Bbox must with fiber from 26 € 99/month | Bouygues Telecom, Bbox 4K: All about the Bouygues Telecom decoder |

Bbox 4K: All about the Bouygues Telecom decoder

Anyway I change in 1 year good or not for welcome offer and odr

Bb o x must with fiber

With WiFi 6 the late WiFi, more efficient
And faster than WiFi 5. As we say: Trying it is to adopt it !

With smart wifi he chooses the best frequency wifi
For the best possible connection. All alone, like a big.

With a vertical design maximum worn, optimal ventilation,
Integrated fiber housing, assured discretion.
What more ?

With an eco-designed box made with at least 90% recycled plastic, it was certified Green Product Mark by the Tüv Rheinland organization.

Clearly, enjoy
best of wifi ! Source NPERF at 24/07/23: n ° 1 at the Global NPERF score, tests carried out from 01/01/23 to 30/06/23 from the NPERF application with Android and iOS terminals. S1 2023 report on nperf.com.

Source NPERF at 24/07/23: n ° 1 at the Global NPERF score, tests carried out from 01/01/23 to 30/06/23 from the NPERF application with Android and iOS terminals. S1 2023 report on nperf.com.

On the TV side, we take out the pop corn !

You enjoy an enriched experience ..

With your favorite Netflix apps, Video Prime, Canal+, YouTube. Your TV decoder includes all your applications !

With ultra-summary navigation Change your channel by talking to your remote control, consult the program in one click.

With ultra-practical services Record to see in replay (1), break your program, take it from the start (2) .

… and an incredible image quality thanks to the powerful 4K (3) decoder (3) !

Cherry on the cake ? Right now, enjoy ..

Offered for 6 months then 6 € 99/month. Without commitment (4) Take advantage of free priority delivery on thousands of articles eligible in France. You will also have access to films and series with video bonus but also to Amazon Music Prime, Prime Reading and Prime Gaming.

Included for 6 months then 5 € 99/month. Without commitment (5) Universal+ is a new entertainment offer that gives access to 4 channels, 13th rue, Syfy, E! and DreamWorks, and several thousand hours of programs on demand !

With your B OX Internet Bouygues Telecom, you have everything to win

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Commitment n ° 1: offer you the best of services

Fiber installation and turnkey bbox

And up to € 100 reimbursed on your termination fees. (6)

Internet guaranteed from the 1st day

With a 4G and 200 GB key at your disposal as soon as you subscribe to your Internet box. (7)

Wifi cover and top speed

Thanks to WiFi diagnosis from the Bouygues Telecom application.

Visual

Visual

Commitment n ° 2: accompany you at every moment

We are by your side 7 days a week, even on Sunday

Need technical help for your Bbox ? Our teams are available 7 days a week per phone at 1064.

We take care of your termination

Keep your fixed line number: we take care of all the steps with your current operator !

Our mobile app makes your life easier

Pilot your wifi, follow your invoices, access assistance. The Bouygues Telecom app meets all your needs.

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Want to compare our boxes ? Up to you !

Wifi n ° 1: Source NPERF at July 24, 2023: WiFi barometer of residential internet connections in mainland France. N ° 1 at the overall score. Tests carried out from 01/01/2023 to 06/30/2023 from the NPERF application with Android and iOS terminals. S1 2023 report on nperf.com.

Fiber installation and turnkey bbox: Commissioning of your Bouygues Telecom equipment and verification of their proper functioning by a technician.

BBOX Must offer: Offer valid from 07/10/2023 for any first subscription subject to fiber eligibility to home and connection. 1 year engagement. Commissioning costs: € 48; Termination costs: € 59. Unlimited calls to the France / DOM Mobiles and Mobiles (excluding mobiles to Mayotte) and fixed from 110 destinations up to 199 different correspondents (beyond: Billed outside the package). Discount of € 15/month for 1 year, or € 26.99/month then € 41.99/month. In the event of termination before the end of the commitment period, loss of discounts and invoicing of the remaining months due to the monthly price of the offer excluding promotion (and excluding rental box). Communications (excluding short and special n °) for private use between 2 individuals. Lists of channels and destinations on 07/10/2023 likely to evolve. HD and 4K resolutions require compatible TV and content. 4K TV channels only with fiber. 100h TV recorder with the 100h basic digital hard drive option included, on activation. More than 150 recordable channels. List of eligible channels available on Bouyguestelecom.Fr. Recordings available 12 months. Some content may be paid. Advantages for 6 months likely to evolve in number and content. Theoretical maximum speeds: up to 1 Gbit/s in downward flow and 700 Mbit/s in pruxt. See Conditions, list of channels and destinations in “Prices” and eligibility on Bouyguestelecom.Fr.

