Freebox Delta S – Reviews, tests and characteristics of the box

Internet subscription coupled with the Freebox Delta S can therefore subscribe as well as an optional fiber as in ADSL option. The two flows are largely worth, although the fiber optics is particularly efficient here. In terms of calls via the fixed line, Unlimited calls to fixed and mobiles of many destinations are provided.

Freebox Delta reviews: functionalities, quality and customer service

The subscription of a freebox delta tempts you, but you still hesitate ? Discover the strengths and weaknesses of this offer, collected from the customers of the Freebox Delta: what about the quality of the box ? Is the speed satisfactory ? What is customer service worth ? The answers here.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Call free JeChange, a subsidiary of the Selectra group, at 09 71 07 95 15 and save up to 120 € per year by subscribing a Freebox Delta.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Call free JeChange, a subsidiary of the Selectra group, at 09 71 07 95 15 and save up to 120 € per year by subscribing a Freebox Delta.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Enjoy the box + fast market with Netflix And Amazon Prime included for only 39.99 €/month and save up to 120 € per year by subscribing a Freebox Delta.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Enjoy the box + fast market with Netflix And Amazon Prime included for only 39.99 €/month and save up to 120 € per year by subscribing a Freebox Delta.

• The essential :
• On Trustpilot, Free obtains the average rating of 2/5 (figures collected in June 2023).
• THE Freebox Delta Reviews are generally positive: customers appreciate the quality of the equipment, the features of the offer and the speed.
• Almost all of the negative opinions are not directly centered on the Freebox Delta, but rather on customer service, which is lacking according to some clients of rigor and responsiveness.

Freebox Delta: Review of positive and negative opinions

On Trustpilot, Free and Freebox collect the average note of 1.9/5, On an opinion posted respectively (in August 2023). It is important to emphasize that dissatisfied customers are much more likely to post an online opinion that satisfied customers. This may explain the very low note in telecom operators on review platforms, as is the case on Trustpilot.

Nevertheless, consumer criticisms are mainly aimed at customer service, and deplore a lack of rigor in terms of delivery times and installation at home. As for the Freebox Delta offer, customers seem generally satisfied, and praise the quality of equipment and functionalities.

• Efficient internet speed
• Solid and quality product
• Interesting offer with Amazon Prime and Netflix included
• Quality sound
• Practitioner of the voice control functionality

• Sometimes too long deadlines for the delivery of the box and the appointment for installation
• Lack of clarity as to fiber eligibility
• Installation by sometimes sloppy technicians

Here is an overview of free customer reviews:

Big disappointment after several years at Free Mobile and Internet, I asked for the fiber since October 17, 2022 and today November 29, 2022 I have still not received my new box. After several people who cannot give me a date.

Trustpilot review signed Kelly R – November 29, 2022

So the quality of the connection is excellent, but only when it works, indeed I have subscribed for almost a year I had more or less 15 technicians who had to come to my house to repair various problems, time varies between a few hours And 1 and a half week without service, and customer service sends us walking when we dare to ask for a commercial gesture, I am almost at the limit of making a loyalty card for the techs that come to my house. It’s a shame the service is good, however, but always problems that cuts you off, you can’t even watch TV, nothing.

Trustpilot review signed Skyoxg – November 25, 2022

Super customer service, contacted regularly for concerns with the box and always responsive and friendly

Trustpilot review signed MAE.R – November 12, 2022

When we are not happy we say it but when we are happy must say it too. It must be 8 years that I am at Free and never a single problem. I find their TV box and Internet topissime if I have to compare it to their competitors. The remote control is really great because it works in any context (no need to be in front of the screen). The TV interface is very simple. In addition we have absolutely all the channels for children for 20 euros less per month than competition. Reactive customer service they take control of remote.

Trustpilot review signed Nicolas T – October 22, 2022

Freebox Delta reviews on product quality and features

In general, the clients of the Freebox Delta appreciate its features, in particular access to Netflix, to Amazon Prime and Canal+ series (included for 1 year). Subscribers’ comments also mention the sound quality and that of equipment.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Call free JeChange, a subsidiary of the Selectra group, at 09 71 07 95 15 and save up to 120 € per year by subscribing a Freebox Delta.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Call free JeChange, a subsidiary of the Selectra group, at 09 71 07 95 15 and save up to 120 € per year by subscribing a Freebox Delta.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Enjoy the box + fast market with Netflix And Amazon Prime included for only 39.99 €/month and save up to 120 € per year by subscribing a Freebox Delta.

