Orange protected house: what is the offer of remote monitoring?, 24/7 remote monitoring: Secure your home – Protected house

Protected house orange

Contents

The material is verified daily by remote tests. If equipment needs to be replaced, an installer will take care of it for free (for smoke detectors, badges or remote control: sending to your home and replacement by your care).

Orange protected house: testing of the connected remote monitoring service

Orange offers a remote monitoring offer from € 24.99 per month. Discover theOrange protected house offer In more detail … it’s new, it has just been released, it’s the brand new remote monitoring service for your accommodation at a very attractive price. Orange offer includes equipment, installation, 24/7 video surveillance, and a mobile application. Find out how the service is different from what traditional actors offer:

Orange remote monitoring offers
Dwelling Apartment Home
Price € 24.99/month for 12 months then € 29.99/month € 34.99/month for 12 months then € 39.99/month
Commitment 12 months 12 months

Presentation of the equipment provided

A professional goes to your home and performs a complete diagnosis of the protection to give to your home. It thus calculates the number of detectors necessary according to the number of doors and windows, but also the number of smoke detectors to install, and the number of badges to be provided according to the composition of the home, etc. It is Free and included in the monthly subscription price.

The rental and maintenance of the equipment is also included. In addition, proper functioning tests are carried out daily remotely, and a repairer Voards your home for free within 24 hours if necessary to repair or replace defective equipment. What is serene about the protection of your home.

The basic pack includes:

  • A night vision camera,
  • two opening detectors (window or door),
  • a motion detector,
  • a mermaid,
  • two badges,
  • A smoke detector.

24 -hour accommodation remote monitoring

Monitoring-again-day-and-noit

In the event of an intrusion detection by the camera or an opening sensor, the siren is immediately triggered, an orange expert is informed in real time and can trigger the movement of the police or a security agent immediately if necessary. The movements of the agents are included in the subscription price: no unpleasant surprises on the invoice at the end of the month :).

In the event of an effective intrusion, securing your accommodation by an agent is supported, until the repairs of the door or damaged window are effective.

A mobile app to be informed in real time, and control your home remotely

Orange protected house, It is also the provision of a mobile application that allows you:

  • Activate or deactivate your remote alarm
  • To find the history of the entries and exits of your home
  • Remote the images taken by the movement detector in the event of an intrusion.
  • To be warned in the event of a power outage which may cause a defect in protecting your accommodation.

Orange’s protected house offer prices

A price that remains completely fixed and adapted to the configuration of your home, of which here is the detail:

  • € 34.99 per month For a house or apartment on the ground floor.
  • € 24.99 per month For an apartment located upstairs .

Orange alarm service

How to subscribe to the orange alarm offer ?

Subscribe an orange alarm
Step 1 Visit the Orange website
2nd step Select your type of home and click on “Continue to subscribe”
Step 3 Enter the information about your accommodation to get you a quote and see the orange remote monitoring guarantees to which you can claim.
Step 4 A advisor fixes a telephone, physical or online appointment to finalize your subscription and accompany you as best as possible concerning the protection of your property.

Optional detectors with the orange alarm

Optional detectors
Material Price
Exterior siren 5 €/month
Smoke detector € 2.50/month
Remote control: Activate and deactivate the orange alarm € 1.50/month
Interior camera 3 €/month

Is it better to choose a classic remote monitoring service or that of Orange ?

The question is legitimate: the connected remote monitoring service ” Orange protected house “Is it as effective as a conventional alarm system. When the time comes to choose its alarm system, the competition is enormous on the market and the remote monitoring systems flood the shelves of specialized stores. There are many different brands and offers, accessible to all budgets.

Some manufacturers offer an orange alarm systems for apartment or house, connected and at the cutting edge of technology. So who choose ? Isn’t Orange an actor too recent to trust him and give him the keys to your accommodation.

Quite honestly, it depends on the level of confidence you place in the historic operator. Orange is above all a mobile operator and an internet access provider, of course. But it is also a size in the field of IT security, and normally the orange protected home remote monitoring system is supposed to be reliable and secure.

