Hello Bank: offers, prices, account opening and customer service

It is also possible to contact Hello Bank! ur the website directly via a hat, consult the FAQ or ask a question on the forum.

Hello Bank!, 100 % digital online bank

�� 180 € offered with Hello Prime or Hello One at the opening of an account

A 100 % online offer of the BNP Paribas group with Hello Bank!

Created in 2013, Hello Bank! East A brand 100 % web of BNP Paribas. Originally designed for tablets and smartphones, Hello Bank! is now available on computer, so as to offer its customers a simplified management of their accounts.

Addressing Internet users looking for speed and mobility, Hello Bank! offers a new approach to banking service.

For this, the brand is based on powerful digital tools. Last major modification: the total overhaul of its Mobile Application. Simpler, faster and more practical, this service is essential.

Thanks to the support of the BNP Paribas group – banking and financial market leader in Europe – Hello Bank! not only presents the fluidity of an online bank, but also the security and expertise of the international giant.

Implanted in 5 countries, Hello Bank! In 2016 totalized around 2.4 million customers, including nearly 250,000 in France.

Hello Bank! markets a wide range of products for individuals:

• current accounts,
• savings booklets,
• Consumer credits,
• real estate loans,
• stock markets and insurance.

Launched as a classic online bank, Hello Bank! has expanded its offer thanks to A 100 % mobile solution and especially… Accessible from 0 €.

Efficient and innovative banking services

As part of the opening of a current account, the online banking service of Hello Bank! Allows you to benefit from advantageous pricing. The checkbook and the bank card are free, including for the hello bank joint accounts!.

Four types of visa cards are available:

• Visa Classic card,
• Premier visa card,
• Electron visa card,
• Infinite visa card (paid).

Also, two of them include replacement in 48 hours. NFC technology compatible with contactless payment up to € 20 is present on three models.

Whatever the card chosen, the withdrawal and payment ceilings are customizable, and withdrawals in the euro zone as well as those made all over the world in BNP Paribas partner banks are free.

Hello Bank! do not charge any current operation, and the account is Accessible everywhere and at any time from a smartphone, a connected watch, a tablet or a computer.

Via its mobile application, Hello Bank! In particular allows you to consult the account balance and the latest operations, transfer money, or even to dialogue remotely with an advisor.

Revenues and expenses are sorted by categories and visually rank, so as to benefit from clear and graphic monitoring of its budget.

You can also receive alerts in the event of an exceeding of freely determined thresholds, as well as notifications related to account life.

Besides, Hello Bank! recently embellished its banking offer with a 100 % mobile solution. The objective of the company ? Position yourself on the very competitive market for new players in the banking world: neo-banks. An entry -level offer that targets autonomous customers and you can subscribe to it without any income level constraints !

The aim of this launch is to respond to the rise of young players such as N26 or my French Bank. It is available in two separate products: Hello One And Hello prime. A few words about these two new options to which old and new customers of Hello Bank ! can turn:

• Hello One : the offer includes a systematic interrogation card of the account. No possibility of overdraft. On the other hand, notable advantages must be highlighted: free payments abroad, the possibility of configuring your bank card as you wish and a total absence of account holding costs;
• Hello prime : Always based on a card with systematic interrogation of the account, the Hello Prime solution is distinguished thanks to the possibility of opting for delayed payments and an authorized overdraft. But that is not all: the customer is protected by insurance equivalent to the high-end banking card Visa Premier and he can make transfers himself and free. The cost of Hello Prime ? € 5 per month. Note: this offer is limited to people who can justify a minimum of € 1,000 in income per month.

Win up to 180 € for the opening of a first current account with the HELLO BANK sponsorship offer!. Until 180 € offered for the godson, and € 20 for the godfather (each new sponsored).

Hello Bank ! Also has two savings booklets:

• Hello booklet! : paid 0.6 % gross, it is not capped. The payments are free, and can be carried out online and at no cost. Savings are available, since it is possible to withdraw money at any time, and this from € 10.
• Hello booklet + : reserved for brand customers, it displays an evolutionary interest rate. Gross remuneration is 0.6 % up to € 10,000, 0.8 % between 10,000 and 50,000 €, then 1.2 % beyond. There too, the payments are free and the savings not capped.

HELLO BANK consumer opinion!

Hello Bank customers! above all underline the Practitioner of the brand’s current account, Insofar as it allows you to benefit from the BNP Paribas network.

For example, you can receive a checkbook or a bank card in one of the 2,000 agencies whose group has in France.