1) Replay: remedial television. 100h TV recorder with the 100h basic digital hard drive option included, on activation. More than 150 recordable channels. List of eligible channels available on Bouyguestelecom.Fr. Recordings available 12 months.

2) Start over: Read from the start to resume your programs from the start. List of eligible channels available on Bouyguestelecom.Fr.

3) Resolutions: HD and 4K resolutions require compatible TV and content. 4K TV channels only with fiber.

4) Amazon prime 6 months offered : Offer valid for any new subscription to Bbox Ultym from 07/10/2023. You have a period of 3 months from the effective date of commissioning to activate your advantage for 6 months thanks to the activation banner that you will find in your customer area. Once subscribed to the Amazon Prime service, you will have access to Amazon Prime Video and the advantages, excluding Uber Eats League 1 (list available on Amazon.FR/Amazonprime). The creation of an Amazon Prime account and the communication of your bank details are necessary. The standard subscription to Amazon Prime is currently € 6.99 per month. At the end of the 6 months offered by Bouygues Telecom, you will be automatically debited by € 6.99 per month or the price in force on this date by means of default payment of Amazon or any other means of payment appearing in your case. The offer is without obligation. You can terminate your Amazon subscription at any time on Amazon.Fr. Content, price and conditions likely to evolve. Service available on BBOX TV decoder (Bbox must and Bbox Ultym), smart TV, smartphone, tablet, computer. Offer limited to customers who have not benefited from an Amazon promotional offer in the past 12 months. You cannot benefit from this offer if your current Amazon Subscription Prime is billed by another third party. Amazon, Amazon Prime and all associated logos are Amazon trademarks.com, inc. or its subsidiaries.

5) Universal+ 6 months included: Valid for any new subscription to the BBOX Ultym offers subject to subscription to the Bouygues Telecom customer area, within three months from the effective date of commissioning. Universal offer+ included for 6 months then € 5.99/month, without commitment. Universal+ includes access to the 13th rue, Syfy, E channels! and DreamWorks as well as their associated replay content. Content, price and conditions likely to evolve.

6) 100 € reimbursed: Delayed reimbursement offer, in the form of transfer to bank account valid for any subscription from 06/24/2023 to 02/01/2024.

7) Guaranteed Internet: 4G key on request (irresistible non -serial) and subject to 4G coverage in mainland France until the activation of your BBOX or to the restoration of BBOX services.

Bbox 4K: All about the Bouygues Telecom decoder

Bouygues Telecom

Bouygues Telecom launched in 2018 the BBOX 4K decoder, which is included in the Bbox Must and Bbox Ultym.

Comparison of 4K and Miami BBOX

The previous generation of the BBOX decoder remains very close to the new version: if the design evolves, the dimensions are identical, just like the RAM of 2 GB and the internal memory of 16 GB. Storage for programs is defaulting 128 GB when you have to apply for your customer area with the Bbox Miami.

The two devices are distinguished on the processor, with the Marvell BG4-CT on the 4K BBOX. On the other hand, the remote control evolves with a new design and a voice recognition function.

Characteristics of the 4K BBOX

Here are the data communicated by Bouygues Telecom:

  • Dimensions of 15x15x3.6cm
  • SOC: Marvell BG4-CT processor
  • RAM: 2 GB
  • Internal memory: 16 GB
  • 4K – UHD: Ultra HD, for an image quality 4 times higher
  • Sound DTS and Dolby with S/PDIF and HDMI audio output
  • 128 GB TV recorder, to be completed with the support of your choice
  • Connectivity: SD card reader / 2 USB 2 port.0
  • Android TV operation with Google PlayStore applications
  • Permanent direct control and Bluetooth

The costs

The BBOX 4K is included in the Bbox Must and Bbox Ultym subscription currently available on promotion. The modem is available for purchase at a price of € 89, which results in a € 3 per month of the cost of the offer.

