Free Mobile FR Subscriber Space

You wonder if the 1044 free is free or paid ? As a reminder, this number corresponds to Free Commercial Service. It is aimed at individuals, not yet the operator’s customer. 1044 free is free Whether you have called a free line or not.

Free customer service: how to contact it ?

You have the impression that your freebox does not work as it should ? Need free service help to use your mobile ? You wish to report a change of address ? A question about an option, a precision on an invoice ? Whatever your request, Free guarantees you quality customer service. For this the operator’s after -sales service provides you with several methods to contact him, which we detail in this article.

Contact

Free number

Free customer service (already customer)

Free customer service (non -customer)

Subscribe an offer

Free email

Free shop

Address

How to contact Free Customer Service by phone ?

Contact free customer service by phone is certainly the most common and fastest method. Be aware, however, that the free number to call varies according to your situation: if you are already a customer or not of the operator, if you call Free from France or abroad.

You are already a free mobile or freebox customer ?

You want information on your Free Package ? You need assistance for your Freebox subscription or your mobile package ? You want to change defective equipment ? To get an answer to your questions and resolve a possible problem as soon as possible, call the free assistance service to 3244.

You have not yet subscribed Free ?

You wish to obtain information on the offers offered by the operator ? You want to know if you are eligible for a particular subscription ? You want to know the different conditions to take out a package ? Free customer service advisers are available to answer all your questions to 1044 (free number).

You want to join Free from abroad ?

You are expatriate, on a business trip or simply a tourist and you want to call free mobile customer service ? When you travel internationally, it is not uncommon to need help to understand your offer and avoid unpleasant surprises. You wish to obtain information about your phone consumption monitoring ? Solicit Free support for a problem on your invoice ? To contact Free, call the number + 33 1 78 56 95 60. Note that the two special numbers reserved for subscribers and future customers (3244 and 1044) are not available from abroad.

Free number free: When and how to attach the operator by phone for free ?

You wonder if the 1044 free is free or paid ? As a reminder, this number corresponds to Free Commercial Service. It is aimed at individuals, not yet the operator’s customer. 1044 free is free Whether you have called a free line or not.

As to 3244, that Free customer service number, The price of the call depends on your situation and the time you call the hotline:

Situation

Time slots

Call price

I am not a free customer

Of 08:00 at 19:00 of Monday to Friday (hours hollow))

€ 0.078 + € 0.014/min

Of 07:00 at 08:00 and of 19:00 at midnight of Monday to Friday (hours full) and the weekend (Saturday and Sunday) all day

€ 0.078 + 0.028 €/min

I am already a free customer

Of 07:00 at midnight of Monday to Sunday (7 days a week)

Free

How to join Free without going through the 3244 ? If you do not wish to call 3244 to benefit from technical assistance by phone, you can contact free online customer service from your subscriber space. Advisers are available to dialogue with you.

How to contact free online assistance ?

You need information on your mobile or freebox contract ? You are unable to call 3244 at the schedules indicated ? The service “Free online assistance” is made for you. By connecting to your customer area using your identifiers, you can contact the operator and dialogue with an advisor.

How to contact Free Mobile Customer Service Online ?

To do this, simply connect to your subscriber space from the site https: // mobile.free.fr. Once on the interface ” My free mobile account “, click on ” Contact us »». All you have to do is provide your request to the advisor on the cat.

How to contact Freebox customer service online ?

If you want to get in touch with the Freebox assistance, go to the site https: // www.free.Fr/Freebox/ and click on ” Freebox subscriber area “”. Then you just need to connect using your identifiers. Once on the reception ” My Freebox account “, click on ” Contact us »To chat with an advisor.

The “Face to Free” assistance for deaf or hard of hearing the Face to Face de Free service is a free service, which allows you to get in touch with a free helpper. Through your computer/tablet (equipped with a webcam) or your smartphone, a free advisor answers your questions and supports you in your efforts, thanks to a Visual and audio conversation live.

Contact Free Customer Service in stores

You want to know the address of the Free Center closest to your home ? Its opening hours ? You only have one gesture to do: go to the Free website on the page dedicated to free customer service in stores: https: // www.free.FR/FREECERTER. An interactive card will offer you the full list of free centers as well as all the practical information you will need to go to the store and discover the high speed and mobile offers of free.

