I connect my Miami bbox decoder

If you encounter difficulties when installing your Bbox Miami TV decoder, you can:
• Make a diagnosis on your smartphone,
• Contact your customer service,
• or ask your questions to our online advisers by connecting to forums.Bouygues Telecom.Fr

How to connect the Bbox Miami ?

Connect the black electric power cable from your TV decoder Bbox Miami on an electrical outlet. The lights light up automatically on the front of your decoder Miami. Then connect one end of the HDMI cable to the HDMI socket located at the back of your TV decoder.

How to connect the Bouygues box to TV ?

If your offer Bbox Includes TV, you must install your TV decoder to enjoy your channels and services included. The connection of your TV decoder to your television is simple, it is done by HDMI cable or scart.

How to use the Bbox Miami ?

How associate my remote To my TV decoder Bbox Miami ? I insert the 2 batteries in my Miami remote control. I Direct it towards my TV decoder Bbox Miami And I press on one of the keys. I’m waiting for the light of my remote flashing in green.

How to connect a Bbox without telephone outlet ?

You directly connect the XDSL cable to the socket Mural (without Use the ADSL filter). If synchronization is not done, test the modem on the phone plug Test or DTI, which is above or below the electrical panel of your accommodation.

Or connect the Ethernet cable to the Bbox ?

In the room where my Bbox : I plug one end of a Ethernet cable on the Haven Ethernet of my Bbox (yellow port 1, 2 or 3) and the other end on one of the two CPL sockets. I connect this CPL socket to an electrical outlet (directly on a wall outlet and not to a multi -power).

How to use the Bbox Miami remote control for internet ?

Simultaneously press the 7 and 9 keys of your remote for 5sec so that the light indicator lights to flash quickly in red. 4. Press one of the keys, the indicator of your remote Green flash: your remote is again associated with your decoder Bbox 4K !

How to operate Bbox remote control ?

Simultaneously press the 7 and 9 keys of the remote For a few seconds: a red light will start flashing. When the red light appeared, press any button so that it flashes green.

How to install an RJ11 socket ?

To overcome it, it is necessary to go through an adapter RJ11-RJ45. To make a cable RJ11 Towards RJ45, just connect the two central contacts of the RJ11 socket to the two central contacts of the socket RJ45 as illustrated in the figure opposite.

I connect my Miami bbox decoder

Step 2: I connect my Miami bbox decoder to my TV

To connect your Bbox Miami decoder to your TV, it’s simple ! Depending on your TV, the connection of your Bbox Miami is done by HDMI cable (supplied) or per scours with an adapter (not supplied).

Connect your TV to your Miami TV decoder by HDMI cable:

With a TV with an HDMI socket, you benefit from the best possible image quality and a fully digital connection: this is the recommended solution to enjoy HD TV

1. Connect the black electric power cable from your Miami Bbox TV decoder on an electrical outlet. The lights light up automatically on the front of your Miami decoder.

2. Then connect one end of the HDMI cable to the HDMI socket located at the back of your TV decoder. Then connect the other end to the HDMI socket of your TV.
​
3. Light your TV. From the menu of your television, select the HDMI source on which your Bbox Miami decoder (HDMI1, HDMI2 is connected. )).

4. The home screen of your Bbox Miami decoder appears on your television.

Your Bbox Miami TV decoder is properly connected, you can now follow the instructions on your TV screen

If you encounter difficulties when installing your Bbox Miami TV decoder, you can:
• Make a diagnosis on your smartphone,
• Contact your customer service,
• or ask your questions to our online advisers by connecting to forums.Bouygues Telecom.Fr

2.1. Meaning of the lights of your Bbox Miami TV decoder.

2.1.1. What are the LEDs that are displayed at the front of my Bbox Miami ?

The front of your BBOX Miami TV decoder has 6 green LEDs (electroluminescent diodes) or seers.

