If the mail app on your mac is constantly asking you for your password

Many of our services allow your child to interact with other people who use the same services. We want to maintain a respectful environment for all. For this, your child must follow basic rules of conduct, such as not to harm or harm others or to himself (nor threaten or encourage such practices), whether through deception, scam, the Defamation, intimidation, harassment or persecution, or by publicly sharing content encouraging hatred (such as content encouraging hatred or discrimination against people because of their origin, their ethnic group, their religion, their gender, their sexual orientation, etc.) when it uses our services. The publication of content encouraging in hatred can expose you, you and your child, to civil or criminal proceedings.

Family Link information document for parents of children under the age of 13 (or not yet reached the authorized age in their country)

Your confidence is essential, and authorizing your child to have a Google account is not a trivial decision. Take the time to review this important information to find out more.

Your child’s google account

Your child’s Google account is similar to yours and will therefore allow him to access many Google products and services, including services that have not been designed or adapted for children. Here are some examples of what your child can do with his account:

• Ask questions, connect to the Internet and carry out searches using the Google, Chrome and Google research assistant;
• Communicate with other users thanks to Gmail, by SMS, via video and audio calls, and other means of communication;
• Download, buy and use apps, games, music, movies, etc. ;
• Create, display and share photos, videos, presentations, documents and other types of content;
• Follow health and fitness information such as activity level and heart rate in Google Fit (according to your child’s devices);
• See contextual ads while using Google services.

Family link and parental supervision

Google’s Family Link App aims to help you set basic rules and guide your child when he sails the Internet. Your child will be part of your Google family group, which allows you to share Google services with him and up to four other family members. You can then add another parent to help you supervise your child’s account. Parents can use Family Link to do things like:

• Define the time of use on Android or Chromeos of their child’s devices;
• Locate the active Android devices to which their child is connected;
• Approve their child’s downloads and purchases on Google Play and Stadia, or limit the visibility of the content according to its classification;
• Help their child to select the types of activity that can be saved in their Google account and show them how to use them in order to personalize their experience;
• Manage parameters like Saffeearch for Google research;
• Check the authorizations of their child’s apps concerning the microphone, the camera and access to contacts on Android and Chromeos;
• Modify content and access settings, as well as other parameters related to YouTube features (if available), including YouTube and YouTube Kids.

Parental control Family Link can allow you to supervise and manage what your child does on his device, but don’t forget the following limitations:

• Although many parameters of family control Family Link can be managed on the web, you must have the Family Link app on Android or iOS to manage certain features, such as time of use time.
• Certain parameters, such as SafeSearch, chromium restrictions linked to websites or play filters of the Play Store, make it possible to limit access to inappropriate content, but they are not foolproof. Even if they are activated, your child will undoubtedly have access to content little suited to his age.
• No parental approval is required in the following cases: if your child again downloads an app or other type of content previously approved, if it installs an app update (including an update aimed at Add content, request additional information or additional authorizations) or if it downloads shared content from your Google Play family library.
• Certain Family Link features are accompanied by limited availability, and require precise parameters and special circumstances to operate. For example, so that you can block apps, your child must be connected to an Android or Chromeos compatible device. And if you want to locate your device in the Family Link app, this Android device must be turned on and connected to the Internet.

When your child is 13 years old (age can vary depending on the country), he can choose to manage his account alone, without your supervision.

Respect others

Many of our services allow your child to interact with other people who use the same services. We want to maintain a respectful environment for all. For this, your child must follow basic rules of conduct, such as not to harm or harm others or to himself (nor threaten or encourage such practices), whether through deception, scam, the Defamation, intimidation, harassment or persecution, or by publicly sharing content encouraging hatred (such as content encouraging hatred or discrimination against people because of their origin, their ethnic group, their religion, their gender, their sexual orientation, etc.) when it uses our services. The publication of content encouraging in hatred can expose you, you and your child, to civil or criminal proceedings.

Confidentiality of your child’s data

For your child to have their own profile or google account, we may have to ask you for authorization to collect, use or disclose the information concerning it, according to the terms described in this notice of confidentiality and the Google confidentiality rules. When you allow your child to use our services, you and your child trust us for the processing of your information. We know that this is a heavy responsibility and we strive to protect them, while allowing you to keep control of them. You can authorize your child or not to manage their orders relating to activity for activity on the web and apps or YouTube history, among others.

The advice of confidentiality relating to Google profiles and accounts managed with Family Link for children under the age of 13 (or not yet reached the authorized age in their country) and the rules of confidentiality of Google describe the practices of Google in terms of confidentiality. In the event of specific practices of the account or profile of your child, for example restrictions linked to personalized advertising, these differences are described in the present notice of confidentiality.

