the bouquet. This is planned in the future ?
Thanks best regards

Saida May 27, 2017 at 9:10 PM

Where the beur tv number 224 on Bbox Miami has passed?
I have l.impression that there are chains that have disappeared.

Alain April 18, 2017 at 5:39 PM

Where has my favorite cinema channel passed ? the one for which I subscribed ?
a goodwill gesture ? other than that given to new members ?

Married March 18, 2017 at 5:45 PM

How to get the channels . I have the Bbox Miami and I don’t know where the channels of the channels to access it

Sylvain March 19, 2017 at 8:05 p.m

You have a list on this page, a mosaic on the channel 0 or the flowers of your remote control to zap.

Barbara January 23, 2017 at 9:58 PM

Can you confirm to me that the Miami box offers unlimited boarding school ?
THANKS

Sylvain January 24, 2017 at 11:15 am
Didier December 18, 2016 at 4:40 PM

Can confirm that the Miami box offers unlimited calls in France to fixed and mobiles ?

Bbox Must Fiber

Bouygues Telecom

Maximum the theoretical downhill downs (or download) available with this offer. It corresponds to the speed of data reception by the Internet user.

Maximum theoretical amount (or upload) debit (or upload) available with this offer. It corresponds to the speed of data of data by the Internet user.

With the BBOX Must Fiber de Bouygues, the downhill flow (data reception debit) is 1Gbit/s, and the amount of speed (data emission rate) is 700Mbit/s.

Network and data volume

Technology: FTTH fiber

  • ADSL / ADSL2+ / VDSL2: Copper network, which most often provides an internet connection broadband (or even very high speed for VDSL2)
  • FTTH: Fiber Optical Network, which provides an internet connection very high speed Still being deployed.
  • FTTLA: Optical fiber network whose final connection is made of coaxial cable. It provides an internet connection very high speed
  • satellite / wimax / wifimax / 4G: alternative networks, which provide an internet connection to accommodation located in “White areas” (where copper and fiber optic networks are not available)

Eligibility area: Multiple

  • Backfilling area: in ADSL / ADSL2+ / VDSL2, the unbundling corresponds to a technical operation where an alternative operator connects a telephone central to its own equipment. As a historic operator, Orange is not concerned. In total unbundling, the alternative operator uses its own network. In partial unbundling, he uses his own network to provide part of his services, but an Orange telephone subscription remains necessary. In non -unbundled zone, the alternative operator uses the orange network, and the services are then more limited.
  • Extended area: when an operator uses the network of a partner operator to provide his services, he can speak of “extended zone”. This most often involves an additional cost for the subscriber.
  • Geographic area: offers are most often available throughout metropolitan France, depending on the technical eligibility for housing. Nevertheless, certain offers are only marketed in certain geographic areas (municipalities or departments, depending on the case).

Network (operator): Bouygues Telecom

Data volume: unlimited

The Bbox Must Fiber uses the Bouygues FTTH fiber optic network. To find out if you can benefit from Bouygues fiber, you need an eligibility test with the accommodation address.

If the accommodation is not eligible for FTTH fiber in Bouygues, it may be eligible for ADSL. In this case, Bouygues will automatically offer the Bbox Must ADSL.

There FTTH optical fiber, or fiber to the home, is a very high speed internet access technology. Still being deployed in France, it brings fiber optics to the subscriber’s housing. For more information, see our guide on fiber optic technology.

Home phone

Calls to France

Towards fixed:

To mobiles:

Calls abroad

To fixed

115 destinations included

To mobiles

15 destinations included

On the world map below, the destinations included are indicated in blue. The not included destinations are in gray. Under the card, you can modify the service taken into account: to fixed, or to mobiles. For more information on the destinations included in the package and prices for destinations not included, click on the country of your choice or look for it using the field of research. The country information will then appear after the card (if the information is available).

DESIGN DESIGN DESTINATIONS: 18/12/2019

Telephone line

The Bbox Must offer from Bouygues includes a fixed telephony service. This allows you to call unlimited to fixed and mobiles in France (including the DOM), to fixes of more than 110 international destinations, and to the mobiles of a few countries (USA, Canada, China, Singapore, Korea from South). Outside the services included, each call is billed in addition to the subscription, at the rate in force in the Bouygues Telecom price guide.

The fixed telephony service works in VoIP. To be able to make calls, you must have a fixed phone and connect it to the box.

