BNPPARIBAS NET Identification, BNP Paribas | My online bank

Welcome to Ribas

Select your emergency to find a remote solution.


Important: IT migration and transformation of your customer area online

Between October 12 and 17, your BNPPARIBAS customer area.Net will be available to our new website MabanqueantillesGuyane.BNP Paribas
and our new mobile application BNP Paribas Antilles-Guyane.

To allow this transition, some functionalities will be just unavailable until the opening of your new space on October 17:
CHEQUIERS commands will be impossible from the Thursday September 28 at 12:00 p.m. Remember to anticipate your needs by ordering your
checkery now.
� The Creation of new B�n�ficiaries For your transfers will no longer be possible from the Tuesday 03 October at 9:00 a.m.
Account transfers And Towards third -party fellows will be impossible online from the Wednesday October 11th at 12:00 p.m.
The transfers whose date of processing is post -post to Thursday October 12 will not be taken into account and will be re -stated
From Tuesday, October 17.
� From Thursday October 12 at 9:00 a.m, Your customer area will only be accessible in consultation mode. The balance of accounts displayed on your space
will no longer be updated after this date.
Your advisor is at your disposal for any urgent operations during this transition pier. You can continue to use your means
of payment and make your details and withdrawals of hope in the self-service spaces of our agencies.

Finally, our agencies will be closed to the customers of Friday October 13 to Monday October 16 inclusive. Our private bank centers and our centers
Business works will remain reachable.

Dates on October 17th, We give you an appointment on your new personal space MabanqueantillesGuyane.BNP Paribas. Before you
Connect to your mobile application, you will need to initialize your access from a computer and change your secret code from the website.
Your new identifier composed of nine figures, will be made up of your current identifier, with a ZERO (e.g. my identifier is 01234567,
He becomes 001234567.) Your secret code will be communicated to you by Sms During the weekend of October 14.

Your advisor and our agency teams are completely mobilized to support you in this transition, as well as our relations center
Customers at 0 808 800 301 (free service and call) and we ask you in advance to accept our apologies for the caused.

All vigilant face to fraud: BNP Paribas will never contact you, whether by e-mail, your phone or sms, to ask you for your identifier,
your secret code, a validation code reeuu by SMS or your bank card code. If in doubt, contact your advisor without delay.


The bank of a changing world

  • Research
  • Emergency
  • Become a customer
  • Research
  • Access my accounts

You have an emergency ?

Select your emergency to find a remote solution.

My means of payment

  • Unlock my card
  • Oppose my card
  • Oppose a check/my checkbook
  • Sample
  • Challenge a card operation
  • Car Insurance
  • Home Insurance
  • Loss and theft of keys
  • Insurance of nomadic devices
  • Travel insurance and assistance

Refused card ? Forgotten pin code ?

Select the card with which you encounter problems and get help.

Lost or stolen card ?

Oppose your card in a few clicks

Lost check ? stolen checkbook ?

Oppose a check or your checkbook by following this link

You wish to oppose a direct debit ?

Click on the link then select the direct debit to oppose

If you have a BNP Paribas auto insurance contract, click to display the assistance numbers.

If you have a BNP Paribas home insurance contract, click to display the assistance numbers.

Loss and theft of keys

If you have a BNP Paribas Safety or Security Plus contract, click to display the assistance numbers.

Insurance of nomadic devices

If you have a mobile contract, click to display the assistance numbers

Travel insurance and assistance

Access your travel insurance space to get your travel certificates, consult assistance numbers or declare a claim.

Access your travel insurance area with our SPB partner

In the event of an emergency, to apply for medical assistance, call the telephone number located on the back of your bank card.

For any other approach, go to the BNP Paribas space of our partner SPB. You can consult the guarantees included in your card, download your travel certificates, declare a claim and manage your refund requests.