This privacy notice does not apply to defined practices for apps, actions and third -party websites (other than Google) that your child is likely to use. We strongly advise you to consult the conditions of use and rules relating to apps, actions and third -party websites (including their practices in terms of data collection and use) in order to determine if they are appropriate for your child.

Information we collect

As soon as you authorize your child to have a Google profile or account, these are generally treated like yours with regard to the information collected. Here are some examples of data we collect:

Information created or provided by you and your child.

When you create an account or profile, some personal information is requested, such as the first name, name, email address and date of birth. We collect the information you or your child provide, like your online contact details, essential so that we can ask you for your authorization. We also collect the data he creates, imports or receives from other people when he uses his account or profile, for example when he records an image in Google Photos or creates a document in Google Drive.

Information collected when your child uses our services.

We automatically collect and store certain information about the services your child uses and use it, for example when he uses Google search, tells the Google assistant or watch a video on YouTube Kids. Here are some examples :

Applications, browsers and devices used by your child

Your child’s activity

Information on your child’s geographic position

Your child’s vocal and audio information

We use different technologies to collect and store your child’s data, including cookies, pixel tags, stored elements locally, such as web browsers or application data covers, databases and server log files. We do not expect your child to provide us with more personal information than reasonably necessary in order to be able to use Google products and services available for this type of account or profile.

Use of the information we collect

Google’s privacy rules explain in detail how we can use the data collected in relation to your child’s profile or Google account. In general, we use your child’s information to offer, manage and improve our services, develop new ones, personalize those intended for your child, measure their performance and understand how they are used, communicate directly with your child in the framework of our services, and finally improve their safety and reliability.

We use different technologies to process your child’s information for these purposes. We use automated systems that analyze your child’s content to offer him personalized search results or other features adapted to how he uses our services, for example. We also analyze its content to detect abuses such as spam, malware and illegal content. Algorithms also allow us to detect trends in data. When we detect on our spam systems, malware, illegal content and other forms of abuse that do not respect our rules, we are likely to deactivate your child’s account or profile, or take Other appropriate measures. In some cases, we may also report cases of non-compliance to the competent authorities.

We may have to use your child’s information to offer recommendations, as well as personalized search content and search results. Depending on your child’s parameters, Google Play can for example use this information to suggest new applications according to those he has already installed.

In addition, we can combine the information collected from our various services and your child’s devices in order previously described. Depending on the parameters of the account or profile of your child, its activity on other sites and applications can be associated with its personal information in order to improve Google services.

Google does not broadcast personalized ads with your child. In other words, the announcements are not generated according to the information resulting from his account or his profile. However, they may be based on other information, such as the content of the application or the website consulted by your child, the current research request or its approximate geographic position (city or region, for example). When he browses the web or uses applications not belonging to Google, your child may see announcements broadcast by suppliers other than Google, like personalized ads by third parties.

Information that your child can share

Once connected to his profile or his Google account, your child is able to chat with other users, in public mode or not, information such as photos, videos, audio files and his geographical position. If your child shares information publicly, it can become accessible via search engines, including Google research.

Information shared by Google

In some cases, we may have to share the information we collect outside Google. We only communicate your personal information to businesses, organizations or third parties in the following circumstances:

With your consent

Google only communicates personal information to third -party people with your consent (if applicable).

With your family group

Your child’s information, such as his name, photo, email address and purchases on Play, can be shared with members of your family group on Google.

For external treatment needs

We provide personal information to our affiliated companies or to other companies or trusted people so that these treat it for us, according to our instructions, and in accordance with this confidentiality notice, to the confidentiality rules of Google and all Another appropriate safety and confidentiality measurement.

For legal reasons

We will only share personal information with companies, organizations or people outside of Google that if we think in good faith that access, use, conservation or disclosure of this information is reasonably justified for:

• meet legal, regulatory obligations, legal proceedings or government demands that have enforceable force;
• Apply the conditions of use in force, including to see any breaches of them;
• Detect, avoid or treat fraudulent activities, security damage or any technical problem;
• protect yourself against any infringement of Google’s rights, goods or security, its users or the public, in application and in compliance with the law.

We may also have to share publicly, as well as with our partners (publishers, advertisers, developers or rights holders), information that does not personally identify the user. For example, we publicly share information relating to general trends in using our services. We also authorize specific partners to use their own cookies or similar technologies to collect information contained in your browser or in your device for advertising and evaluation purposes.

