Obtain your Rio SFR code: Know everything about the steps, how to find my Rio SFR Business code? | SFR Business

How to find my Rio SFR Business code

Before terminating a contract with a mobile or fixed supplier, here are some points to know about the Rio SFR code ::

All about the Rio SFR code

The Rio SFR code (operator identity statement) makes it possible to identify a telephone number uniquely with the operator. When a user decides to migrate to a new operator, he must previously obtain this reference. It allows you to carry out the portability of the fixed or mobile phone number.

Updated article on September 27, 2022

How to get the Rio SFR code of a mobile ?

Obtaining Rio SFR code For a mobile can be made through a simple phone call.

What are the different steps ?

  • The user composes the 3179 from the portable which he wishes to obtain the Rio code.
  • The answering machine recalls the date of maturity of the contract, as well as the date of subscription.
  • The vocal box then dictates the Rio code, which is also received by SMS.
  • If the phone has been destroyed or the SIM card is no longer activated, the customer must contact the SFR assistance service, to obtain the Rio code in another way.

Rio SFR code

How to get the Rio SFR code from a fixed line ?

Fixed phones also have a code Rio. The request is also made by telephone call.

How to get this code ?

  • The customer composes the 3179 from the line he wishes to transfer. He is then redirected to an answering machine.
  • The vocal box mentions the dates of maturity of the contract and the subscription.
  • The answering machine dictates the code.
  • If the customer has entered a mobile number, he will receive the Rio by SMS.
  • If the customer has specified an email address in his contract, the code will reach him by email.
  • In the event of a problem, the customer can contact an expertise-mobile advisor directly by phone, or send a free recall request.

What should be known about the Rio SFR code ?

Before terminating a contract with a mobile or fixed supplier, here are some points to know about the Rio SFR code ::

  • The Rio code is essential to carry out the portability of the telephone number when the customer changes operator.
  • The Rio code request must be made before terminating the line. Indeed, the number can be assigned to another person when the termination is effective.
  • The call for obtaining the code is completely free.

How to find my Rio SFR Business code ?

All of your Rio codes is available from your customer area

What is a Rio code ?

Operator identity statement, concretely, this 12 -character code allows operators to identify your telephone number as well as the contract that you have previously subscribed.

Steps to follow

In the menu on the left click on “your mobile fleet”, then select the “Manage your lines” tab.

Look for the line from the username or the line number.

After finding the right line, click on “Manage the line”.

Scroll down to see the “Line and user” section appear and select the action “Consult the Rio”.

To note

Note: you can download the list of RIOs from all of your park in format .XLS Under the “Your Mobile Fleet” section> “Manage your fleet”> “Your park states”> “Export your rio”