In ADSL, an additional € 8 can be billed. This is the case of the extensive areas, that is to say the accommodation which depend on a NRA which has not been unbundled directly by Bouygues Telecom, but by a partner. In fiber optics FTTH, this supplement does not apply.

The 4K Bbox in pictures

ADSL
Fiber
€ 18.99
€ 18.99
€ 27.99
€ 31.99
See “
ADSL
Fiber
€ 19.99
€ 19.99
€ 19.99
€ 29.99
See “
ADSL
Fiber
€ 19.99
€ 19.99
€ 44.99
€ 44.99
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ADSL
Fiber
€ 20.99
€ 20.99
€ 20.99
€ 30.99
See “
ADSL
Fiber
€ 20.99
€ 20.99
€ 34.99
€ 34.99
See “
ADSL
Fiber
€ 24.99
€ 24.99
€ 37.99
€ 42.99
See “

Promo b & you

Promo b & you

150 GB € 12.99 € 12.99 See “
100 GB € 9.99 € 9.99 See “
30 GB € 7.99 € 7.99 See “
20 GB € 6.99 € 6.99 See “
5 GB € 4.99 € 4.99 See “

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(22 votes. Note : 3.64/5)
Luc June 11, 2023 at 21:48

I confirm at Bouygues they are zero they are unable to make the 4 k walked on my harsh television a dozen threads with them no one is able to help me out never seen that even the technicians are incapable of I always expect a shot in such from the last technician who contacted me to this day he is in the absent subscriber not very serious

Françoise October 10, 2022 at 3:14 PM

The recording works for a few minutes then stops by phone they are unable to help me out. They offer me to go to the store to change the decoder, but I don’t want to lose what I have already recorded, it’s a deaf dialogue .

Jpm September 9, 2022 at 5:22 PM

How does the replay work with the BBOX4K

Daniel January 19, 2022 at 7:07 pm

Good evening,
I have a panasonic recorder reader
I have fiber since November 2021 with a BBOX 4K TV box.
I am no longer connected to ADSL
The Bbox TV box and the recorder player are connected to the TV on two different HDMI ports.
Before being connected with the fiber, I could record a program on the enregiting player.
How to record a program on the recorder reader ?
Thank you for bringing me an answer

francise December 19, 2021 at 4:05 am

Hello, I can’t connect with BX 4K saying to me either I am not connected to the wifi which has
been made, healthy that the plug (CPL) symbol (house) is red could you help me for this inconvenience

Rein November 19, 2021 at 5:20 p.m

Hello, I have to receive the BBOX 4K next week, want after your comments to return it before unpacking the equipment. I have the fiber.

Christophe November 13, 2021 at 0:05

I just received my new 4K box.

A priori no major problem, but I don’t know how to read a USB key or an external hard drive on the Bbox 4K.

Because there is no explanatory notice in the packaging boxes, I am bored. Thank you if you have an solution or an explanation to give me.

The previous box, due to automated menus, seemed easier to use.

Titi November 8, 2021 at 3:14 PM

Well, I think I’m going to stay with Free with all these edifying comments ..

Melanie November 7, 2021 at 6:00 p.m

Bouygues has installed the fiber with this new 4K decoder, from our HDMI cable no longer follows, it passes in our ceiling it is 10m, we thought of buying an OPTIC HDMI fiber cable of 10m but I don’t know which brand or type precise Buy, I’m afraid of buying the bad, someone could enlighten me ? THANKS

Karine September 7, 2021 at 6:34 PM

Hello we can’t cast on the Bouygues 4K decoder it worked one day then nothing, he does not recognize the decoder. Even after reset it works more. Know what he does.