On site, you will be able to discover all the services of the Freebox Revolution, test the latest mobiles, subscribe to one of the Free offers, but also ask for assistance from one of the free advisers who will take the time to answer To your questions. Note that you can also subscribe to the site. In this case, remember to bring an identity document, proof of address and a bank identity statement.

FREE Schedule Customer Service: What is the best time to reach an advisor ?

If you wish to call Free or go to the store, it is important to find out about the opening hours of customer service and free centers.

What are the schedules for 3244 and 1044 free ?

The number reserved for subscribers (3244) can be reached Every day of the week from 7 am to midnight. Please note: the service is Closed from December 24 to December 26 and December 31 to January 2. The free number Free (1044) is reachable Every day of the week 24 hours a week. This free hotline is open even during the holidays and the holidays. To avoid having to wait during your call, it is strongly recommended to attach free customer service during low influx periods:

Free Savings Takes

Long wait risk	Monday	Tuesday	Wednesday	THURSDAY	Friday	Weekend
7 a.m. to 10 p.m
10 a.m. to 4 p.m
2 p.m. to 6 p.m
4 p.m
9 p.m

What are the opening hours of free centers ?

The opening hours for each store are displayed in the full list of free centers: https: // www.free.fr/Boutiques/.

Free customer service guarantees reception, processing of requests and processing of quality complaints (NF certification). Thus, on the phone free agrees to answer you in less than 3 minutes. The operator also undertakes to respond to fax and letters in maximum three weeks, as well as to manage complaints within 30 days.

What are the other ways to contact Free ?

Apart from the Free number and online assistance, other means can be used to contact the operator. Indeed, it is possible to use social networks. The operator is active from his Facebook account (@Freefrance), but it is on Twitter that free assistance is the most present:

• You want to join Freebox assistance ? The Twitter account @Freebox accompanies you to answer your requests. To do this, they just have to send a private message with your dispute number Between 8 a.m. and 10 p.m. Monday to Friday and between 9 a.m. and 6 p.m. on weekends.
• You want to reach free mobile customer service ? Just contact Free Mobile from their Twitter account @free mobile, specialized in questions related to the operator’s mobile service. Advisers are available From 8 a.m. to 10 p.m. Monday to Friday and of 9 a.m. to 6 p.m. on weekends.

Questions Fair (FAQ) on Free Customer Service

Can we terminate your Free Mobile subscription without termination costs ?

Free Mobile only offers the sale of mobile packages without obligation. You can therefore terminate your subscription when you wish, without having to pay termination fees. If you want to keep your phone number, no need to terminate. In this case, simply recover your Rio code by calling the 3179 then communicate it to your new mobile operator. The termination of your Free Package will be automatic.

I move, how to transfer my freebox subscription to my new accommodation ?

First of all, check that your new address is well eligible for free to the offer you benefit from in your old accommodation. If this is the case, contact Freebox customer service in order to provide them with the information necessary to transfer your line. You will only have to take your freebox with you during your move. This procedure is completely free, unless a new line should be drawn to your new accommodation.

Where is free customer service based ?

Free customer service is based in France and Morocco. In this, Free is no exception to the habits of the sector. All of its competitors have indeed call centers abroad in a cost reduction logic. If you wish to contact a customer advisor based in France, the ideal is to go directly to the Free store located closest to you.

These content may also interest you:

1. Contact free
2. Move: terminate or transfer your free box
3. Free offers for pro
4. Internet TV thanks to Free
5. Terminate its free offer
6. Subscribe to an internet or mobile free offer

All about free

• Contact Free Customer Service
• The characteristics of the Freebox Pop
• The Free Package at € 19.99
• The BeIN Sports option with its freebox
• Terminate your freebox

Are you eligible for fiber ?
Test free your eligibility in less than 3 minutes And discover the best offers For your internet access.

Welcome !

Offers at 08/22/2023 subject to conditions, valid in Reunion according to network coverage and with a compatible mobile. Offers reserved for subscribers residing in Reunion or justifying a stable link with Reunion, subject to reasonable use of services (see tariff brochure). SIM: 10 €.

Calls, SMS, unlimited MMS excluding short numbers, special, surcharged, and SMS/MMS surcharged. Unlimited MMS unless technical impossibility. Unlimited private use between two individuals. Beyond the 35GB/month in 4G for the Free Reunion 5G and 25GB/month package in 4G for the Free Réunion 4G: 0.0019 €/MB package from the metropolis, Europe, DOM and invoicing at the rate in force ( See tariff brochure) from other destinations. Communications from abroad, metropolitan area and DOM within the limits of areas covered by the network of partner operators of Roaming and with compatible mobile.

