Free Pro: the Freebox and Mobile offer for professionals

Other Freebox PRO costs:

Free Pro: the freebox fiber for professionals

You are looking for a Free Pro Internet offer ? You want to take out a powerful and reliable fiber subscription for your business ? Fortunately, the operator has been selling several internet packages for professionals since March 2021. Discover all the details in this article !

Free Pro, an offer that releases businesses

With the Freebox Pro, Xavier Niel’s operator is now aimed at business managers and communities by offering them a efficient internet subscription, safe and reliable.

Since its creation, the Free Pro Package is only available in fiber optic version. A conscious bias on the part of the operator, since this technology also makes it possible to reach best flows.

True to its original values, the pro freebox is subscribed without engagement. A flexible offer at less than 50 euros per month which has not gone unnoticed in the business world.

And this success is partly explained by the powerful technologies offered to companies, all at an unbeatable price.

The technical specificities of the Freebox Fiber Pro

To be able to meet the needs of various companies, the Freebox Pro must be up to the task in terms of connectivity and performance.

The Free box is in the form of a 4G modem with a WiFi AC4400 Tri-Bande which supports two frequencies: 2.4 and 5GHz.

Free pro fiber optic

• 1 USB 3 Port 3.0 type A
• 4 Ethernet RJ45 ports, 1 SFP Ethernet port
• 1 Ethernet port for 4G free pro modem
• WPA3 encryption protocol for reinforced security

Non -exhaustive technical characteristics of the Free Pro offer.

To whom is the professional free offer ?

The objective of the Free Pro Internet package is to make secure mobility, connectivity and storage solutions accessible to all companies and communities.

It is therefore undeniably an uncompromising subscription from the point of view of eligibility, since it is addressed both to small and medium enterprises Like large groups. Thus, you can claim the subscription of a Freebox Pro offer regardless of the size of your company.

Note that said that the Freebox Pro TV is not included in the fiber subscription reserved for companies. Free TV is only offered in different Freebox offers for individuals.

XPR Jaguar Network by Free Pro solutions you are looking for a specific solution to your business storage issues ? THE XPR Jaguar Network by Free Pro solutions have been designed to manage the most complex telecoms challenges, thanks to the support of a team of experts. This is a brand in its own right, created by Free Pro.

FREE PRO fiber subscription details

If you are wondering what the flows announced in the context of the offer Professional freebox, This is information you will find in the table below.

Presentation of the Free Pro offer. The referencing of this offer is free.

That professionals can hope for by subscribing to such a subscription ? First of all, a simple offer, at the fairest price possible, with a personalized support. Then, and above all, ultra -efficient network access in order to be able to exchange data at full speed and keep in touch with their customers.

Fiber optics for pros is based on the 10G technology – Epon : THE Passive Optical Network corresponds to a network architecture used by optical fiber and whose flow is divided between each subscriber.

Thus, it opposes the P2P architecture (Point to point) in which each particular has its own connection to the fiber optics and a stable flow. With 10G – Epon connectivity, the theoretical maximum speed can reach 10gbit/s.

Free Pro offer: fixed telephony services

You should also know that taking out the professional offer sold by Free does not only allow efficient access to fiber optics.

Indeed, with the Freebox Pro are included two fixed lines To make unlimited calls to your customers. The conditions to take advantage of the telephony are as follows:

• Fixed in more than 100 countries
• Mostropolitan France mobiles, French overseas departments, Canada, China and the USA

The good news is that activation of these additional lines can be done simply from your Client area, in a few clicks. It is also in this place that you will be able to configure your Professional messaging options.

Two fixed lines are not sufficient for the activity of your business ? Free allows pros to subscribe to additional VoIP fixed lines for € 9.99 each.

Mobile telephony with Pro fiber at Free ?

And yes, to offer a really complete professional offer, Free includes a mobile package in The Freebox Fiber Pro Subscription ! And this is not any package, since we are talking about the subscription Free Pro 5G, or the highest in the operator’s mobile range.

Even better, this Free 5g package is available for free as soon as you subscribe to a free pro fiber offer. Again, the activation of the mobile subscription is done directly in your online customer area.

The content of the Free 5G mobile subscription is as follows:

• 150GB mobile internet in mainland France
• 25GB mobile internet abroad (EU and DOM)
• Unlimited calls to fixed and mobiles in France
• Unlimited SMS and MMS in France

You think you need additional mobile lines ? This is not a problem. The Freebox Pro allows you to activate several lines for € 9.99 excl. Tax per month instead of € 19.99, within the limit of 10 free packages.