Access your child’s personal information

If your child has a Google account, you can consult, update, delete and export your child’s information, and limit the processing of this information, connecting to their Google account. If you have forgotten its password, you can reset it using the Family Link app or family link settings on the web. Once you are connected, the various orders described in the rules of confidentiality of Google, such as the commands relating to the Google activity, allow you to manage the information and the confidentiality parameters of your child.

If your child has a profile, you can consult, update, delete and export your child’s information, and limit the processing of this information, through the Family Link application or family link parameters on the web.

Your child is able to delete his activities past in “my activity” and to grant by default application authorizations (for the geographic position of the device, the microphone and the contacts, for example) to third parties. Family Link also allows you to modify your child’s profile or Google account information, and examine its activity in applications as well as applications for applications. You can also manage your child’s ability to grant certain authorizations to applications or third party services wishing to access their information.

If you want your child’s information to be collected or used, you can delete their Google profile or account at any time. To do this, click on “Delete profile” or “Delete the account” on the page “Profile information” or “account information” of your child in the Family Link application or in the Family Link settings on the web. Information relating to the account or profile of your child will be deleted permanently after a reasonable time.

Contact us

Do not hesitate to contact us for any questions regarding the profile or your child’s Google account. We are here to help you. You will find other information on Family Link and your child’s Google profile or account in our help center. You can also send us comments on Family Link or on your child’s Google account or Google profile in the Family Link app. To do this, press menu ☰> Help and comments> Send comments, or contact us by e-mail or to the address below.

Google
1600 amphitheater parkway
Mountain View, CA 94043, United States
Telephone: +1 855 696 1131 (United States)
For other countries, see G.Co/Familylink/Contact

If you have any questions about how Google collects and use your child’s data, you can contact Google and our data protection office. If you have questions relating to your rights with regard to local legislation, you can also contact your local data authority.

• Confidentiality
• Terms of use
• About Google
• Google products
• Information document
• Help Center

If the mail app on your mac is constantly asking you for your password

The mail app may indicate that it cannot connect to your email account and repeatedly invite you to enter your password.

If your Mac is connected to the Internet but suddenly invites you to enter the password of your email account, it is generally recommended to try again later. If necessary, you can contact your email provider so that it helps you solve the problem. Find out how to solve the problems related to iCloud email if you use this Apple messaging service.

Why does the mail app ask you for your password ?

• You do not use your current messaging password. If you have changed it on another device, make sure you use the same password on your Mac.
• Your messaging provider requires a modification or reset of your password for security reasons. For example, if you use two -step validation of Google, access to your Gmail account in mail requires the appropriate application password.
• Your email provider has disabled or suspended your account. Contact him to get help.

Check your password in Internet Accounts Preferences

Depending on the type of messaging account you use, you may be able to correct your password by proceeding as follows:

1. Mail. If the app does not close, you can force its closure.
2. Select the Apple menu > System settings (or system preferences), then click Internet accounts.
3. Click on your email account.
4. Click the Detail button, if applicable.
5. If a password field is displayed for your account, delete the password and enter the appropriate password.
6. Close the setting window, then open email and try to use your account.

If email always invites you to enter your password, it is likely that the one you have provided is incorrect. Your email provider can help you check the settings for your email account and make sure you use the right password.

Perform a test via web messaging

Many messaging suppliers offer a web messaging service. This type of service allows you to use your messaging using a web browser like Safari, instead of a messaging app such as mail. For example, if you have an iCloud email account, you can send and receive emails from the iCloud site.com.

The password you use with email is usually the same as the one you use with web messaging, try to connect to web messaging using this password. If the problem persists, it is likely that your password is incorrect. Your email provider can help you check your account settings and make sure you use the appropriate password for the mail app.

Delete your account, then add it again

If no other solution works, try to configure your email account again. For that, proceed as following :

1. Delete your email account in mail.
2. Add your email account again to email.

Additional Information

• If you use this Apple messaging service, find out how to solve the problems related to iCloud email. The password you use with iCloud email corresponds to that associated with your Apple identifier. Discover the procedure to follow if you have forgotten the password associated with your Apple identifier or wish to modify this same password.
• If you have forgotten the password associated with another email service or if you want to modify it, contact the messaging provider or ask to reset the password from your website website.

The information relating to products not manufactured by Apple, or to independent websites which are neither checked nor tested by Apple, is provided only as an indication and does not constitute any recommendation. Apple cannot be held responsible for the use of such third -party sites or products, or their performance. Apple does not in any way guarantee the reliability of a third -party website or the accuracy of the information that the latter offers. Contact the supplier for more information.