How to benefit from my freebox pro advantages on mobile? Online assistance Free Pro, how can I watch TV with my freebox pro? FREE PRO online assistance
How can I watch TV with my freebox pro
Connected television
How to benefit from my freebox pro advantages on mobile ?
The package included in the Freebox Pro offer is automatically ordered in your customer area, my mobile fleet tab, section “My packages to be activated”.
Take the SIM cards received, and activate your package, following the step by step described here . You can wear your mobile number for free.
How to activate additional lines ?
Then, the fixed packages are displayed a few minutes later in your fleet management service, inserts “My packages to activate”.
You can then activate the packages (s) following the step by step. You can request the portability of the mobile number, for each package to activate.
Make your mobile number portability for free and easily
The portability of your current mobile phone number begins upon activation of your mobile plan.
You remain reachable whatever the duration of your portability
Understanding Freebox Pro advantages
- How to benefit from my freebox pro advantages on mobile ?
- I terminate a “included line”, can I benefit from the discount on another mobile line of my fleet ?
- After activation of a free pro mobile package No discount is applied.
- I terminate my freebox pro service, how will I be billed ?
- The mobile plan included
How can I watch TV with my freebox pro ?
Various solutions are available to you to watch TV thanks to the power of the free pro fiber.
Free Pro & Canal + Business
Benefit from packs adapted to your business !
Consult the detail of the offer here and ask to be recalled to find out more.
Connected television
Smart TVs can be directly connected to the Internet via a wired connection or more simply in Wi-Fi.
Depending on the brands and TV models they have interfaces such as Android TV, LG web OS, or Tizen, allowing the download and use of applications.
Thus, from your TV connected to the free pro fiber, you can watch TV via applications like MyCanal or Molotov, but also use your social networks, play your video games, listen to your music, access Svod or Vod platforms , like Netflix, OCS, Amazon Video Prime or Disney+.
The multimedia player
If you do not have a connected TV, you can bring a multimedia player that will allow you to access all the contents of a connected TV.
The different multimedia readers, the most present on the market are: Chromecast from Google, Apple TV and Amazon Fire TV Stick, Mi TV Stick.
All about my freebox pro
- Who contacts in the event of a problem with my Canal+Business subscription ?
- What types of SFP modules plug in to Port 10Go Lan from the Freebox Pro ?
- How to connect a landline to my freebox pro ?
- How to use the SMTP Free Pro relay ?
- How to connect a payment terminal (TPE) to my freebox pro ?
- Discover Free Pro offers
- How to restart my freebox pro ?
- What is the essential information of the Freebox Pro ?
- How to configure my freebox pro to the first connection ?
- Can I order several Freebox Pro ?
- How to manage my move ?
- Test my fiber flow
- [Video] Understanding the connections of my Freebox Pro
- How can I watch TV with my freebox pro ?
Getting started with the Freebox Pro: everything you need to know about this all-in-one offer
It was earlier in the week that he unveiled this new brand for businesses. We were able to see more closely the new Freebox Pro, the first free pro box, as well as the interface that allows all integrated services to manage.
It was the Free and Jaguar Network teams that welcomed us at the headquarters of Iliad in Paris. It is in the same demos areas of other Freeboxes that we had the opportunity to meet free pro officials and test the new Freebox Pro.
A 100 % fiber optic offer
Free Pro offer is 100 % fiber optics. As we have been told, whether it is the box or the OS, everything is dedicated and specific to this offer. Exit Freebox OS, the Freebox Pro benefits from a specific bone. Regarding her hardware, Free cannot deny that the technical base is the same as a freebox delta … as you can see in the image below where we can see the shape of a card.
This Free offer also uses a clean network based on that of Jaguar Network (a company bought in 2019) and Free Pro. If you want to subscribe to this offer while you are already a free subscriber, you will have to rebuild the line – because Free Pro theoretically uses a secondary network to that used by the general public. Nevertheless, it is not strictly speaking a dedicated fiber. Free Pro’s offer uses a BLOM network (Local Optical Optics) with FTTH access (fiber arrives to the subscriber). The data will therefore pass through the same optical fiber.
A three -part freebox pro
The Freebox Pro is made up of three modules. There is the optical module, it is A small optical converter case, Appointed UN for Optical Network Unit. The latter is connected to The Freebox Pro router. Finally, there is A 4G box For the emergency connection.
If you want to replace the Freebox Pro with another router, this is not possible. So there is no function bridge Because Free believes that you would lose many functions brought by the box with such a configuration.
The Freebox Pro is connected to the optical module via a 10 GB/S port. This allows you to obtain speeds of 7 Gb/s (descendant) and 1 GB/S (amount). We were able to demonstrate these flows, but note that these are not guaranteed flows unlike other professional offers.
Rescue connection
The Freebox Pro is also connected to a 4G box via a 2.5 Gb/s port. It is a secondary rescue connection that takes over in the event of a problem (this is called the Failover)). You don’t have to connect the 4G box provided, you can very well connect there another fiber / adsl box or a 5G router.
The Freebox Pro will automatically recover Internet access If your main optical fiber is cut, we have been able to test the function: when we disconnect the fiber optics, the latency increases, but no packet of data was lost during the transition. Free Pro ensures that this makes it possible not to be disconnected from a videoconferencing for example.
The advantage of not having integrated the 4G box into the Freebox Pro, unlike the Delta, is that you can place it where you want as long as it is connected by cable to the Freebox Pro. This can allow you to find an optimal place for 4G reception. Subsequently, Free Pro plans to offer a 5g box instead, but you can always use a 5G modem now.