So to conclude on this novelty of orange versus classic alarm systems, I would say that the protected house of Orange is aimed above all A more technophile audience. The many options allowed by the mobile application will surely start more than one user, when they will give great satisfaction to the most geeks among you.

Other connected alarm services (operators and traditional players)

To summarize, here are the various housing protection services available from traditional alarm operators and players:

  • Alarm for House or Orange Apartment
  • Alarms for House or Apartment SFR
  • The alarm for an apartment MyCUTUM (it is also a connected alarm).
  • Alarms for House or Apartment Securitas Direct

And do not forget, for the remote monitoring service to work, it takes an internet connection. If you have not yet been equipped, compare all the Internet box promo currently on Mezabo !

See you soon for new news !

Protected house orange

Photo taking in real time to check the nature of the alert, day and night. Color images transmitted to the application and the remote monitoring center for a response adapted to the situation.

Dimensions:

121 x 64 x 55 mm

Autonomy of batteries:

Moving detector with additional photos: € 4/month

Infrared movement detector (s) (x2)

Protects the parts of your accommodation and triggers the alarm as soon as intrusion is detected, even in the dark. He does not detect animals under 25kg, to avoid false alerts.

Dimensions:

112 x 60 x 40 mm

Autonomy of batteries:

Additional infrared movement detector (s): € 2.50/month

Control keyboard with integrated mermaid (x1)

The control keyboard allows you to activate or deactivate your system thanks to a code or badge. It allows you to send the SOS silent alerts to the DESSURTH CENTER in the event of assault and medical alerts in the event of a discomfort.

Dimensions:

152 x 87 x 28 mm

Autonomy of batteries:

Alarm power plant (X1)

The power station is the heart of your protection system and manages all your detectors. It gives the alert to our remote monitoring center in the event of intrusion into your home.

Dimensions:

234 x 166 x 32 mm

Rescue autonomy:

Badges (x4)

The badge allows you to activate or deactivate the alarm by passing it in front of the control keyboard without having to compose the code.

Dimensions:

Additional badges: € 1/month

Shock and opening detector (s) (X3)

Alarm trigger and fast alert at the remote monitoring center and on the application. He analyzes shocks while ignoring substantive vibrations.

Dimensions:

102 x 22 x 23 mm

Autonomy of batteries:

Additional shock and opening detector (s): € 3/month

Movement detector with photo taking (x1)

Photo taking in real time to check the nature of the alert, day and night. Color images transmitted to the application and the remote monitoring center for a response adapted to the situation.

Dimensions:

121 x 64 x 55 mm

Autonomy of batteries:

Moving detector with additional photos: € 4/month

Infrared movement detector (s) (x2)

Protects the parts of your accommodation and triggers the alarm as soon as intrusion is detected, even in the dark. He does not detect animals under 25kg, to avoid false alerts.

Dimensions:

112 x 60 x 40 mm

Autonomy of batteries:

Additional infrared movement detector (s): € 2.50/month

Control keyboard with integrated mermaid (x1)

The control keyboard allows you to activate or deactivate your system thanks to a code or badge. It allows you to send the SOS silent alerts to the DESSURTH CENTER in the event of assault and medical alerts in the event of a discomfort.

Dimensions:

152 x 87 x 28 mm

Autonomy of batteries:

Alarm power plant (X1)

The power station is the heart of your protection system and manages all your detectors. It gives the alert to our remote monitoring center in the event of intrusion into your home.

Dimensions:

234 x 166 x 32 mm

Rescue autonomy:

Badges (x4)

The badge allows you to activate or deactivate the alarm by passing it in front of the control keyboard without having to compose the code.

Dimensions:

Additional badges: € 1/month

Shock and opening detector (s) (X3)

Alarm trigger and fast alert at the remote monitoring center and on the application. He analyzes shocks while ignoring substantive vibrations.

Dimensions:

102 x 22 x 23 mm

Autonomy of batteries:

Additional shock and opening detector (s): € 3/month

Other equipment only optional

Smoke detector

Optional equipment

Optical detection photoelectric detector. It prevents the risk of fire and protects your accommodation. If the alarm is triggered, he immediately sends an alert to the mobile application, to the remote monitoring center and by SMS.