Karine September 5, 2021 at 21:09

Hello we can’t caster from his phone on the Bouygues 4K box, it worked once then more at all … know where the problem comes from

Eugène August 8, 2021 at 12:27

Hello, when putting the 4K box into service the top light flashes and does not become fixed like the other two, and I cannot make the TV work with the Bbox.
What is the solution ?

giuseppe July 11, 2021 at 14:02

I want Siavor Conbien of Canal Italian Son Cratis

Colnot Jean June 19, 2021 at 6:43 PM

How to connect my streamline TV (hearing aircraft) device to the 4 K BBX, thank you for your help

Geoffrey June 21, 2021 at 9:30 am

Hello, using the optical output (and therefore an optical cable) between the Bbox 4K and the Streamline TV.

Charles Lorenz April 7, 2021 at 14:44

I have the new BBOX 4 k decoder. How to use the remote control, especially to record, because there was no notice in sending the equipment.

will March 10, 2021 at 20:54

Good morning,
same recording problem which cuts after 18, 12, 6 minutes in the 3rd tests my bauf who worked at Bouyges had advised me not to take the fiber at home he was right.

Eric January 20, 2021 at 12:06

@Dany
I agree. Since the update, the fast advance function is really zero. Difficult to believe that a developer has tried it because it is a total regression in terms of use. Hoping that the next update corrects this problem, because it is a problem.

Jeans December 12, 2020 at 3:44 PM

Since the month of October or I changed the operator SFR for Bouygues . Already the so -called technician who came installed the Ultym box did not connect the cable of the phone in the right place = 2 days without a fixed phone C ‘is me who connected or you have to . Then this gentleman did not want to install the 4K decoder !! It is I who bought 2 CPL boxes because the television is 3 meters from the box, then the wifi ok for the TV !!But it did not last !!cuts !! fixed images !! After information at the Fnac I bought 15 meters of ethernet cable it was much better for connection . But despite this often when the TV is ignitioning + remote control nothing happens that the decoder recovers in service + waiting, then ignition of the 3 LEDs on the front of the decoder to finally have the fiber !!phew . Like my 10 -year -old TV so no 4 k !!I plan to change it for a new one and which I hope compatible with the incorporated decoder . I would like to have your advice, please .Like other customers I regret the lack of follow -up from Bouygues . Regards Jean .88 years without comments .

Louis November 30, 2020 at 7:06 pm

I just received the Abt Must fiber installation, I launched 1 recording yesterday and I put the decoder in standby without thinking about bedtime and no recording; I regret the sensation box which at the time was displayed recording in progress and continued its work, that is not the case .

Carmine November 18, 2020 at 21:44

Good evening, are you renting or selling the 4k piyr black box Watch TV in my bedroom in addition to the living room to find out in the 2 rooms and what it takes to have TV in the 2 bedrooms thank you good evening

Dany November 13, 2020 at 5:31 PM

I regret my choice.
As soon as I am no longer committed I leave Bouygues.
Quick advance and quick return are 1000% zero.
We do not see the image and we do not know at all where we are.
It’s horrible.
Frankly flee this 4K Bbox if you have the choice.

Michel November 9, 2020 at 4:28 PM

Hello the rapid advance of a recording it’s completely zero we do not see the mage who is moving forward so we do not know or is, while on a TNT decoder at 30 euros it is impeccable we can follow the image And to stop easily and 120giga is not much when at the interface is complicated!

Jeans October 17, 2020 at 16:52

I just changed an SFR operator for Bouygues Télécom with Bbox Ultym . But like others I have to look for how to program and record a film ?? No notice or explanation !!It is a bit of a hassle . Can we please help me thank you .