Terms of use

To be able to make calls, you must be equipped with a compatible fixed phone. Calls are deducted to the second from the first second. The prices are detailed in the Bouygues Telecom price brochure.

For calls to unlimited mobiles, communications are limited to 199 different correspondents not months.

Television

TV bouquet included

Either : 180 channels

Date of update of channels: 08/10/2018

The Bbox Must Fiber allows you to receive the Bbox TV. The BBOX TV bouquet includes TNT channels as well as a selection of thematic channels: youth, sport, music, information, entertainment, discovery, young adults, practice and leisure, local channels, international channels.

The programs are accessible on the TV via the decoder, but also on computer, smartphone and tablet, with the B application.TV.

To benefit from BBOX TV via optical fiber, you must be equipped with a TV with HDMI input.

This offer allows you to benefit from a discount on Samsung Smart TV (TV sold by Samsung), available from € 49:

  • UHD TV model 4K 108 cm (43 ”): € 49 instead of € 499,
  • UHD TV model 4K 138 cm (55 ”): € 259 instead of € 749 (or € 86/month in 3 times free of charge),
  • UHD TV model 4K 163 cm (65 ”): € 449 instead of € 899 (or € 150/month in 3 times free of charge),
  • QLED TV model 4K 108 cm (43 ”): € 299 instead of € 799 (or € 99/month in 3 times free of charge),
  • QLED TV model 4K 138 cm (55 ”): € 399 instead of € 999 (or € 133/month in 3 times free of charge),
  • QLED TV model 4K 163 cm (65 ”): € 599 instead of € 1299 (or 200 €/month in 3 times free of charge).

In this case, the Bbox must come back to € 39.99/month (with 2 -year commitment).

Internet/TV equipment

3 equipment

Guarantee deposit: None

Box rental: included

To access the Internet, Bouygues provides a Bbox, as well as an optical termination case (also called “have”). The rental of the equipment is included in the total cost of the subscription.

The Wi-Fi 5 repeater is available as an option (rental fees: € 5/month).

For TV services included in the offer, Bouygues also provides a Bbox Miami TV decoder. With the Bbox Must Fiber offer, the Bbox Miami decoder includes a USB 128GB Dongle for programs recording.

In the event of termination, the equipment must be returned to the operator.

  • The BBOX allows you to connect to the Internet in Ethernet or WiFi.
  • The BBOX interface allows you to program automatic wifi extinction on certain time slots.
Detailed characteristics
  • Wifi, with access control function
  • 1 ADSL/VDSL port
  • 1 Wan Gigabit Ethernet Port for FTTH fiber
  • 4 Ethernet LAN ports
  • 2 telephone ports
  • 2 USB 2 ports.0

Detailed characteristics

  • The Bbox Miami TV decoder is compatible with HD and Ultra HD quality (or “4K”), subject to compatibility of the TV and a sufficient internet speed.
  • It allows you to record programs and control direct.
  • It allows access to the applications of the Google Play Store on the TV.
  • He joins the Google Cast functionality, to project photos or videos from his smartphone.
Detailed characteristics
  • Dimensions: 15 x 15 x 3.6 cm
  • Marvell BG2Q processor, 2 GB of RAM, 16 GB internal memory
  • Integrated TNT tuner
  • HD compatible (required flow: 7.7mbit/s)
  • 4K compatible (fiber only)
  • S/PDIF and HDMI audio output
  • Bluetooth to connect accessories
  • FUNCTIONS INCLUDED: Recording of programs (support provided with fiber, available on request with ADSL), direct control, permanent direct control (fiber only), TV parental control, Google Play Store, Google Cast

Detailed characteristics

Other services

  • Internet services: The Bbox includes 10 mailboxes, an antivirus and an antispam mail, and the internet parental control.
  • Fixed telephone services: The BBOX includes in particular the double call, the conference at 3, the referral and the transfer of call.
  • Refund of termination fees: If you subscribe to the BBOX offer as part of a change of internet supplier, Bouygues reimburses your termination costs up to 100 €.
  • Guaranteed Internet: In a box subscription situation, fixed internet breakdown, or moving, Bouygues offers solutions to benefit from an internet connection quickly: loan of a 4G key, or recharging of the 100GB mobile package for Bouygues Mobile customers. In the event of a breakdown or moving, the 4G key can be made available in store within 2 hours.
  • B.TV: Application B.Bouygues TV allows you to access a selection of Bbox TV channels on your computer, smartphone or tablet.
  • Spotify Premium: The Spotify Premium music platform is offered for 6 months then 9 € 99. Take advantage of unlimited access to your favorite music and podcasts.

