Vocal box definition | Dexem, how does the message center (voicemail) work: access your voice box

How to configure and use the messages center (voicemail)

The pending voice message indicator, represented by a red dot on the icon of your voicemail, indicates that you have an unheeded voice message on your main line. The secondary line will not have a waiting voice message indicator.

Voicemail

A vocal mailbox is a device managed by a voicemail system which allows the deposit, reception and storage of voice messages.

Although commonly confused, the terms “vocal mail” and “vocal messaging” do not designate the same thing. The vocal box is actually a component of the voicemail system (Voice Messaging System – VMS). In this case, while the voicemail allows the recording and storage of voice messages, voicemail allows, in addition, to send them.

The characteristics of this device are numerous: reception message, recording, memory of messages … Just like its use by its users: listening, transfer to one or more recipients, archiving ..

The many possibilities for configuring a voice box allow better adaptation to the needs of companies. For professionals, the voice box is an essential and advantageous tool since it allows you to communicate, as well as to receive messages during periods of absence or unavailability.

If the use of this device is today largely generalized, some of its characteristics are still unknown to professionals. For example, with our interactive voice server solution, be notified as soon as a message is left to your voice box. Then remind the customers or leads that you have missed and thus reduce the share of your non-grease calls.

Similar definitions

The people who consulted this definition also consulted the terms:

  • Interactive vocal server (SVI)
  • VXML (Voicexml)
  • Vocal application

How to configure and use the messages center (voicemail)

What is the vocal messaging of the Message Center of Bell Mobility?

The messages center is a voicemail service that saves messages when you cannot answer your mobile phone. You can access your voice messages by calling your voicemail or by multimedia messaging (MMS), which sends audio files directly to your phone. Via MMS voicemail: more info

The service is offered in two versions: the messages center and the basic messages center. They include the following characteristics:

Message Center Voicemail Service

Maximum
Number of messages Message Number of days during which messages are stored
New messages Save messages
Basic messages center 3 1 minute 3 3

Antenna, interurban and roaming time can be applied if you access your voicemail from your mobile phone. If you change your voicemail services, you must reset your password and redo your personalized reception message. Messages that have not been listened to and recorded messages will not be transferred to your new voicemail.

Configure your voicemail

Configure your voicemail bell mobility

For the Residential telephony, See the tele -party service.

Find the default password of your vocal box

The default (or temporary) password of your voicemail is in the summary of essential information on the first page of your service agreement.

To find your service agreement:

  1. Connect to your Monbell profile.
  2. Select your mobility service under the section Profiles – Services.
  3. Select Consult my Bell Mobility agreements.

The first time you have access to the message center, you will need to configure your voicemail.

  1. Access your voicemail by pressing the 1 button on your mobile phone and keeping it.
  2. Follow the instructions to record your name.
  3. Choose your home message:
    • Press the 1 key to use the standard home message.
    • Press the 2 key to save a personalized message.
  4. Choose your password option.
    • Press the 1 key to activate the selective password input option.
    • Press the 2 key to deactivate the selective password input and configure a password.
  5. Your message center is now activated.

Important information

  • For security reasons, it is recommended to create a personal password and enter it whenever you access your voicemail (C.-at., to deactivate the selective password input option).
  • Avoid passwords that are too simple, like 1234, or the last four digits of your mobile phone number.
  • To access your voicemail from another phone, such as your residential phone, you need to configure a password.

Access your voice box

Access your Bell Mobility Vocal Box and manage your messages

You can access your voicemail on any mobile phone or keyboard.

Antenna, interurban and roaming time can be applied if you access your voicemail from your mobile phone.

From your mobile phone

Access your voicemail from an iPhone with the Double SIM function

The pending voice message indicator, represented by a red dot on the icon of your voicemail, indicates that you have an unheeded voice message on your main line. The secondary line will not have a waiting voice message indicator.

To check if you have a message in the vocal box of your secondary line:

  1. Change the digital block for the secondary line.
  2. Press the key 1 And hold it down to access vocal messaging of your secondary line.
  3. If a password has been defined, you may be invited to enter it again.

You can also change the main line in your devices settings.

Go to Settings> Cellular> Default number To change your main line.

The following costs will apply:

  • In your local call area: the antenna time
  • Outside your local call area: antenna time and interurbans
  • Outside the Bell network: roaming costs

From a wired phone and other phones:

  1. Dial your ten -digit mobile phone number.
  2. Press the # button to interrupt the reception message.
  3. Enter your password.

To find out the applicable costs, please contact your service provider.