JEAN PAUL October 15, 2020 at 9:22

Hello I am in possession of the new B Box 4K from Bouygues Pyramidal form how can we view the photos on Numeric Card on this Application Thank you for your info

Marc October 6, 2020 at 8:11

Hello I have already been a customer for 8 years for the moment I am very happy with your services I would like to know all the information and also to lower my monthly payments so you can inform me cordially

j p June 17, 2020 at 12:53

How can you fall into the bouygues trap I left for free for bouygues and left with free incredible box not reactive or intuitive it dates from when their boxes frankly it should be ashamed and look at a can what happens to the competition I am going By Pas D Operator Alice Orange Wanadoo Chello etc….. I have always returned to Free and at the moment with a box can be a bit Chero (the Biallet) Nothing to say no untimely cut of the Truex 4 to the Tele channels which not to do with the others the Amazon subscription offered that say better

Nicolas June 4, 2020 at 12:32

Worse box never used. Free with its 2011 box is always more intuituve and efficient than the Bbox 4K, it’s dramatic. Works at 30% of its capacity in wifi, slow, often bug, disaster. I do not know the SFR boxes or orabge, but in any case I will never recommend this box

J P-S April 29, 2020 at 9:10 PM

I have subscribed to Bouygues for several months, and their decoder is a m … infamous. I come from Orange which have a very, very intuitive decoder. Why did I leave it? For the cost of the subscription.
But! Whenever I have to use this decoder bitch, I say to myself I will go back.
The point of technology is gargling Bouygues! Not even screwed to provide you with a manual for basic functions!
Those who have laid this thing, should not be normal ..
Inserviable! To record, read a recording, it’s an incredible mess!
The day they increase the subscription to me, I go back to Orange. Besides, we still have not resolved to repatriate my telephones …

And still no user manual. What a sea …

Christian April 16, 2020 at 23:57

Impossible to connect my home cinema to my new BBOX4K BBOX4K decoder (red and white) that I had on the old decoder does not exist on 4K? What is the solution to connect my home cinema pioneer !

Thierry March 19, 2020 at 12:04

Good morning. If I am stolen my BBOXTV case. The person who would have it in his possession, could have access to, my Facebook, Mycanal, Google, Amazon Prime, ect. How can I protect this one? Password starting the BBOX 4K decoder. Sincerely.

Jean Paul March 4, 2020 at 14:35

Good morning
We just set up the Ultym box and the BBOX 4K and it doesn’t work . We ask to press WPS and the Bbox there are none.
THANKS

Geoffrey March 4, 2020 at 14:54

Hello, the WPS is accessible via the administration interface (and certainly from the mobile app) by typing the address https: // mabbox.Bytel.Fr
If not a support of more than 5 seconds on the WiFi button of the box should also launch it.

Daniel February 15, 2020 at 8:36 am

How to read a USB key on the 4K Bbox?

Marc February 7, 2020 at 11:34

Can we save on a USB key ?

To fart February 2, 2020 at 2:16

I’m going from the Bbox Miami to ADSL to the fiber must .
I met zero worries, just like at Free, SFR and Orange .
I have tasted the four and in general the line problems come from external but above all internal infrastructure .
Place an RJ 45 CAT »6 ″ cable there is never any concern with the wire, avoid wireless, CPL etc … Anyway for 4K need flow; This is minimum 5GHz wifi 3m from the box .
So a cable .
No notes !
Reassure me you all have a phone under Android or iOS for the most part.
Applications are used for all options.
Examples: VLC to read almost all of your video and audios files of your TV box etc ..
With Google there are necessarily correct answers to your questions !
Just move and filtered all of this.
TV boxes and their boxes are not free from defects .
But they generally work.
Otherwise buy an Nvidia Shield for a real multimedia center…
There may be issues but it’s HS or not .
Otherwise when it doesn’t work !
It’s like the password that doesn’t work ?
I just say the machine can not make mistakes … there is only man.
DSL did not take it badly but I saw so many cases where it was enough to restart the box where plug with an RJ45 cable because of the freeplug on arrangement … or to slightly configure the box .
Bring your Bouygues Identifiers to go to your Bouygues account.
Type the 192 address in your browser.168.1.254 + your password you will have the way to change wifi with a simple password etc ..
Good luck to all ..
Sincerely Peter

Vanessa January 26, 2020 at 11:17

Good morning
I would like to know if we can put the TV in wifi with the BBOX 4K please and if we can have 1 second Bbox 4K or not please
Thanks to you and I hope to have 1 favorable response
Miss Zito Vanessa