Dimensions:

Battery :

Welded with an autonomy of 10 years

Remote

Optional equipment

Small and light, the remote control makes it possible to activate and deactivate the alarm, to configure it in total or at home mode and to send a silent SOS alert. All from a distance and even from the outside.

Dimensions:

Autonomy of batteries:

Exterior siren

Optional equipment

Exterior alarm siren, wireless, with luminous flash. Modern design, ultra-flat, with sound control from the application. Fixed outside the accommodation.

Dimensions:

310 x 205 x 75 mm

Battery :

Sound volume:

Free

Interior camera

0 € per month instead of € 5 per month

Offered instead of € 5/month

Optional equipment

With the interior camera with a discreet design, you strengthen the security of your home while respecting your privacy.

HD resolution
Infrared night vision
Learn more

Dimensions:

142 x 72 x 72 mm

Autonomy:

Requires WiFi connection

Presence simulation (connected socket)

Optional equipment

Thanks to the connected grips, your lamps light up and go out automatically or personalized to simulate your presence and thus reduce the risk of intrusion.

Dimensions:

73 x 69 x 73.3 mm

Autonomy:

Autonomy: in sector

Requires WiFi connection

Smoke detector

Optional equipment

Optical detection photoelectric detector. It prevents the risk of fire and protects your accommodation. If the alarm is triggered, he immediately sends an alert to the mobile application, to the remote monitoring center and by SMS.

Dimensions:

Battery :

Welded with an autonomy of 10 years

Remote

Optional equipment

Small and light, the remote control makes it possible to activate and deactivate the alarm, to configure it in total or at home mode and to send a silent SOS alert. All from a distance and even from the outside.

Dimensions:

Autonomy of batteries:

Exterior siren

Optional equipment

Exterior alarm siren, wireless, with luminous flash. Modern design, ultra-flat, with sound control from the application. Fixed outside the accommodation.

Dimensions:

310 x 205 x 75 mm

Battery :

Sound volume:

Free

Interior camera

0 € per month instead of € 5 per month

Offered instead of € 5/month

Optional equipment

With the interior camera with a discreet design, you strengthen the security of your home while respecting your privacy.

HD resolution
Infrared night vision
Learn more

Dimensions:

142 x 72 x 72 mm

Autonomy:

Requires WiFi connection

Presence simulation (connected socket)

Optional equipment

Thanks to the connected grips, your lamps light up and go out automatically or personalized to simulate your presence and thus reduce the risk of intrusion.

Dimensions:

73 x 69 x 73.3 mm

Autonomy:

Autonomy: in sector

Requires WiFi connection

Yes, our app is very simple and intuitive

You manage your alarm system from your mobile. You can even keep an eye on your home when you are not at home. So.

IOS 13 compatible.0 and +, Android 9.0 and +.

Discover the Orange Home Protected App on Google Play

Discover the Protected House Orange app on the App Store

Before subscribing, check these conditions together

  • Are you an individual.
  • You have broadband Internet access: ADSL, VDSL or fiber whose flow is greater than 1 Mbits/s, regardless of the access provider.
  • Your home is located in mainland France.

Subscribe is simple!

  • online
  • In Orange store
  • or by phone

You choose options right away or decide later to add or not.
We offer you an appointment with our technician.

We take care of the safety diagnosis, the installation and we make sure that everything works well.

Check all the conditions together to subscribe

  • Your accommodation is located in mainland France.
  • You have a mobile number of an operator from Metropolitan France.
  • Your accommodation is not a room for professional use, neither a mobile home, nor a barge or a caravan
  • Your accommodation contains goods whose total value does not exceed € 100,000.
  • You do not have animals whose cumulative weight exceeds 25 kg in the part of the accommodation to protect.

Already Orange or SOSH customer (mobile or internet) ?

Identify yourself to subscribe to the Orange House Protected.

You are not Orange or Sosh customer ?

Continue to subscribe to the Orange House Protected.

Questions ? We answer you

What are the subscription conditions for my offer ?

The Orange House Protected Home has a one -year commitment duration from the date of subscription to the offer. The installation is fully included in your subscription. The equipment is for rent. You only set the monthly subscription.