It is also for this reason that you will receive, at your professional address, ten SIM cards After activating the Freebox, to allow you to open other mobile lines if you wish.

What Assistance Freebox Pro by phone ?

Of course, after subscribing to a Free fiber offer For your company, the operator does not allow you to be delivered to yourself. In the event of an incident or technical problem, it is possible to attach customer service dedicated to professionals.

The free assistance you can enjoy when you face a dysfunction is divided into two categories:

• The offer Essential support Introduced automatically in the Freebox Fiber Pro subscription
• The offer Premium support optional at 20 € per month

The two versions of free pro customer support allow you to contact an advisor dedicated to this type of offer, but only the premium medium has a telephone line.

With the Essential support, You have an online help available via the Support-Pro site.free that works using a ticketing system To report an incident. Customer service is notably available 7 days a week from 8 a.m. to 8 p.m. and undertakes to respond in 8 hours maximum.

The day Free makes the diagnosis of your Internet line, a technician is dispatched to the site to solve the problem (or the next day in the event of a working day).

With the Premium support, You have a dedicated telephone service reachable from Monday to Sunday from 8 a.m. to 8 p.m. also. From the moment you exchange with a Free Advisor, he will follow your file with each new interaction.

By subscribing to this option at € 20 per month, Free Professional Customer Service undertakes to provide you with an answer in 2 hours.

The free offer for professionals is secure ?

Currently, thefts of confidential data or identity usurpations are almost common online currency.

Naturally, for his Proebox Fiber Pro offer, The operator took care to take qualitative measures to ensure a Sufficient level of security companies that opt ​​for its professional box subscription.

Free allows you to protect both your company’s data and your employees thanks to a VPN. The Freebox Pro housing also fulfills the hard drive function to store information and documents in a safe manner. All your data remains accessible from all your devices.

As for external threats, the Free Pro box has a Firewall system who controls and sorts new connections to your local network to be able to spot any attempt at fraudulent access.

With the professional free subscription, you also enjoy the data encryption On your various hard drives. In the event that one of your devices is stolen or lost, the data it contains will remain protected and illegible by a malicious third party.

Finally, with the function Cloud Sync Pro, All your files are protected and saved on the internal storage server of the Freebox Pro. Cloud synchronization is automatic and you can access your data at any time.

Free Pro: A foolproof connectivity

Imagine that you are at the head of a business whose activity is based on a fast and reliable internet connection in all circumstances. What to do in the event of a momentary service or malfunction ?

This is not a question you will have to ask yourself by subscribing to the Freebox Fiber Pro offer, due to the functionality Business continuity. In other words, these are a rescue solution allowing you to maintain access to the 4G network, whatever happens.

The Freebox Pro housing actually has an automatic rocking system which provides access to the network even in the event of a cut. For it to work, it is necessary to connect a 4G modem to the main case.

A 4G SIM card, also containing a 100GB data envelope, is provided with your free pro equipment.

Freebox pro opinion: what users think

If you still hesitate to take out a free pro fiber offer, perhaps because your company has less than 10 employees or because you would like to know The opinion of other subscribers, Many testimonies are available online.

It is also clear that multiple negative opinions have been left on the net, in particular by subscribers who believe that the options offered as part of the Freebox Pro subscription are too expensive.

Or others who find that their assistance request has not been taken into account fairly quickly. However, many business leaders say they are delighted to have subscribed to a Free Pro offer for their company.

Here is what emerges from the majority of the comments written on the internet:

• This is a simple and flexible offer, very complete.
• A customer service that keeps its promises and treats requests in less than 8 a.m. or even in 30 minutes.
• A good value for money, due, among other things, to the inclusion of several telephone lines.

Free Pro: the Freebox and Mobile offer for professionals

After revolutionizing the individual market with very attractive internet and mobile offers, Free is now embarking on the business market with its dedicated brand Free Pro. The operator officially launched, on March 23, 2021, its 100% fiber freebox pro -fiber subscription for businesses and professionals with a 5G Free Pro mobile plan included. What does the new Freebox Pro offer ? And the Professional 5G mobile package of Free ? Cablereview details you on this guide the new free btoB offer.

Free Pro: Presentation of offers

The Freebox Pro Freebox, reserved for professionals, is available at € 39.99/month excl.