You can also remove or deposit species via nearly 6,000 PLCs divided throughout the territory, and take advantage of the Global Alliance network abroad. As such, Hello Bank! was also rewarded by two “golden trophies” in 2016 in the “online banking” category.

Hello Bank! is also often praised for its quality of service and the proximity of its advisers. The “hello team” can be reached by phone from 8 a.m. to 10 p.m. on weekdays, and Saturday from 8 a.m. to 6 p.m.

It is also possible to dialogue live with an expert via chat, facebook or even twitter, and a lot of information as well as a fair for questions and an interactive forum is available on the brand’s website.

If the possession of certain bank cards is subject to resource conditions, Hello Bank’s offer! Allows everyone to become a customer of the brand without having to justify a minimum of income or savings.

An option that has already attracted more than 500,000 customers in 2020. For a more complete offer or high -end bank cards, your income must still be at least € 1,000 per month for the Visa Classic card, and € 1,800 for the Visa Premier. Consult our full guide on all the reviews of Hello Bank!.

�� You hesitate between Hello Bank! and Boursorama ? Hello Bank! and Boursorama are 2 of the best banks online. To find out which one to choose, consult our comparison between Hello Bank! and Boursorama.

Read more on Hello Bank!

Hello Bank! : offers, prices, account opening and customer service

Hello Bank! is the most recent online bank. It was created in 2013 by BNP Paribas. It differs from its competitors by offering one of the most complete offers of all online banks. From the high -end bank card to savings booklets, including online insurance contracts, Hello Bank! In addition to a mobile application much appreciated by its users, recommended at 73 %.

Hello Bank! : Take advantage of 180 € offered with Hello Prime and Hello One !

Here is the detail by offer:

• One: € 80 offered for any 1st account opening + € 100 in vouchers (for any bank mobility with Hello Start +)
• Premium: 80 € offered for all 1st account opening + € 100 in vouchers (for any bank mobility with Hello Start +) + € 1 per month for 6 months

Take advantage of this offer from August 17 to October 9, 2023

Presentation of Hello Bank!

✔️ Current account
✔️ Teenage account
✔️ Joint account
✔️ Pro account
✔️ Savings
✔️ Real estate credit and personal loan
✔️ BOURSE

• Hello Prime: 0 €/month
• Hello One: € 5/month

✔️just that 180 € of advantages

Google Play: ⭐ 3.7/5
Apple Store: ⭐ 3.2/5

• Attractive rates, most daily services are free
• Overdraft
• Very varied product range
• Apple Pay, Paylib payment

❌ No digital safe
❌ No code consultation in the event of forgetting and shipping costs to recover your code (long and paid)
❌ No personalization of your card code
❌ No mobile payment via Google Pay

Updated data in September 2023

The Hello Bank current account! : Hello One or Hello Prime

Hello One and Hello Prime are the two flagship offers in the weekly bank range of offers!. Those are Banking packages Including a current account without account holding costs and a visa debit card:

• Hello one without any income condition;
• Hello bonus under income conditions.

Hello One

Hello One
0 €/month

International visa card with systematic authorization

✔️ Immediate debit | ❌ Delayed

✔️just that 180 € of advantages

Google Play: ⭐ 3.7/5
Apple Store: ⭐ 3.2/5

✔️ Free bank card without income conditions
✔️ Telephone customer service
✔️ Fresh removal all over the world in the BNP network
✔️ Check delivery service

❌ Systematic authorization card
❌ Without authorized overdraft
❌ No insurance coverage
❌ limited expenditure ceiling
❌ No Google Pay mobile payment
❌ Paying instantaneous transfer

Updated data in September 2023

Hello Bank’s Hello One offer! East a free offer and without income condition, nor a duration commitment. By subscribing to Hello One, you will not be Not in the obligation to domicile your income at Hello Bank!.
The bank card includes in the offer is A visa card with immediate debit and balance control, allowing no excess balance and thus no overdraft.

Most : All payments abroad (in the euro and excluding euro zone) are free. If you make withdrawals from the BNP Paribas network around the world, they will also be free. On the other hand, outside the banking partner distributors, withdrawals in euros, as in currencies, are commissioned.

This offer is intended for people wishing control their budget and possibly travelers, Even if it does not give any insurance coverage (no visa assistance).