The Freebox Pro is rackable
The Freebox Pro is rackable, This means that you can install it in a 19 -inch bay (1U or 44 mm high). However, it will be necessary to buy additional equipment at 59 euros excl. It was designed to be installed in both directions according to your configuration.
Free confirmed to me that it was possible, for 20 euros HT/month, to have a second Freebox Pro ready -to -use. Since the configuration of the Freebox Pro is saved in the Cloud, this will take you a few minutes to replace your pro damaged Freebox and make it functional. Obviously, this is a case of specific use ..
Embedded connectors
Let’s take up the list of connectors offered by the Freebox Pro: 1 SFP Optical Fiber input (10 GB/S) as well as an SFP port for the 10 GB/S. This offers network support at 10 GB/S (10 GBE), but also Direct Attach, allowing to directly link two SFP elements+. This solution is therefore more modular than the integration of an RJ45 connector. There are also 4 ports 1 GB/S Ethernet RJ45, 1 Port 2.5 GB/S for Modem, 1 Port FXS (Fixed line Freebox Pro) and 1 USB 3 port.0 (type A, full format).
Embedded Wi-Fi is Wi-Fi 4400AC tribande (1 × 2.4GHz, 2x5GHz) with MU-MIMO, like the Delta. Exit therefore Wi-Fi 6, nevertheless free pro confirmed to me that a box will be offered later with Wi-Fi 6th. Wi-Fi offers a latest generation encryption protocol, WPA3, but we will come back later to the software part.
Finally, there are 2 SATA 2 bays.5 ″ with a 2x SATA III interface (6 GB/S). This allows you to connect two hard drives or two SSDs to choose from. By default, there is 1 TB hard drive. Nevertheless, you can add 1 other for the raid 1 (automatic synchronization for backup) or put SSD instead for more performance in reading and writing data.
Connected assistance
Free also told us about customer support for the professional offer. The operator thus undertakes to provide an answer in 8 working hours with a guarantee of intervention on site the same day or the next day. To facilitate assistance, Free evokes an on -board artificial intelligence. It’s obviously more subtle than that.
The Freebox Pro is, in reality, full of sensors which allow for example to recover the internal temperature. These are data that is used by remote support to give you personalized and precise answers. To facilitate this work, They joined a sigfox chip inside. The latter uses a low -rate M2M network to communicate data to free, even if your box is not connected to the network.
Note that there is also a premium support billed 20 euros HT per month, with access by phone to an expert on the same times as the conventional support. Instead of 8 working hours, the answer is then provided in less than 2 working hours.
A very accessible software part
We have spent time testing the functions promised by the Freebox Pro, because there are many: NAS, Firewall, Wi-Fi, VPN ..
This console makes it possible to manage several freebox pro, which can be practical if we obviously have several stages / buildings. Same observation for mobile lines, you have one by default, nevertheless the console offers complete fleet management.
Management of mobile lines on the fly
Free Pro provides default 10 ready -to -use SIM cards that you can just activate via the interface. For each issue, you can check out the outstanding outstanding and limit them if necessary. This limitation is made by line, it is immediate.
The interface obviously offers access to the Freebox Pro and its configuration. It is a simple and accessible interface, it is really the creed which seems to target more particularly small and medium -sized enterprises. For Wi-Fi, for example, you have an invited network, but you can also create access to the fly for a fixed period. Your guests will therefore use the guest network with a specific access key.
You can check your box at any time, there are also all the classic switch management options, a firewall and the VPN configuration. All these tools are important for a company, Free has not skimped on this for its launch. There are, however, some limitations in their use with advanced functions that will arrive later.
To give you a specific example, let us talk about the NAS function. The Freebox Pro incorporates a NAS accessible via the local network or via the exterior thanks to the VPN … Until then, nothing abnormal. This NAS can be managed from the console, you can create new files. For the moment, you cannot share a specific file to a group of people, the files are shared on the entire local network to all those connected. This is a function that will be deployed later.
Cloud backup
It was also an opportunity to discover the cloud backup option praised by Free Pro. The NAS can be saved online, 200 GB are integrated into the basic offer, on the sovereign cloud servers of Jaguar Network. Each additional 100 GB slice is billed 2 euros HT. It’s very easy to access: you choose which NAS folder is synchronized.
Once this synchronization has been made, the data is saved in three different data centers. In addition, Free Pro manages to manage versions, this means that several backups are available if you have erased a file inadverters on the NAS. Again, it is a useful function performed very simply to make it as accessible as possible.
What do we think of this Freebox Pro offer ?
We were able to discuss it with a specialist, Gonzague Dambricourt, whose job is to install this type of equipment in companies via Bouchecousue. This is not an offer that interests him, because professionals generally work with their own equipment, to offer maintenance and obviously guarantee performance. The fact that the Freebox Pro offer does not allow mode bridge, To replace the Freebox Pro with another router, is obviously a blocking factor for these providers.
A well -crafted and good offer package
This Freebox Pro offer remains, despite everything, a well -tied offer, according to Gonzague Dambricourt. It is very complete with a few options that other operators in the sector do not offer. This is one of the rare offers to associate mobile telephony with its offer, which is a significant advantage in meeting the needs of a company.
It is not necessarily on the price that the offer stands out, Orange has offers at 37 euros HT per month for professionals, but rather on the overall all-in-one service.
Finally, as many of you ask us: no, the Freebox Pro offer is not accessible for individuals, because you need a siret.