Florryan January 7, 2020 at 4:28 PM

No notice delivered
No wifi with the box
I had to buy cpl.
And I don’t get any data

How do you get the notices
THANKS.

marc December 17, 2019 at 10:27 am

How to read a USB key on the 4K Bbox or an external hard drive ?

martine December 14, 2019 at 8:51 PM

My old 4 k bbox did not work, I was told to go get another, which I did but impossible to set it up, help please thank you

Sylvie December 7, 2019 at 2:34 PM

Hello, The new software installed this week on the 4K TV decoder is a disaster: no online help, the consultation of the recordings made only gives the name of the registered chain no date or time, to record We can no longer enter you must press the arrow until you arrive on the right chain the right date the search on the infernal online videos. Frankly to believe that the one who laid this interface wants people to drop TV. Wouldn’t it be possible to restore the previous version?

Alain November 28, 2019 at 1:45 p.m

Good morning,
I contact you for Ms. Martin Christiane who has a BBOX4K .
That she manipulates must she do to connect an audio helmet using the optical audio output of the box (her TV not having a listener socket.
Thank you for your reply.

Severin November 27, 2019 at 8:54 PM

Box 4K Offer Ultym: we are on November 27, 2019 and since October 08, 2019 has not operated another technician has returned to change a garter (new. ) Problem of the transfer point tells me at 1061. It worked 24 hours and nothing since. No news from Bouygues, therefore forced to call them but cut by the automaton of 1061 and 1064 which says to me “we are forced to end our conversation” seven times in a row so the algorithm is programmed. It was a week without news and almost 2 months without services . So when Bouygues talks about quality etc.… WHO ARE WE LAUGHING AT?

Gérard November 25, 2019 at 11:34

I just had the Bbox Fiber and I am very disappointed not to have WiFi on Bbox TV 4K while the other operators it is operational

On the other hand, no notice for the remote control in the cardboard and difficult to use, I come from free it was something else

Catherine October 22, 2019 at 7:00 p.m

hello my bbox was not delivered with the remote control manual or I can have it, it’s the 4K bbox
THANKS

Nat October 17, 2019 at 1:32 PM

Hello, I subscribe to the 4K box finally after the technician Bouygues passed dear me because he was struggling 3 times in a row. But after 8 days more. No landlines, TV, nor the Internet. Since then I have called them several times but to date nothing yet. What can I do (go and break the contract)? or insist but they told me that it was useless. Thank you for your answers.

Margaret October 6, 2019 at 21:58

How to put movies in an original English version with a bbox4k s.V.p. ?

Geoffrey October 6, 2019 at 10:50 p.m

Hello, you have to press the OK key on the remote control twice and then select Language then OK then choose the language in question.

martine October 6, 2019 at 6:55 pm

untimely cut several times a day on TV: BBOX4K

Guy September 6, 2019 at 10:47 am

I recorded a film on my Bbox 4K, how to transfer it to a computer.
THANKS

Prosper September 1, 2019 at 3:31 PM

The HDMI CEC function does it exist on the Bbox must. THANKS

Xavier August 29, 2019 at 11:52

Hello, the recording functionality on the channel channels is still not available (Ultym box) and was not already before on the Miami box when it was before.
It is very penalizing and it seems to me completely incongruous that Bouygues has deleted such functionality at a time when technologies are improving in their competitors. In short, to be avoided !

Jeans August 21, 2019 at 10:42 am

To avoid !! For moviegoers. Bbox Ultym announces Dolby Digital and DTS. It’s an anarch ! Dolby only works on some channels in the M6 ​​group. For moviegoers who wish to take advantage of Netflix films on their home cinema, the sound signal is only in PCM (simple stereo) despite everything possible settings (passthrough and others) . Bouygues technical service experts are unloading by saying that the problem comes from home cinema manufacturers. These are really false comments !