Freebox Delta with Netflix and Amazon Prime inclusive: less than 40 € per month ! Enjoy the box + fast market with Netflix And Amazon Prime included for only 39.99 €/month and save up to 120 € per year by subscribing a Freebox Delta.

Netflix access with Freebox Delta Netflix “essential” And Canal+ Series are included at the Freebox Delta. You can change your subscription and go to Netflix “Standard” with a supplement of € 4.50/month, or at Netflix “Premium” For 9 €/month (valid on September 21, 2023).

Very satisfied with the Freebox Delta for € 49.99 per month. Netflix, Amazon Prime, Amazon Video, Amazon Music, etc.

Trustpilot review signed Jean -Marie – May 17, 2023

Excellent Box Delta, TV, Internet, mobile telephony and customer relations service. Faithful customer since 2002, nothing to complain about, I will not change for any other operator. A loyalty bonus would be appreciable.

Trustpilot review signed Jérôme – May 17, 2023

I have subscribed to Free for years with the Freebox Delta. I wanted to have this pleasure of an experience “as in the cinema”, but at home. I’m not disappointed, and now when I watch TV with someone else, sound seems bland ! In addition, we have Netflix and Amazon Prime included in the subscription and we took Disney+ extension after having benefited from 6 free months. We understood everything !

Trustpilot review signed Pauline C – October 12, 2022

What do internet debit consumers think with the Freebox Delta ?

Free customers generally welcome the performance of the free internet flow. And indeed, the speed of flow is one of the greatest forces of Free: according to the NPERF barometer in the first half of 2022, Free is the operator who offers the best speeds, all technologies combined.

Before subscribing to an offer Freebox Delta, It is however strongly recommended to check your eligibility, as well as the internet coverage of your accommodation. This can avoid unpleasant surprises, as has been the case for a few customers.

The rapidly promotional market box ! Until 8 Gbit/s And Netflix + Amazon Prime Included with the Freebox Delta. Call for free Jchange to 09 71 07 88 21 And Save 10 € per month !

The rapidly promotional market box ! Until 8 Gbit/s And Netflix + Amazon Prime Included with the Freebox Delta. Call for free Jchange to 09 71 07 88 21 And Save 10 € per month !

The Box La + Rapide on the promo market benefit from a connection until 8 Gbit/s in Wi-Fi 6 and Netflix and Amazon Prime included 39.99 €/month and save up to 120 € per year by subscribing a Freebox Delta.

The Box La + Rapide on the promo market benefit from a connection until 8 Gbit/s in Wi-Fi 6 and Netflix and Amazon Prime included 39.99 €/month and save up to 120 € per year by subscribing a Freebox Delta.

Years that I am at Free, and always satisfied. Services, flow, freebox delta, frankly, I recommend. I tried the other operators, and frankly, from the worst at least worse: Orange, SFR, Bouygues. I no longer want to hear about them, between line crushing, the increase in packages without warning and invoicing without having consumed anything after having terminated so dry on the same day for a 4G box at Bouygues which promised me 115 Mbps and that in the end I only have 5 Mbps (WTF?), while with the Freebox Delta Hybrid 4G, I run between 80 to 110 Mbps without the fiber of course. Suffice to say that the choice is quickly made. Thank you free.

Trustpilot review signed David – April 28, 2023

Very good debit, very good sales service listening to the consumer.

Trustpilot review signed David – February 06, 2023

The flow of my fiber is very good and I have personally never had a problem. Their customer service is accessible and understanding.

Trustpilot review signed Geoffroy – May 25, 2022

What are user reviews on free customer service ?

THE Free Customer Service is the main subject of debate when you look at customer opinions. Some deplore too long delivery times, a bad installation and a lack of responsiveness, while others welcome the operator’s efficiency.

Very good follow -up during my change of address, competent technicians and attentive customer service.

Trustpilot review signed JF – May 25, 2023

We do not always have positive opinions to give customer service on customer service but I think that sometimes it is also due to the person we have on the other end of the line. I sometimes had the right to unpleasant, contemptuous, haughty people. But this time, I had a very pleasant person, attentive and understanding. In the situation in which I am currently being, it always feels good to have an attentive person who does all to make our steps easier, lightens us with a weight. He even offered me solutions for things that bored me without even asking him. He took the time to be very explicit, clear in his explanations. I finished communication with a smile without any questions in my head.