Price

Prices, promotions & other costs

Monthly subscription

Package € 41.99/month
Box rental included
Fixed line included

Promotions

Internet promo (12 months) -€ 15.00/month
Total: € 26.99/month for 12 months, then 41.99€/month

Extra fees

Setup fees € 48.00
Warranty None
TOTAL : € 48.00 for subscription
Total cost first year: € 371.88
Second year total cost: € 503.88

The price excluding promotion of the Bbox Must Fiber by Bouygues Telecom is € 41.99/month. It includes the box rental.

Bouygues also requests commissioning fees of € 48.

Multilinear advantage

By combining the Bbox must with certain Bouygues mobile packages, it is possible to benefit from discounts on the mobile plan. These discounts are only offered on certain offers.

To compare the prices, consult the internet + mobile offers from Bouygues.

Conditions of the Bbox Must Fiber offer

Commitment & termination conditions

Duration of engagement: 12 months

Termination fees: € 59.00

With the Bbox Must of Bouygues, the duration of engagement is 12 months. This means that you cannot terminate the offer before the end of the commitment period. In practice, it remains possible to terminate the offer before the end of the 12 months. In this case, all the remaining monthly payments until the end of the commitment must be paid to the operator.

Once the engagement period has been completed, you can terminate at any time. Termination fees of € 59 are then requested. These costs can be canceled in the event of termination for legitimate reasons (see the tariff guide and the CGV of the operator).

During termination, the equipment must be returned to Bouygues Telecom. In the event of non -restitution, incomplete restitution or damaged equipment, costs are billed. If the equipment is properly returned within 30 days, you benefit from a restitution bonus of € 29.

To terminate the Bbox Must offer, you must send a request for termination by registered letter with acknowledgment of receipt to the operator. It is advisable to contact the operator’s customer service before sending the termination letter. The termination takes effect 10 days after receiving the request by Bouygues (unless a later date has been specified for termination).

Connection costs & activation deadlines (Internet)

To benefit from the Bbox Must Fiber offer, the accommodation must be eligible for Bouygues fiber.

Bouygues Telecom supports the installation of the fiber by the technician.

It takes up to 30 days after subscription to benefit from internet access and associated services.

I can keep my number

During a change of operator, you can choose to keep your mobile or fixed phone number (excluding geographic numbers in the event of a zone change). This approach is free. To keep your number, simply indicate the Rio code of the telephone line concerned during your subscription.

The Rio corresponds to the operator identity statement. Composed of 32 characters, the Rio code makes it possible to precisely identify a telephone number (fixed or mobile), in order to keep it.

You want to change operator and keep your phone number ? Just compose the following number, from the line concerned:

If you want to keep your fixed number, you must dial the number from your fixed. If you want to keep your mobile number, you must compose the number from your mobile.

Your Rio code will be communicated to you directly by the voice server, and will be sent to you by SMS, email, or mail.

3179 is a free number accessible only from France.

Always committed ?

You want to change operators but you are still committed to your current operator ? If you are solving your package before the end of the engagement period, the operator will ask you for early termination fees. However, in some cases, the Châtel law provides for a reduction in costs.

In the event of early termination, the costs requested depend on the price of the subscription, the duration of initial engagement, and the remaining commitment duration.

  • Initial commitment of 12 months: you must pay all the remaining monthly payments until the end of the commitment.
  • Initial commitment of 24 months:
    • Termination during the 1st year: you must pay all the remaining monthly payments until the end of the first year, as well as 3 months of additional subscription.
    • Termination during the 2nd year: you must pay a quarter of the remaining monthly payments until the end of the commitment.

    Fixed termination costs can be added depending on your offer.

    We advise you to check with your operator how much are your termination costs.

    If the termination occurs as part of a “case of force majeure”, you may be given termination costs (anticipated or not). To find out more about these cases and the proof requested, you must contact the customer service of your current operator.

    You change the internet box ? Some Internet access providers may offer a refund of termination costs for your old offer.

    Other Internet offers from Bouygues Telecom

    • Bbox Special ADSL Series
    • Bbox limited fiber series
    • Bbox area not unbundled
    • Bbox Fit Adsl
    • Bbox Ultym ADSL

    Information based on the supplier’s price brochure on 12/09/2023

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