Hello prime

Hello prime
5 €/month
Choose

International visa card with systematic authorization

✔️ Immediate debit | ✔️ Delayed flow

✔️just that 180 € of advantages

Google Play: ⭐ 3.7/5
Apple Store: ⭐ 3.2/5

✔️ No fees abroad
✔️ insurance abroad
✔️ Priority access to the telephone line
✔️ Free instant transfer
✔️ Check delivery

❌ Paid card
❌ Income conditions: € 1,000 net/month
❌ No Google Pay mobile payment

Updated data in September 2023

With Hello Prime, We come out of free To have access to more premium services. The Hello Prime offer includes A current account and a high -end card, only available for people attesting to a Minimum monthly income.

Hello Bank! will provide you with an immediate or delayed visa card at no foreign cost (Payments and free withdrawals in euros and currencies) including travel insurance, an authorized overdraft, mobile payment (Paylib, Apple Pay) and free instant transfers.

Hello Prime enters the family of offers at no cost abroad where we find Boursorama Ultim, Fortuneo Fosfo, N26 You or the first visa of Orange Bank.

Welcome offer for the opening of a hello prime account you will benefit from Hello One: € 80 offered + € 100 in vouchers (for any banking mobility with Hello Start +) !

Joint account offers

The attached accounts are intended for people wishing to have a common account for managing daily expenses.

Hello Bank! offers 1 joint account offer which differs according to the types of bank cards:

• There Visa Classic card, Free and without income condition, including the guarantees of the Visa Classic
• There Premier visa card, free by attesting to a Minimum monthly income of € 1800 net or a level ofSavings of € 5,000 (on a hello booklet). More exclusive, the first card offers you a larger insurance protection (with extension of guarantees to all family members) as well as higher withdrawal and payment ceilings (respectively 500 €/7 days and 1200 €/month).

Hello Bank sponsorship offer! L’Hello Bank sponsorship offer! allows the sponsor of receive 100 € on his current account within 3 months of opening the account of his godson. In return, the latter is entitled either to a personalized gift chosen by the godfather on an established list, or to an additional bonus of € 80.

Hello Bank bank cards!

Hello One
0 €/month

Hello prime
5 €/month
Choose

✔️just that 180 € of advantages

✔️just that 180 € of advantages

International visa card with systematic authorization

✔️ Immediate debit | ❌ Delayed

International visa card with systematic authorization

✔️ Immediate debit | ✔️ Delayed flow

✔️ No income condition

from € 1000 in net income per month

❌ No insurance coverage

✔️
Subject to acceptance by the bank

up to € 2,500/30 days

✔️ Free and unlimited

✔️ Free and unlimited

✔️ Free and unlimited

Updated data in September 2023

Hello Bank! offers two banking offers: Hello One, free offer, And Hello Prime, paid offer.

Both have common advantages and services, namely contactless payment functionality, secure payments and free withdrawals abroad outside the euro zone within the network of partner banks. Opposition on the bank card is also a free service.

Online bank at low prices if you want to save money, consult our cheapest market offers guide on the market.

The conditions for opening a current account at Hello Bank!

For Open a bank account at Hello Bank!, some must respect some Conditions of eligibility ::

• Being major and tax resident in France;
• be an individual or an individual entrepreneur privately;
• Make an initial payment between € 10 and € 300 (sum which remains available for the customer as soon as the validated account is opened);

Regarding the minimum monthly income to have a bank account: since January 2020, customers can have access to Hello One and Visa Classic offers (with immediate debit) without having to provide a justicative of income.

Note that there is no obligation to domiciliation of its income On the Hello Bank current account! To be able to open an account.

Hello Bank! : Comparison and reviews to compare Hello Bank’s offers! Compared to other online banks, consult our online banks comparison. To find out about our detailed opinion on Hello Bank’s offers!, Consult our detailed guide.

How to open a current account at Hello Bank! ?

L’Opening of a current account at Hello Bank! takes place in 4 steps:

1. Fill in form With his personal data in the online form in a few minutes;
2. send one’s own electronic signature By simple photo from a smartphone (or scan), then enter the confidential code issued by SMS;
3. Download the vouchers (or send them by mail);
4. realize initial minimum payment required (between 10 and 300 €) and receive your free visa card at your home.

• List of supporting documents to provide to Hello Bank! ::
• a ID in his name and valid: national identity card, passport, residence permit;
• A Second proof of identity : as before, or possibly the driving license or an extract of birth certificates;
• A proof of address : water, gas or electricity bill, internet or landline subscription, home insurance certificate, last notice of property tax or housing tax;
• A Revenue proof : last tax notice or salary slip and, if necessary, a student card or a schooling certificate;
• there electronic signature ;
• A RIB in his name Coming from another banking establishment domiciled in the European Union.

Contact Hello Bank!

What is Hello Bank phone number! ?