The Freebox Pro Internet offer includes:

• Internet fiber with a flow rate up to 7 Gb/s in reception and 1 Gb/s in emission,
• A 4G automatic rocking service to stay connected in the event of a cut,
• Tri-band Wi-Fi and invited Wi-Fi,
• Telephony with two fixed lines including unlimited calls to the mobiles of Metropolitan France, DOM, Canada, China, USA and to fixes of more than 100 destinations,
• A NAS server with a 1 TB hard drive and 200 GB of cloud storage,
• Functions dedicated to security with a firewall, remote access via VPN and data encryption,
• A free pro 5G mobile package with 150GB of data,
• Pro customer support.

The Free 5G Pro mobile package includes each month:

• 150 GB of Mobile Internet 5G/4G+ in mainland France,
• Unlimited calls to mobiles and fixeds from Metropolitan France, USA, Canada, China, Dom and to the fixes of 100 destinations,
• Unlimited calls, SMS and MMS from Europe and the French overseas departments and the DOM to the fixed and mobiles of Metropolitan France, Europe and DOM,
• 25 GB of data usable for more than 70 destinations,
• Pro customer support.

The Free Pro mobile package is offered for any subscription to a Freebox Pro offer and billed € 9.99/month HT for any additional mobile line. Note that it is also possible to subscribe to it without an internet offer Freebox Pro at a price of € 19.99/month excl.

Free wants to upset the business market

The free operator nicknamed the Télécoms troubleshooting is continuing its mission in the business world today.

Indeed, after having revolutionized the internet market for the general public with the First triple play box And having turned the mobile telephony market upside down with low prices packages, Xavier Niel’s operator wishes today to reduce the fiber optic fracture between large groups and very small businesses/SMEs in France.

To get there, the group launches a box 100% optical fiber with a 5G mobile plan included. This is an internet subscription without commitment, accessible at less than 50 euros per month, an ultra-attractive price in this sector.

The Freebox Pro offer and the Free Pro mobile package, available since March 23, 2021, target companies of all sizes as well as communities.

Freebox Pro: the fiber box designed for pros

The Freebox Pro is a 100% free fiber box equipped with the 10G Epon technology.

This free box of free offers:

• A fiber flow in reception up to 7 Gb/s,
• A fiber flow in emission up to 1 Gb/s.

With this internet subscription, free incorporates a Wi-Fi Tri-Bande with the MU-MIMO function as well as a Guest wi-fi associated with a simplified connection via a QR code. The Freebox Pro offer also allows you to access a pro repeater to extend the Wi-Fi in all parts of professional premises.

Another strong point of the Freebox Pro offer, the Automatic 4G backup. This feature available for free on request allows an automatic rocking of your internet connection in 4G in the event of a cut -off thanks to a 4G modem connected to the Freebox.

To store all data securely, the Freebox Pro subscription includes a NAS server with a 1 TB hard drive and an online storage service “Cloud Sync Pro” with 200 GB of space included in the offer.

Finally, the Free Pro box also has features dedicated to security to protect data but also users connected to the local network with a firewall, VPN access and data encryption.

Telephony with the Freebox Pro offer

In addition to ultra -fast internet access with optical fiber, the Free Pro subscription offers A fixed telephony service with 2 fixed liness.

On both lines, Free Pros customers benefit:

• Unlimited calls to the mobiles of metropolitan France, DOM, Canada, China, the USA,
• Unlimited calls to fixed to more than 100 destinations.

Businesses and professionals can from the FREE PRO Customer area activate additional fixed lines and manage their mail services, fax ..

The Freebox Pro, displayed at less than 50 €/month excluding promotion, also allows you to enjoy a Free Pro 5G mobile package offered.

This unlimited free mobile package including 150 GB of mobile internet in 4G and 5G each month is to be activated in the customer area after subscription to the Freebox Pro offer.

Note that it is also possible to add additional mobile lines to the price of € 9.99/month excl.

The price and conditions of the Free Pro box

The Freebox Pro is available without binding at a launch price the first year of subscription, namely € 39.99/month HT. At the end of the first 12 months of subscription, the Freebox Pro package is billed € 49.99/month excl.

Other Freebox PRO costs:

• Commissioning costs of 50 € HT.
• Termination fees 50 € HT.

The Free Pro 5G mobile package in detail

The new Free Pro brand is also A unique mobile offer without obligation dedicated to companies, on the large 5G free network.