Each of the 6 LEDs can take 4 different states:
• Lit (100 %brightness),
• extinct,
• turn signal,
• partially lit (brightness at 75 %).

The LEDs of your Bbox Miami TV decoder and their behavior tell you about its operation and take into account your current actions.

Note: to better make the difference between an lit or partially lit LED, you can, if necessary, reduce the brightness of the room where your Bbox Miami TV decoder is installed.

2.1.2. How to interpret the behavior of lights on my Bbox Miami TV decoder ?

Thanks to the LEDs, you know that your Miami decoder responds well to the order you send it. Discover below the behavior of the green lights of your Bbox Miami decoder according to your actions.

has. You turn on your Bbox Miami TV decoder or put it in standby.

When your Bbox Miami TV decoder is on, the LED on the right is bright.

When you put your Miami decoder in light standby, (by pressing the “OFF” button on your remote control, this is the default setting), the LED on the right is partially lit.

If you have activated the “energy saving” mode (in the settings menu, energy consumption), your BBOX is in deep standby when you press the “OFF” button on your remote control. All the lights of your Miami decoder are then turned off.

When you turn on your Bbox Miami decoder after a deep watch (if you have activated the “energy saving” mode), the LEDs turn on all, go out and ride in cascade, while the Bbox Miami recovers En Marche: Once the BBOX Miami decoder is lit, only the light on the right remains bright.

B. You are watching television.

If you press the “P-” button on your remote control to change the channel, the lights of your Bbox Miami decoder flash from right to left.

If you press the “P+” button on your remote control to change channels, the LEDs flash from left to right to right.

You lower the volume of your television. The two light seers successively go out from right to left.

You increase the volume of your television. The two seers 4 and 5 light up successively from left to right.

vs. You use VOD, Media Center or Direct Control.

When you launch your program (VOD, Video, Music, TV program), by pressing the “Play” key of your remote control, the LEDs flash 2 by 2 from the center to exteriors.

When you pause your program, by pressing the “Pause II” key on your remote control, the lights flash 2 by 2 from the ends to the center.

When you make a quick advance, by pressing the “right arrow” button on the remote control, the LEDs of the Miami decoder flash successively from left to right.

When you make a quick return, pressing the “left arrow” key on the remote control, the LEDs flash successively from right to left.

d. You meet an HDMI error.

The LEDs of your BBOX Miami TV decoder allow you to identify an HDMI defect when the 2 seers of the right end and the 2 light ends flash at the same time at the same time.

In order to solve the problem, check that the HDMI cable is well connected to your Miami TV decoder and your TV.

To deactivate or activate HDMI CEC, you just have to go to the settings of your TV.

Note: the other errors that you may meet when using your BBOX Miami TV decoder (Ethernet cable problem, TV signal deficient, etc.) are indicated directly to you by the appearance of an informative window on your TV, via TV diagnosis

If despite these tips, you do not understand the meaning of an indicator of your Bbox Miami TV decoder, you can:
• Ask your questions on the assistance forum (forum.Bouygues Telecom.Fr),
• Contact your customer service.

2.2. Diagnose on your smartphone.

The BBOX diagnosis allows you, from targeted questions, to identify and solve the technical problems encountered with your Internet, your fixed line or television, linked to your BBOX. The BBOX diagnosis is free: you have access to it from online assistance Bouygues Telecom or from the customer area application for mobile and tablet.

You are guided step by step until the solution. It’s very simple and very fast !

2.2.1. How to make a Bbox diagnosis from my mobile or tablet ?

Terms :
• Be equipped with a smartphone or an iOS/Android tablet.
• Be connected to the Internet via the Wi-Fi or 4G network .
• Download the customer area application for free via Google Play or AppStore.​

To make the diagnosis from your smartphone or tablet:

1. Open your customer area application and identify yourself using your Bbox account.

2. Click on the Assistance tab and choose Bbox/TV diagnostic.

3. Then let yourself simply be accompanied step by step by answering the questions. Once your problem is identified, the BBOX diagnosis offers you to perform different targeted manipulations until the incident resolution.