5G valid in Reunion within the limits of areas covered by the Telco OI network and with offer and mobile compatible. Detailed coverage on https: // mobile.free.RE/5G network coverage in deployment (3.5 GHz and 700 MHz).

4G/4G+ valid in Reunion and abroad within the limit of areas covered by the Telco OI network or Roaming partner operators, subject to 4G/4G+ coverage and with offer and mobile compatible. 4G/4G+ network during deployment.

5g li there = 5g is there

Free 4G meeting package:
Calls from the meeting to the fixed and mobiles of Reunion, Metropolis, Dom and to the fixeds of Europe, Switzerland and Andorra. SMS from meeting to the mobiles of Reunion, Métropole and DOM. MMS from the meeting to the mobiles of Reunion. 120GB in 4G/4G+ in Reunion (reduced flow beyond). Calls, SMS, MMS from the metropolis, Europe and DOM to the fixed and mobiles of the metropolis, Europe, DOM and the meeting. 25GB in 4G from the metropolis, Europe and DOM (beyond 25GB: 0.0019 €/MB).

Free Réunion 5G package:
Calls from the meeting to the fixed and mobiles of Reunion, Metropolis, Dom and to the Mobiles of the USA, Canada China and to the fixed of 100 destinations. SMS from meeting to the mobiles of Reunion, Métropole and DOM. MMS from the meeting to the mobiles of Reunion. 210 GB in 4G+/5G in Reunion (reduced flow beyond). Calls, SMS, MMS from the metropolis, Europe and DOM to the fixed and mobiles of the metropolis, Europe, DOM and the meeting. 35GB in 4G since the metropolis, Europe, Dom, South Africa, Algeria, Argentina, Armenia, Australia, Bangladesh, Belarus, Brazil, Canada, China (excluding Taiwan, Hong Kong, Macao), Cyprus of the North, Colombia , Comoros, Costa Rica, United Arab Emirates, United States (including Alaska and Hawaii), Faroe (islands), Georgia, Guernsey, Man, American Virgin Islands, India, Israel, Jersey, Kazakhstan, Macedonia, Madagascar, Malaysia , Mexico, Monaco, Montenegro, New Zealand, Uzbekistan, Pakistan, Puerto Rico, Russia, Senegal, Serbia, Sri Lanka, Switzerland, Thailand, Tunisia, Turkey, Ukraine and; Beyond the 35GB: 0.0019 €/MB from the metropolis, Europe, DOM and invoicing at the rate in force from the other destinations.

Destinations fixes incluses pour le Forfait Free Réunion 5G : Açores, Afrique du Sud, Iles Åland, Alaska, Allemagne, Andorre, Angleterre, Argentine, Australie, Autriche, Bahamas, Bahreïn, Baléares, Belgique, Bermudes, Brésil, Brunei, Bulgarie, Iles Caymans, Canada, Canary Islands, Chile, China, Cyprus, Colombia, South Korea, Corfu, Costa Rica, Crête, Croatia, Cyclades, Denmark, Scotland, Spain, Estonia, United States, Faroese, Finland, Gibraltar, Greece , Guadeloupe, Guam, Guernsey, French Guyana, Hawaii, Hong Kong, Hungary, American Virgin Islands, India, Ireland, Northern, Iceland, Israel, Italy, Japan, Jordan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Madeira, Malaysia, Malta, Island of Man, Northern Mariannes Islands, Martinique, Mayotte, Metropolis (France), Monaco, Norway, New Zealand, Panama, Easter Ile, Paraguay, Pays de Galle, Netherlands, Peru,Poland, Porto Rico, Portugal, Czech Republic, Romania, Russia, Saint-Barthélemy, Saint-Martin (FR), Saint-Martin (NL), Samoa (US), San-Marin, Sardinia, Sicily, Singapore, Slovakia, Slovenia , Sweden, Switzerland, Taiwan, Thailand, Trinity & Tobago, Vatican, Venezuela.

Dom: Guadeloupe, French Guyana, Martinique, Mayotte + Saint-Barthélemy, Saint-Martin, Saint-Pierre and Miquelon only in roaming (except Internet, not available).

Europe: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Gibraltar, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia and Sweden.

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