The Free Pro 5G mobile package is included in the Freebox Pro offer or available at a price of € 9.99/HT month for any additional mobile line.

Companies and professionals can also benefit from this offer without subscribing to a Freebox Pro subscription at the rate of € 19.99/month HT.

This B2B mobile package without obligation includes each month:

• 150 GB of 5G / 4G+ mobile data in mainland France,
• Unlimited calls to mobiles and fixed in metropolitan France, USA, Canada, China, Dom and unlimited calls to fixes of 100 destinations.

For travel abroad, this Free package includes:

• 25 GB of Data usable from more than 70 countries,
• Unlimited calls, SMS and MMS from Europe and the French overseas departments and the DOM to the fixed and mobiles of Metropolitan France, Europe and DOM.

Free Pro: customer service dedicated to professionals

With Free Pro Mobile or Box offers, the Free operator provides his subscribers A pro Customer Expertise Center with :

• A customer service based in France accessible 7 days a week from 8 a.m. to 8 p.m. (excluding holidays),
• Online assistance and intelligent virtual agents to answer questions from pros subscribers,
• Customer support with a ticket system available from the customer area for all requests or incident declarations,
• A response commitment in less than 8 working hours by phone or messaging,
• The on -site intervention guarantee the same day or the next day if necessary.

In addition to this basic professional support offered by the operator, it is also possible to choose as an option, with a Freebox Pro offer, a Premium support at a price of 20 €/month excl.

The Premium Free Support provides access:

• By phone to a free expert, Monday to Sunday from 8 a.m. to 8 p.m. (excluding holidays),
• To an incident declaration service or requests via the customer area with a response in less than 2 working hours,
• A support service for the handling of the Freebox Pro on request with a 30-minute call, by appointment, within 2 months of commissioning.

How to subscribe to a Free Pro offer ?

To subscribe to the Freebox Pro offer or a Free Pro 5G mobile package:

• Free has launched a new dedicated site: pro.free.Fr
• or in Contacting one advisor by phone at 10 43.

Free Pro advisers are available by phone:

• Monday to Friday from 8 a.m. to 7 p.m,
• and Saturday from 9 a.m. to 5 p.m.

To become a free pro customer, professionals also have the opportunity to go to the store in free centers via an appointment making.

Finally, the Free operator has a Free Pro partner program, which lists partners offering free pro offers.

How to attach Free Pro customer service in the event of assistance ?

The Free operator has on its new pro site.free.en of a “Disbellious” section bringing together numerous aids grouped by themes.

In addition to online aid, you can Declare your incidents or online requests by opening a support ticket from your free customer area. Free agrees to provide you with an answer in less than 8 working hours, by phone or messaging.

Also note that this operator has opened an official Twitter account for professional customers.

Free Pro review: our point of view on the new professional offer from free

By launching its offer for companies, the Free operator today wishes to shake up codes in the world of professionals.

First of all, Free wishes to reverse this market in terms of price, Free Pro offers are economical (Internet box and mobile package). The group claims an offer half cheaper than competition for a company of 10 people.

Another positive point that will revolutionize the business market, The simplicity of his professional offers free, with a unique Freebox offer and a single mobile package. In addition, Free Pro offers are accessible to all companies and communities.

The Iliad group operator also attacks the markets of professionals by offering a Complete and innovative box offer. Recall that pros subscribers benefit from a 100% fiber internet offer with 10G Epon technology, but also from the power of 5G with the free mobile pro offer.

Please note, all the same, several services displayed with the Freebox Pro offer are only available on request. This is the case, for example, of the internal hard drive of 1 to. The Pro Wi-Fi repeater is available as an option at 40 € HT with a maximum of 3.

Another downside noted at the level of Customer Support, Professionals do not benefit from dedicated access by phone with the essential support included in the Free Pro offer.

The latter have a ticketing tool available within the customer area to declare an incident or to make a request, with a response commitment in less than 8 working hours.

To take advantage of direct access by phone with a free expert, you have to opt for the Premium free support available as an option at a price of 20 €/month excl.

Positive opinions:

• A simple and non -binding offer,
• A very attractive price on the professional market,
• A Free 5G mobile package included with the Freebox Pro subscription,
• A high -performance box with innovative services.

Negative opinions:

• Several services accessible only on request with commissioning fees.
• No phone number dedicated with essential customer support.

Are you an individual ? Discover Freebox offers for the general public.

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