If the Bbox breakdown persists, do not panic ! You are invited to contact a Bbox expert, provided with the code provided by your application. He can help your bbox more quickly.

Note: Stay connected to the Internet in the event of a BBOX breakdown by following the advice of our dedicated file !

2.2.2. How to make a Bbox diagnosis from online assistance Bouygues Telecom ?

To perform an online Bbox diagnosis from the Bouygues Telecom assistance website:

1. Go to the “Make your BBOX diagnosis online”: Assistance.Bouygues Telecom.FR/Diagnostic-Bbox

2. Select the Bbox model.

3. Let yourself be guided until the end of the diagnostic process by answering questions and by performing simple actions on your equipment.

4. If the breakdown is not resolved following the diagnosis, you will be invited to contact your customer service. Note the code given to you to send it to your advisor.

2.2.3. I could not carry out my Bbox diagnosis: how to solve my problem ?

To follow the resolution of an ongoing incident, go to your online customer account:

1. Select your Bbox line.

2. Go to the “Follow my incidents” section. You will find the details and the status of the incident there.

And if you always encounter difficulties, you will find help with your advisers:
• by calling your customer service at 614 from a Bouygues Telecom mobile or 1064 from a fixed position or the mobile of another operator,
• or on the assistance forum (forum.Bouygues Telecom.Fr).

2.3. Stay connected to the Internet in the event of a BBOX breakdown.

2.3.1. What are the solutions to stay connected to the Internet in the event of a breakdown of my Bbox ?

Stay serene and continue surfing the Internet even in the event of a Bbox Internet connection !

If your BBOX line is cut and if the resolution of your breakdown requires an additional time, your BBOX advisor can offer you a suitable solution to continue to take advantage of the Internet during the solving your problem:

1. Connect free to the Wi-Fi Bouygues Telecom network.

2. Use the modem function of your smartphone to access the Internet from your computer or tablet. If you are a Bouygues Telecom mobile client, your BBOX advisor can add free mobile internet credit so as not to use consumption included in your package.

3. Or benefit from a free BBOX NOMAD 4G hotspot for the duration of your BBOX breakdown.

Tip: you have the possibility of making a BBOX diagnosis in a few clicks from your mobile by downloading the Bouygues Telecom Mobile Customer Application.

2.3.2. How to enjoy a Bbox Nomad 4G hotspot during your breakdown ?

In some cases, your BBOX advisor can offer you the loan of a BBOX NOMAD 4G to recover in store. You will be able to continue accessing the Internet during the resolution of your breakdown:

1. Go to the Bouygues Telecom store of your choice with your intervention number communicated by your Bbox advisor.

2. You can get free and without deposit check: a Bbox Nomad 4G hotspot as well as a SIM card .

3. You just have to insert the SIM card into the BBOX Nomad 4G hotspot (as indicated on the accompanying document) and then turn on the Bbox Nomad 4G 4G . Then connect your equipment to the Wi-Fi network broadcast by the Bbox Nomad 4G hotspot .

4. You can then surf for free, unlimited and for the duration of the internet incident thanks to the 4G of Bouygues Telecom !

Once the Bbox incident has been resolved, you will have to report the BBOX Nomad Hotspot, its accessories and its SIM card in the Bouygues Telecom store where you recovered it.

In the event of non -restitution, partial restitution, or restitution of broken equipment, costs may be invoiced on your BBOX invoice.

Note: if you encounter difficulties with the use of the Bbox Nomad 4G Hotspot loan Contact your Customer Service.

Prices and conditions: available in mainland France for Bbox customers, subject to coverage. Withdrawal from Bouygues Telecom store after calling customer service, diagnostic and confirmation of eligibility to the loan service (lasting one month).

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