Trustpilot review signed Meryam – July 22, 2022

Fast and efficient after -sales service. Indeed a somewhat long network failure and poor communication from this operator ! But unbeatable price, I think ! And no scam of the genre, if you do not respond to this SMS, you are increased the package (like Bouygues). Free is surely one of our best operators on the market.

Trustpilot review signed Desautel – June 03, 2023

The characteristics of the Freebox Delta

As a reminder, the Freebox Delta is one of the free flagship internet offers. Release in December 2018, It has evolved over the years and is today Declined in double play version with the Freebox Delta S (Internet and landlines only). The formulas Freebox Delta have the following characteristics:

09 71 07 88 21
Free Jechange Service

09 71 07 88 21
Free Jechange Service

Free SEO. Free offers are classified by upward price.

There Freebox Delta is the offer top of the line of Free and is offered at a higher price than its little sisters Freebox Revolution And Freebox Pop. Find all of offers Freebox in the table below:

Updated on 08/22/2023

Léa wrote and updated the contents of the Echos du Net site between 2019 and 2021.

Freebox Delta S – Reviews, tests and characteristics of the box

Free is an internet service provider that is no longer necessary to present. With no less than six different offers for its internet boxes, Free allows its subscribers to enjoy an internet offer often at lower cost. Thus, can find themselves the Freebox Crystal, in ADSL, the Freebox Mini 4K, the Revolution, the One as well as the Freebox Delta and Delta Sta. These last two are the most recent among the range and allow you to enjoyA more than optimal flow, the 8 Gbits/s descending.

The Freebox Delta S presents itself as the latest Free Internet box. This is the most premium, taking on the most advanced characteristics. Quite unprecedented among French ISPs, The Freebox Delta S allows you to benefit from FIBER 10G Epon technology which guarantees great performance in terms of flow. For its ADSL version, Free also boosts its connection by offering an XDSL+4G combination. Thanks to this mix of technologies, the ADSL flow turns out to be up to 10 times faster than usual.

What to remember from the Freebox Delta S ::

This is the most efficient internet box among the Free range;

The content of this page was verified by an editorial expert on the date of 09/28/2022

The Freebox Delta S in short

The Freebox Delta S thus presents itself as one of the Most Internet box premium marketed by Free. In reality, this is a simplified version of the Freebox Delta. It is also the second most expensive subscription sold by Free, since the box still allows to have access to high -end characteristics. The subscription allows, mainly:

• to have access to the Internet, fiber and ADSL;
• to benefit from a fixed telephony line.

Internet subscription coupled with the Freebox Delta S can therefore subscribe as well as an optional fiber as in ADSL option. The two flows are largely worth, although the fiber optics is particularly efficient here. In terms of calls via the fixed line, Unlimited calls to fixed and mobiles of many destinations are provided.

Test and opinion of the Freebox Delta S.

Here, the main services included in a Freebox Delta S subscription ::

• Internet access with very high speed with 8 GB/s down and 600 Mb/s when I go up;
• Optional ADSL Internet Access XDSL+4G;
• Unlimited calls to the mobiles of Metropolitan France as well as to those of the French overseas departments;
• unlimited fixed telephony to fixed to more than 110 destinations;
• Free -cost free security pack at € 59 with many accessories dedicated to the safety of the connected house;
• Compatibility with many connected objects from Somfy® and Phillips Hue brands.

In all and for everything, the Freebox Delta S above all allows you to have access to very high speed internet connection. The subscription costs € 39.99 per month and the contract remains without obligation, Like all free internet box offers.

Furthermore, this is a very rarely proposed subscription in promotion, unlike the Freebox One which can sometimes be obtained for 10 € less in the promotion period. On the other hand, Free reimburses up to € 100 for termination costs of the old ISP, a weight advantage during a change in the internet box subscription.

What are the positive opinions of consumers on the Freebox Delta S ?

The consultation of free customer reviews that have already tested an internet box is the best way to get a good idea. As a result, many Positive customer reviews freely exist about the Freebox Delta S. On various platforms, such as social networks, sites dedicated to reviews or on the very site of Free, many Internet users are always ready to shed light on other users.