To join the advisers of Hello team, Available from 8 a.m. to 10 p.m. on weekdays and from 8 a.m. to 6 p.m. on Saturdays, you have to compose:

• 0 800 848 400 (free service and call): for non -customers and those whose subscription file is underway;
• 01 43 63 15 15 (call not surcharged): for Hello Bank customers!

It is also possible to contact Hello Bank! ur the website directly via a hat, consult the FAQ or ask a question on the forum.

Hello Bank postal addresses!

To discuss the commercial offer or make a complaint, the customer can send his mail to the following address

Hello Bank!
Customer relationship service
TSA 80 011
75 318 Paris Cedex 09

The address of the registered office of the online bank is as follows:

Hello Bank!
The head office
16 Boulevard des Italiens
75009 Paris

Banking services at Hello Bank!

Change bank

Hello Bank! freely support customers wishing to change bank with the services Hello Start And Hello Start +. The first is a tailor-made aid service to change banking domiciliation and migrate to Hello Bank!. The second fulfills the criteria of mandate Established since February 2017. In other words, the online bank takes care of all transfer procedures to the former bank and the client’s contacts (EDF, telephone operator, etc.)).

For those who travel

New for travelers since January 20, 2020, Hello Bank! Diversifies its offers. With Hello prime, customers can perform payments And withdrawals Excluding euro zone, at no additional cost.

Hello Bank! also applies to facilitate the lives of travelers thanks to theHello Bank mobile application!. Simple and intuitive, it is available on Android, iOS and Windows Phone. The identification is secure and accelerated thanks to the Touch ID (Digital imprint) and Face ID (facial recognition) features (facial recognition).

Finally, to make their withdrawals for free abroad, customers take advantage of the partnership established between BNP Paribas Network and Global Alliance, representing 50,000 distributors of automatic tickets in around fifty countries.

• Other features offered by Hello Bank! ::
• Add a beneficiary to give her a bank transfer from his mobile;
• pay in store or online via Paylib (contactless payment solution);
• Analyze its expenses with management tools (categorization of expenses, graphic monitoring, etc.);
• Consult your account from Android Wear connected watches with the application Hello Watch ;
• Simulate a real estate project with Buy My Home ;
• Make person’s payment to person with the application Good accounts BNP Paribas.

Online banking and travelers if you are a travelers do not hesitate to consult our online banks comparisons to travel with all the information necessary to make the right choice: Prices for withdrawals to DABs outside the euro zone, commission on payments by card banking, .

Other products offered by Hello Bank!

Hello Bank savings booklets!

The online bank offers the traditional A booklet regulated whose rate is set at 0.75 % until 01/02/2020 and whose ceiling is limited to € 22,950.

At the same time, Hello Bank! markets several other booklets.

The savings book Hello!

• free ;
• paid at 0.05 % gross;
• without ceiling;
• minimum initial payment and withdrawal and by operation of € 10;
• Taxation: Taxable interests, the withdrawals being taken directly by the bank;
• Closing: free and at any time.

The savings book Hello+

• free ;
• Evolutionary remuneration:
  • 0.10 % gross for funds less than € 10,000;
  • 0.10 % for funds greater than € 10,000;
  • 0.15 % for funds greater than € 50,000;
  • 0.2 % beyond € 100,000;

  Hello Bank credits!

  HELLO BANK real estate credit!

  Hello Bank! offers an offer of mortgage Adapted according to the borrower’s project and budget, without case costs and with simplified procedures. The customer can thus modulate his monthly repayment monthly payments if his financial situation evolves. The online mortgage request is processed within 48 hours with a first response in principle.

  To solicit a mortgage, it is necessary to subscribe before a current account hello bank!. The amount of depreciable loan is unlimited (€ 3,000 minimum) and the reimbursement time is between 2 and 30 years. Guarantees and subscriptions to insurance contracts are required.

  HELLO BANK Consumer Credit!

  For the Consumer credits, The fixed taeg proposed by Hello Bank! is 3.81% for a loan of € 5,000 to € 75,000 and a refund spread over 13 to 48 months (dated June 06, 2023).

  For example, for a consumer credit of € 10,000 over 12 months with a 1.99 %TAEG, the amount of deadlines (excluding subscription to optional insurance) is € 216.82. The total amount due then amounts to € 10,407.36.

  HEELLO BANK AUTO Credit!

  Hello Bank! also offers a car credit. Apart from promotional offers, this loan can range from € 1,000 to € 75,000 with a repayment period spanning 4 to 108 months.

  Hello Bank insurance and provident offer!