You can terminate your offer at any time with costs of € 50, with the exception of termination for legitimate reasons. In the event of termination before the end of the commitment period, the remaining monthly payments are due (excluding legitimate reason). The amount remaining due excludes any discounts. You will have to dismantle and return all the equipment for free by following the procedure provided to you in the event of termination. Otherwise, fees (equivalent to the value of the equipment) will be invoiced for non-return to the equipment.

Why does Orange do not offer me a quote at home ?

You do not need a price quote, our offer being understood all, you know before your subscription how many equipment (detectors, badges. ) are included in your offer. Once the subscription is subscribed, a technician will move to your home to establish his safety diagnosis and choose the strategic locations to install your equipment. Effective protection does not necessarily imply the installation of a detector in each room or at each opening. Safety diagnosis and installation are made in a single appointment.
Additional paid equipment may be required depending on the configuration and surface of the accommodation, or at your request for your comfort. If you do not agree with the technician’s safety diagnosis or due to possible technical incompatibility, the installation cannot be done and your contract will be terminated without.
Note that unlike many of our competitors, you have the possibility of coming to see the equipment directly in one of our orange shops closest to you .

How will the installation go to my home ?

When making an appointment for the installation, a half-day niche is reserved. The morning day of the installation, you will be called by the technician who will tell you his arrival schedule. 2 hours are generally necessary to make the safety diagnosis, installation and commissioning. You must be present during this niche.

The keyboard, motion detectors, smoke detector and external mermaid are fixed by screwing with your agreement, if not adhesive. Shock and opening detectors are fixed by adhesive. Once fixed by the technician, do not move them. The power station is posed and connected to the mains and by a simple Ethernet port on your Internet box.

Special cases of adjoining garages and verandas:
For these areas with strong constraints, only the security diagnosis made on site by the technician will allow us to know if these areas can be secure (depending on the thickness of the walls compared to the alarm power plant, the distance between the equipment and the power station, the extent of glass surfaces, etc.).

How are the maintenance of my equipment and the change of batteries ?

The material is verified daily by remote tests. If equipment needs to be replaced, an installer will take care of it for free (for smoke detectors, badges or remote control: sending to your home and replacement by your care).

On a low battery alert, contact customer service for traveling a technician for free at your home. He will take care of the implementation of new batteries.

A maintenance visit is offered to you every 3 years (no later than 6 months after the third anniversary of the installation date) to check with you the proper functioning and good use of the system.

For more detail or if you have subscribed before October 06, 2022, go to our Assistance page: Consult online assistance

Do I have to download the mobile application to subscribe to the remote monitoring offer ?

No, you can subscribe to the offer without having the application on your phone. Nevertheless, the application will facilitate the management of the system on a daily basis, and without the application, it will be more difficult for you to check in the event of a alert which is at home and to control the whole system. It is therefore recommended to use the application. In addition, invoices are dematerialized and therefore only available from the application. To benefit from the interior camera option, it is necessary to download the Orange House protected application to view the video clips in the event of an intrusion and to see live live what is happening at home. The application is compatible with iOS 13 operating systems.0 and more, Android 9.0 and more.

What to do in the event of a move ?

You will have to subscribe Orange House Protected on your usual channels (Orange store, orange portal. ) For your new home then contact your Orange House Protected Customer Service via your mobile application to terminate your offer, at the time of your move. You will have to uninstall and return your old equipment (at no cost, thanks to a return voucher). A technician will establish the security diagnosis and install your new equipment at your new home free of charge.
The subscription to your new home commits you for one year.

Can I subscribe for my business ?

No, the Protected Home Orange offer has been designed for personal accommodation: main residences or secondary residences.

Good interior camera plan offered : or a discount of € 5/month on invoice for any simultaneous subscription to orange protected house and the interior camera option from 08/17/2023 to 04/10/2023. The interior camera is offered for the duration of the contract unless moving or changing the offer. Subject to the technical compatibility of the camera with the Internet box and sufficient connectivity and internet speed. The camera does not work in the event of internet unavailability and is connected to the electric current. Duration of archiving your photos and videos on our servers: 30 days.