• At first, many customers testify in their opinions of their satisfaction as to The quality of Internet connection. Since this is a simplified version of the Freebox Delta, the only element allowing it to stand out seems to be its particularly efficient flows.
• Second, Free customers seem to be particularly appreciated by being able to get their hands on a high -end internet box with A contract without commitment. The Freebox Delta, for comparison, is obtained from € 49.99/month, therefore € 10 more than the Delta S.

What’s more, users admit through their feedback prefer a simpler version of this overpowered internet box. Although many options from the classic delta are appreciated, many consumers who have admitted that they do not find any use in all additional options. Thus, the Freebox Delta S presents itself as a good compromise, allowing to navigate, download and view at a flash speed, which is more than enough.

The main positive opinions on the Freebox Delta S.

In short, here are the most significant characteristics in the positive opinions of customers concerning the Freebox Delta S ::

• The technology allowing to aggregate 4G with the XDSL;
• Better quality of the WiFi connection;
• A simplified version of the Freebox Delta;
• a relatively acceptable price for a contract without obligation.

The Freebox Delta S: a high -end internet box

The Freebox Delta S is certainly one of the most expensive boxes on the internet service providers market. In addition, no promotional campaign has currently been carried out for subscriptions relating to this box, whether for fiber or for ADSL, or even private sale. The Freebox Delta S could, in short, present itself as A lightened version of the Delta which alone has many options included.

The fact that no good plan is made available by Free for the Delta S could be akin to a shadow on the board. However, The Freebox Delta S remains without obligation, A rather new fact for internet boxes premium. In addition, the security pack with many accessories for the protection of the house is offered at a relatively low price, taking into account the services included.

The Freebox Delta S can, in short, be obtained for ::

• € 39.99/month alone;
• € 39.99/month + € 59 for the purchase of the safety pack.

Unlimited calls to fixed more than 110 destinations

The Freebox Delta S subscription also includes Aunlimited ppels to fixed many international destinations. In the list of countries that can be contacted in unlimited, are found: China, Russia, Denmark, Spain, South Africa and many more.

The same flow performance as the Freebox Delta in light version

One of the big Advantages of the Freebox Delta S is, without the shadow of a doubt, its simplified side, without tarnishing on its fiber flow and adsl flow performance. It is important to keep in mind that the Freebox Delta has the same characteristics of flows as the Delta, namely one of the most efficient connections on the Internet box market. Thanks to its server, the delta and the delta s are among the most powerful.

The Free Delta S Internet box is the first, with the Delta, to integrate 10G Epon fiber technology, thus guaranteeing unheard of wireless internet connection. On the side of the ADSL, Users cheerfully benefit from the DSL+4G combination, an unrivaled booster allowing you to enjoy an adsl speed up to 10 times faster. In addition, many feedback on specialized sites bear witness to a marked improvement in WiFi thanks to integration into the Freebox Delta S of the latest generation of network.

As a reminder, here are the network characteristics and flows of the Freebox Delta S ::

• Fiber technology 10g Epon for a flow down 8 Gbit/s and 600 Mbit/s in updated flow;
• DSL+4G combination for an ADSL flow 10 times faster;
• latest generation of wifi with the Wi-Fi AC4400 Tri-Band Mu-Mimo standard.

To read also test the flow of its fiber or ADSL connection

The optional Free Safety Pack: many accessories at affordable prices

The last point constituting an undeniable advantage to the Freebox Delta S is the option of the Free Safety Pack for only € 59. This complete kit includes many accessories, making it possible to control the safety of the house optimum.

As a result, the Freebox Delta S, as well as the classic delta, was designed to come and grind to other home automation technologies. Thus, the aficionados of the connected house are Amply satisfied with the interconnectivity created thanks to the technology of the Freebox Delta S.

The accessories included in the Freebox Delta S security pack ::

• a door or window opening detector;
• a security camera that records in the event of movement;
• a movement detector;
• a remote control to activate and deactivate the alarm more easily.

Thanks to the Freebox Delta S, the configuration of connected objects is very simple

The installation of the security pack offered by Free is a relatively simple approach. Thanks to the NFC, just pass the devices making up the kit directly on the Freebox Delta S to connect them and therefore activate them. Subsequently, the configuration is carried out via the application on a smartphone linked to the devices, only in a few minutes.