  The BNP Paribas online subsidiary offers three types of insurance and provident contracts.

  HEELLO BANK car insurance!

  L’HEELLO BANK AUTO Insurance! is available in four formulas: reinforced third parties, integral third parties, all risks strengthened and all risks integral. They involve troubleshooting in 1 hour, assistance to people and vehicles 24 hours a day, 7 days a week.

  HELLO BANK home insurance!

  Five different formulas are offered for theHELLO BANK home insurance!! : student, eco, comfort, comfort+ and non -occupying owner. They involve several options (damage to electrical devices, home loan refund, leisure objects, new value, garden package, swimming pools, new energy) and three assistance services (in the event of a claim, troubleshooting / repair and move).

  Mobile devices insurance (Mobileo)

  Mobileo, insurance of Hello Bank mobile devices!, is offered at a price of € 9.90 including tax / month and covers all the devices guaranteed for all family members.

  Life insurance hello bank!

  Hello Bank! offers life insurance with 0% of payment and arbitration entry fees. The holder will benefit:

  • a multi-support life insurance contract;
  • the possibility of free and regular payment;
  • of an interesting taxation.

  For holders of life insurance, Savings plan in actions (Pea) or a Financial instrument account (Cif), investment funds make it possible to diversify the investment portfolio.

  The CIF gives access to the financial securities of the market such as shares, bonds and common funds (FCP). As for investments on a PEA, they are necessarily directed to the financing solutions of French and European companies. Finally, the PEA-PME Allows you to invest more specifically in SMEs and ETIs based in France and Europe.

  Hello Bank! offers two online scholarship offers Adapted to stock exchange orders, without childcare rights, or management or subscription fees:

  € 1.75 up to € 500
  € 3.50 between € 501 and € 1,200
  8 € between € 1 201 € and 3,000 €
  0.48 % beyond

  Hello Bank! on social networks

  Hello Bank! is present on the main social networks:

  • Facebook Hello Bank!
  • Twitter Hello Bank!
  • Instagram Hello Bank!
  • Youtube Hello Bank!

  The Hello World community

  The online bank’s strategy is to target micro-community such as digital workers, digital-women or frequent-travelers to build a real lifestyle around its brand. Attention is particularly based on changes in behavior of urban and active generations. The online bank has therefore launched two digital platforms as such: Hello You, who addresses innovations, trends and banking advice, as well as Hello life which offers tips to better control your expenses on a daily basis.

  The clientele of mobile banks being rather urban, Hello Bank! chose to set it in motion with the concept Hello move and which concerns all modes of transport:

  • The car: in the form of a competition to enjoy partner offers and move for free;
  • The plane: in the form of a competition to move to Europe while enjoying free round trips for 2 people;
  • The bicycle: in the form of an annual Vélib ’subscription to win;
  • Running (Hello run): in the form of tests to raise individual or group challenges during connected charitable races for example.

  The Hello Word universe is also:

  • there Hello Factory : friendly and privileged meetings between the bank and its customers to present new products, improve the user experience or discover future means of payment;
  • live musical events;
  • participation in One minute Project which values ​​projects carried out by women and having as unifying theme the desire to create.

  Our opinion on Hello Bank!

  Hello Bank! is one of the youngest online banks on the market but it can rely on the power of BNP Paribas. Hello Bank’s offer! among the most complete online banks and it is even possible to go to BNP Paribas agencies for certain banking operations. Hello Bank! has also managed to create a real community around its products. We find the bank outside the simple banking services, with Hellorun for example.

  It will be noted that the insurance of means of payment (product of BNP Paribas) is more expensive than in its main competitors. Another negative point: the fact that the bank does not offer a bank account for professionals.

  History of Hello Bank!

  It was in June 2013 that the BNP Paribas launched its online bank Hello Bank in France!. . BNP Paribas initially invests 80 million euros in this project.

  In terms of number of users, Hello Bank! has 3 million customers in Europe and more than 500,000 in France. With such a diverse range of products and the support of a group like BNP Paribas, it has many advantages to seduce its customers and prospects.

  Its major advantage is structural: hello bank customers! can resort to 2,000 physical agencies of the BNP Paribas national network To carry out their current operations such as the deposit of species or the withdrawal of a checkbook.

  Hello Bank’s strategy! consists in offering a complete offer of banking services, based on the offers of the BNP Paribas group. All Hello Bank customers! have access to BNP Paribas, savings, insurance, credits, or stock market offers.

  Hello Bank! has recently Refused its range of bank accounts, By launching Hello One and Hello. We tell you more later.