Jean Claude August 9, 2019 at 12:18 PM

Can we watch a movie at the same time as you save
Another film on the Bbox 4K

Cyrille July 29, 2019 at 10:56 am

I was on the Bbox Miami, I asked to go to the Ultyum offer so 4K decoder I received the same Bbox Miami

Denis June 25, 2019 at 9:10 PM

I ordered the Bbox Ultym and the 4K TV Decoder to replace my Bbox Miami.
I just received a Miami Bbox, a 4K decoder and a normal decoder.
I doubt it works!!
You never stop Bouygues serious!!

Patrick June 10, 2019 at 6:31 PM

In my commune the fiber arrives and I would like to take Boyugues Telecom with the K4 modulator (TV) I intend to connect my Bbox with the K4 Viais the WiFi and knowing that the operator supplies the WiFi repertator or should we use the cable or another way thank you for your answers

Patrick June 9, 2019 at 7:44 am

Good morning
I will soon be able to access fiber in my village.
What do you think of the ultym package with the K4 decoder and can you connect this WiFi decoder ? with the box to avoid having cables.
Fivre will arrive directly in my house with the intake of the case which speed can we hope
Thank you in advance PORU your answers.

Claude May 26, 2019 at 1:11 PM

No Dolby Atmos on the 4K box in Bouygues

Andre May 25, 2019 at 5:07 PM

I am currently connected to the cable with Bbox Fiber Smet GT44X.Out of TV how to access the fiber optics which has just been installed on the post by which I am already connected.thanks in advance.

Sylvain May 27, 2019 at 5:53 PM

In store or by contacting Bouygues customer service

Massimo May 19, 2019 at 19:31

Good morning,
With the Bbox 4K I no longer have the channels 20 and 27 why ?
Sincerely

Murphy May 8, 2019 at 3:16 PM

Why on the BBOX 4K we are limited to 128 giga or 7 to 8 films when before we had 320 giga or more than 20 films to record. I connected a DD of 500 giga to the USB port but the box has only formatted me 128 giga. Derisory ..

Eveline May 1, 2019 at 19:23

I don’t know how to remove “secure fashion” notation on my television screen … (at the bottom left). Can you help me, because I can’t find it at all how to do it from my 4 k bbox remote control. Please answer me on my email.

Laurent April 29, 2019 at 6:17 PM

I have subscribed an ABO FTTH and at the reception of the gear the second decoder is not a 4K but an old generation
Impossible with them to have a second 4K (while the whole house is wired so the excuse of the CPL does not hold)
Obliged to put a termination even before the installation of the line to go to another operator who provides a second worthy TV box.In the package received it lacked the promised WiFi repeater and there was a third TV box not requested.

Angelo February 28, 2019 at 11:39 PM

How to read a USB key on 4K.

Cafer February 3, 2019 at 6:47 PM

Hi all! I could have a video for the installation a little fu bad for its walk thank you

Gauthier February 3, 2019 at 3:39 pm

The 4K decoder makes it wifi ?

Chantal January 22, 2019 at 12:09

I received an email saying that I will change my old boxes for new boxes for free . Since then more reminders from you .

Caroline January 21, 2019 at 3:23 PM

Good morning
I just went to Bouygues with the 4K decoder but it is impossible for me to read a USB key. Have a solution ? Steps to follow
Sincerely

monique January 19, 2019 at 7:43 p.m

Despite the installation of a memory card, I cannot record a film can you tell me how to access the recording by means of my decoder (Miami box)
THANKS

Jealuc1950 January 17, 2019 at 9:57 pm

The image to listen to the radios remains fixed !!

Philippe January 14, 2019 at 8:35 am

How to provide the notice of the 4K Bbox remote control.

Is it possible to add a supartmental decoder. Knowing I have already installed a second decoder in addition to the Bbox 4K.

Claude December 29, 2018 at 12:18

I can’t read the USB keys on my 4 k decoder.
Who has an idea of ​​how it works .
Thank you so much.

Alexander December 26, 2018 at 0:49

For my part, no regret, everything works correctly. It changes my numericable finally merger .
However, the BBOX 4K interface I find it is a little cluttered, not very ergonomic and a pity that the fiber decoder is not integrated into the box.
If not for those who are struggling to read their USB keys or an external DD, just install VLC or another player that is
In the Google Play Store of the BBOX 4K (press the “Home” key).
Or use the Google assistant function with your remote control and called “video player”

stellio December 22, 2018 at 8:45 pm

Bjr, someone did he find how to read a USB key?? or external DD ?? I still struggle.