What are the negative opinions relating to the Freebox Delta S ?

Although the Freebox Delta S is considered an internet box very efficient by consumer opinions, Some negative feedback persists. These are mainly linked to the price which, for many free customers, is far too high for the few services offered by the Freebox Delta S. The classic Freebox Delta costs, in fact, only ten euros more, while it has many services included, notably linked to TV and VOD. Regarding the Freebox Delta S, its usefulness is rather classic for an internet box: it allows you to access the Internet and telephone through a fixed line. It is therefore customary to talk about boxes Dual Play.

Free actually presents itself as an Internet service providers and a mobile operator low cost, Having been mainly known through its cheap internet box and subscriptions and subscriptions. That said, many Internet users say they are shocked in their opinions by the price of the Freebox Delta S in herself. As for the accessories, some consider them an advantage, others as a drawback because they do not see great use. Finally, the absence of TV service included with the Freebox Delta S presents itself as a great disadvantage against it. Users are used to benefiting from a television service coupled with their internet box, hence the reserve when they see the absence of the Freebox TV.

Thus, the main negative opinions concerning the Freebox Delta are dealing with ::

• A price sometimes considered too high for an internet box subscription alone: ​​€ 39.99/month;
• the absence of TV services included;
• No options included in the subscription.

The Freebox Delta considered it too expensive compared to the services included

Although many users are convinced by the price of the freebox delta s, Others totally think the opposite. The price proposed by Free on this box does not exceed most of the Internet box subscriptions, especially since the promised connection flows prove to be relatively unpublished. Some consumers, accustomed to the tariff policy practiced by Free, are nevertheless taken aback by such a price increase, only for a subscription giving access to the Internet, and nothing else.

The price of the Freebox Delta has often criticized by consumers.

In truth, looking at the characteristics of the two subscriptions, it quickly seems obvious that the classic freebox delta is released. The latter offers many services included in the subscription, such as various TV channels, a subscription to VOD platforms, such as Netflix or Amazon Prime, for example. There Freebox Delta S, on the other hand, offers only very primary use of Internet boxes.

Here is, as a comparison, what the two Freebox Delta and Delta S include ::

• Freebox Delta S: Internet access in fiber or ADSL/VDSL + fixed telephony;
• Freebox Delta: Internet access in fiber and ADSL/VDSL + Fixed telephony + Freebox TV + TV by channel Panorama + Netflix Essential + Amazon Prime + Cafeyin press bouquet.

It is therefore obvious for many users to prefer, for a few euros more, turn more to the complete model of the Freebox Delta.

Also read how to watch TV on your smartphone ?

No TV service offer included with the Freebox Delta S

The absence of TV service included in the Freebox Delta S subscription is a real lack For many consumers. Internet boxes rarely come alone, especially at this price. Most of the time, a TV decoder is offered for free, or for rent for a few more euros. Here, the only services included in the basic subscription are fixed telephony and internet access. Again, the Freebox One, another reference marketed by Free and at the same price excluding promotion, includes the Freebox TV. All, once again, at the same price and with efficient connection flows, although they do not reach the level of the Freebox Delta S.

Even for those enjoying more essential, The lack of TV decoder and even a classic TNT channel subscription is a factor of disappointment. Especially since the Freebox Delta offers a whole plume of VOD options and TV channels directly included in the subscription, for ten euros more. Therefore, customers might have appreciated having the possibility of adding the free bay TV to pay the freebox delta sta.

Also read all the best internet box offers with TV bouquet included of the moment

Test and overall opinion on the Freebox Delta S

Overall, the Freebox Delta S is an offer reserved for people with a very high speed internet connection. In short, this is a high -end offer, with design and refined equipment, but above all ultra -efficient characteristics. One thing is certain, the Freebox Delta was undeniably done for consumers looking for a quality offer and requiring the best of fiber or ADSL flows for their different web -related activities.

In addition, it must still be admitted that The Freebox Delta S has a high price, Apart from the general standard of Free. Its price presents itself, moreover, as the most negative point which can be observed against it. Many users do not include such a high price for so few services included, which, in reality, has all its meaning.

Strengths and weaknesses of the Freebox Delta S
Most	The lessers
An extremely efficient fiber and ADSL flow	A box all the same quite expensive
Unlimited calls to fixed more than 110 destinations	No TV service included
A high -end internet box without	No option included in the basic subscription