Roger December 20, 2018 at 0:54

Hello, I received a representative from Bouygues, although having the Miami box, he convinced me and advisor to exchange for the 4K, excluding, by consultant Internet I realize that the opinions are not very reassuring, I hope I will not be decu …….

Regine December 15, 2018 at 1:27

I received this day M
The 4K box. What gift no smart mounting manual
I can’t start my TV decoder …The fitting sons provided are made for doll houses it is impressive as everything is done at the Ristrett
I do not congratulate Bouyygues as much as the subscriptions are far from being a gift
In short in 6 months I take another operator and I will invite those around me to do the same

Denis November 26, 2018 at 7:02 pm

How to save Canal Plus with the 4K box ?
THANKS!

Daniel November 25, 2018 at 10:08 am

Hello how to read a USB key or an external DD on the BBOX 4K case, please thank you

Philippe November 10, 2018 at 8:49 p.m

Installation in October in place of the Zen Orange box in FTTH at the start a draw equivalent to ADSL . After 4 days to fight with the after -sales service a flow worthy of the fiber but lower than that of Orange
After 2 months of use – very good tv image quality – little lag – stable flow
By cons bug with Netflix which forces to recharge the app – no way to read a USB le but I read live on TV
And big disappointment not 4K tf1- fr2 channels- C+ on big events F1 or rugby while at Orange it was ok

Anyway I change in 1 year good or not for welcome offer and odr

Laetitia November 8, 2018 at 11:24

Bouygues contacted me to offer me fiber and 4K BBOX.
Installed since October 10, 2018, I only have problems ! This buggs constantly, there are screen cuts, I have to disconnect and reconnect the HDMI cable, I can no longer read an external hard drive or the USB keys. Lorque the technician came to the insatrus, I had no explanations ! After multiple calls for assistance I was told to go get a new decoder in the store and the height; !! it is shameful !I regret my old box that dates from 10 years ! at least it worked !
I strongly advise against the BBOX 4K and Bouygues Telecom which has no S.HAS.V !

Sébastien October 31, 2018 at 7:28 PM

Good morning
I can’t find how to read a USB key or an external DD on the BBOX 4K box, is it possible or not ?

Élodie October 5, 2018 at 19:52

Good evening I just subscribed to the offer but I cannot have the tele I am written problem of connection .

Christophe October 2, 2018 at 10:39 am

hello must have your 4K tele for the BBOX Ultym .

Vangelis September 7, 2018 at 9:38 am

We just set up the Bbox Ultym
Very good work of installers, pro for neat work
Everything work wonderfully, internet and TV
The only downside is aesthetic …………….
The box is white, the fiber decoder is white but the 4K TV decode is black
It’s too bad

fold September 7, 2018 at 7:26

Good morning
I use a helmet, with TNT it works but not with the 4K box.
I tried with the scoring, the red and white cords, nothing to do.
I would not want to cut the sound of the speaker.
Thanks for your help.

Vincent August 30, 2018 at 3:59 PM

I have taken this offer and for the moment I am extremely satisfied. There are always things to improve, type the storage of 128 GB which is a little weak, and other but it remains very good. I recommend.

Christian July 14, 2018 at 9:25 am

Lots of promises but for the moment the flow is not there!
A large gap, it seems that one cannot access via the internet decoder or the technical assistance refuses to help you to achieve it.

Disptions on the product!!

Stephane July 6, 2018 at 6:36 PM

3 boxes in total biboox 4K + fiber receiver + switch pass
But on the other hand the migration of the coaxial offer with fiber and catastrophic at Bouygue as well as telephone after -sales service. 48h supposedly to have the active offer and in the expectation of commissioning We offer you a 4G keys that you have not !
Thanks to Bouygue for the football final that I missed .

Christian May 3, 2018 at 4:20 p.m

Good morning,
An old man no ?
128GB to record 4K ? USB 2.0 and ugly in addition !!